Graduate by Hilton Chapel Hill

4.0 star property

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Photo gallery for Graduate by Hilton Chapel Hill

Dinner served, American cuisine
Lobby
Exterior
Lobby
Presidential Suite, 1 King Bed | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Pet friendly
  • 24/7 front desk
$185
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
311 W Franklin St, Chapel Hill, NC, 27516
  • Place, Franklin Street
    ‪1 min walk‬
  • Place, University of North Carolina
    ‪6 min walk‬
  • Place, UNC Medical Center
    ‪18 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Graduate King

  • Sleeps 2

Graduate Queen Queen

  • Sleeps 4

Presidential Suite

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room-Mobility Accessible With Roll In Shower

  • Sleeps 4

King Room

  • Sleeps 2

Room With Two Queen Beds

  • Sleeps 4

Similar properties

About this property

Graduate by Hilton Chapel Hill

4-star Chapel Hill hotel walkable to University of North Carolina
A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Graduate by Hilton Chapel Hill offers 70 air-conditioned accommodations with fireplaces and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Graduate by Hilton Chapel Hill features a 24-hour health club and complimentary bicycles. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 2597 square feet (241 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, a fireplace in the lobby, and express check-out. Onsite parking is available (surcharge), along with a car charging station.

Graduate by Hilton Chapel Hill is a smoke-free property.

Trophy Room - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 27 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Trophy Room

Things to do

  • 24-hour health club
  • Basketball
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,597 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges USD 50 for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 27 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Franklin Chapel Hill
Franklin Hotel
Franklin Hotel Chapel Hill
Hotel Franklin
Franklin Hotel Chapel Hill Curio Collection Hilton
Franklin Hotel Curio Collection Hilton
Franklin Chapel Hill Curio Collection Hilton
Franklin Curio Collection Hilton
Graduate Chapel Hill
The Franklin Hotel Chapel Hill
Graduate by Hilton Chapel Hill Hotel
Graduate by Hilton Chapel Hill Chapel Hill
Graduate by Hilton Chapel Hill Hotel Chapel Hill

Reviews

Graduate by Hilton Chapel Hill Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 733 out of 1003 reviews
Rating 8 - Good. 164 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

Reviews

10/10 Excellent

Shelley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute. Great location. Friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristine Ann

Stayed 4 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A walk down memory lane

We came for our 13th anniversary 28 years after meeting at Carolina as undergrads. The hotel had the perfect mix of fun- basketball headboards- with sophistication and comfort. Loved all the personal nostalgic touches- the keycards featured alumni and their “check in” and “check out” dates from their time at Carolina. Very relaxed and refreshed after a night there.
Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Stayed 2 nights in Jul 2025

10/10 Excellent

Jody

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute and artsy, sheik hotel with fun decor

Cute and artsy, sheik hotel with fun decor. Big hit is the carpeted basketball court in middle of hotel with pillow basketballs. Hoops are standard 10 ft. Boys really enjoyed it! Latte coffee was decent in the restaurant. No laundry (we were baseball players so bummed about that stinky laundry had to be reworn LOL) and no ice machines but you could get ice at front desk. Floors made out of old basketball courts and headboards are basketball headboards. Cute touch. Presential suite could use an "uplift". Looks dated.
Stayed 2 nights in Jul 2025

8/10 Good

Erica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself and staff were great. We were disappointed with one staff member who removed the basketballs at 8:45 pm when the kids were told they could play until 9:30pm. She stated that a guest complained and so one guest was allowed to ruin the experience for 3 other families. Due to a baseball camp we had limited other time to enjoy this feature. The breakfast food in trophy room wasn’t the best but the coffees were awesome. Rooms were clean and front desk staff was extremely helpful. The Granville towers replica dorm room was cool to show my son since I stayed there while in school.
Stayed 2 nights in Jul 2025

2/10 Terrible

Timothy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed in my/our stay at this property. The individual that check us in upon arrival had little to desire people skills. Additionally, the room we were put in apparently has had past air conditioning issues, which we were not made aware of. The temps outside were above 90 all day and the room A/C was not working properly and room temps were high up until 4:00am when it eventually cooled down. Room also still had a portable wall unit attached to the outside airflow, thus drawing in warm air to help cool the room. It did not. Staff was aware of issues with room and yet still put my family and I in it. Offered no option to have us move to a more comfortable room nor any type of discount knowing g issues existed. We will no longer view The Graduate hotels as an option for us to stay in when visiting certain college towns. Very disappointed and this facility should be ashamed of how they handle the situation.

10/10 Excellent

Branden, davie

Liked: Cleanliness, amenities, property conditions & facilities
amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Celeste

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very friendly and accommodating staff, beautifully appointed room with a college vibe that is stylish and sophisticated
Stayed 1 night in Jul 2025

8/10 Good

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Arwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with quirky decor (shabby chic?) was clean and quiet. The helpfulness and friendliness of the staff, particularly "Shy" (who was not shy) made this a five star experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cullen, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Janaka

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Unique property highlighting UNC Chapel Hill sports traditions. Conveniently located to campus and walkable to a number of restaurants. Front desk service and Trophy Room (staffed by Asia) were wonderful!
Stayed 1 night in Jun 2025

6/10 Okay

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Underground parking
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, well appointed, and walk to campus.
Stayed 1 night in May 2025

4/10 Poor

pat

they did not have the room I reserved. I will be reaching out to Expedia because I paid more for a room than what I should have considering they said their AC was not working in the room reserved
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Marco, BELLE MEAD

Liked: Staff & service, property conditions & facilities
I will definitely visit again
Stayed 1 night in Apr 2025

6/10 Okay

Giada

Stayed 1 night in Apr 2025

10/10 Excellent

Michael, Orange Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was outstanding.
Stayed 1 night in Apr 2025