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The Westin Raleigh-Durham Airport

4.0 star property

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Photo gallery for The Westin Raleigh-Durham Airport

Meeting facility
Desk, free WiFi, bed sheets
Seasonal outdoor pool
Meeting facility
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Bar
  • Pool

Explore the area

Map
3931 MACAW STREET, Raleigh, NC, 27617
  • Brier Creek Commons
    ‪2 min walk‬
  • Frankie's Fun Park
    ‪2 min drive‬
  • RDU Observation Park
    ‪6 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪7 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Desk, free WiFi, bed sheets

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 3757 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Traditional Room, 2 Queen Beds

10.0 out of 10
Exceptional
(9 reviews)
  • 4036 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, free WiFi, bed sheets

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, free WiFi, bed sheets

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Embassy Suites by Hilton Raleigh Durham Airport Brier Creek

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.6 out of 5, Wonderful, (1003)
$177 nightly
The price is $177 total
includes taxes & fees
Embassy Suites by Hilton Raleigh Durham Airport Brier Creek

About this property

The Westin Raleigh-Durham Airport

4-star Raleigh hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service. Change of towels is available on request.
The Westin Raleigh-Durham Airport offers 236 air-conditioned accommodations with complimentary bottled water. 55-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers. This Raleigh hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The Westin Raleigh-Durham Airport features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers gift shops/newsstands, concierge services, and laundry facilities. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site, along with a car charging station.

The Westin Raleigh-Durham Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
The Westin Raleigh-Durham Airport has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 30.00 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September

Property is also known as

The Westin Raleigh Durham
The Westin Raleigh Durham Airport
The Westin Raleigh-Durham Airport Hotel
The Westin Raleigh-Durham Airport RALEIGH
The Westin Raleigh-Durham Airport Hotel RALEIGH

The Westin Raleigh-Durham Airport Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 190 out of 231 reviews
Rating 8 - Good. 19 out of 231 reviews
Rating 6 - Okay. 12 out of 231 reviews
Rating 4 - Poor. 5 out of 231 reviews
Rating 2 - Terrible. 5 out of 231 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the Raleigh-Durham airport, rental car agencies, shopping, fast food and restaurants. There is a Starbucks and an Italian restaurant on the property. Our room was immaculate and included a coffee maker, complimentary water and a fridge. The hotel staff were friendly. I highly recommend this Westin property.
Stayed 2 nights in Apr 2025

4/10 Poor

Monserrat

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Stayed 1 night in Mar 2025

10/10 Excellent

Tiaa

Traveled with partner
Liked: Amenities, property conditions & facilities
If you are in Raleigh for an event at the Lenovo Center this is the perfect spot! Shopping, restaurants and bars within walking distance. The hotel was clean and modern. There is food available in the hotel and a bar. The staff was helpful and friendly. It’s only fifteen minutes from the event center.
Stayed 1 night in Apr 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, check in was smooth amd easy front desk was nice bed was very comfortable only problem my room didnt have a microwave i had to go downstairs to warm it up but the front was happy to help
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Stayed 1 night in Mar 2025

6/10 Okay

Adriana

Traveled with family
Liked: Property conditions & facilities
The hotel has so much potential, the restaurant is quite good, the location is great, but the staff was my biggest issue. Got the same lady at the front desk every night. She was so unfriendly, seemed bothered to help, just a bad demeanor all around .Housekeeping coordination was hard, we had a service dog. Just things to improve, again, could be a great hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jamilah, Chantilly

Stayed 1 night in Mar 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. The bed was so comfortable and the room was beautiful. The lobby was immaculate. The service was wonderful.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

hillary, lantana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location in the triangle
Stayed 2 nights in Feb 2025

10/10 Excellent

Shervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area around the hotel for dining and shopping within walking distance. The gym was fantastic.
Stayed 1 night in Mar 2025

10/10 Excellent

Rudy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2025

6/10 Okay

chevelle

Traveled with partner
Liked: Cleanliness, staff & service
The property was great. There room was so clean and peaceful. We did have issues with our TV and their was no microwave in our room.
Stayed 1 night in Mar 2025

10/10 Excellent

Usman, Albany

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the staff helping me with getting my medication ice packs frozen. Also, the shuttle driver Chris was proactive in getting me to the airport instead of having to book a ride.
Stayed 1 night in Feb 2025

8/10 Good

Adelaide

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Empathy and customer relations lacking

Was there for a multi day trip to Duke for medical scans and tests. Served sour milk from room service and still charged. Power went out at 4a, had to take a cold shower, power wasn’t restore until I had to check out around 8:30a and no compensation nor even an apology was offered; it was simply it is what it is. No coffee in hot pots, nothing, no attempt to make guests more comfortable or accommodate them in ANY way shape or form.
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Stayed 2 nights in Feb 2025

10/10 Excellent

Melody

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this location! Safe to say, this will be my go-to stay twice a month. Thoroughly enjoyed my stay! Jahlil at the front desk was warm, welcoming and informative at check-in! Bar service was great! Property well maintained! Everything was so clean!! No complaints! Until next time!
Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Stayed 1 night in Feb 2025

10/10 Excellent

Briana

Stayed 1 night in Feb 2025

10/10 Excellent

Donyel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at [Hthe Westin was nothing short of exceptional. From the warm welcome to the luxurious, impeccably clean room with great views, every detail was thoughtfully curated. The staff went above and beyond, ensuring a seamless experience, and the on-site dining was a true culinary delight. With top-tier amenities and a prime location, this hotel is a perfect blend of comfort and elegance—I can’t wait to return!
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle service with excellent drivers were courteous and polite!
Stayed 2 nights in Dec 2024

10/10 Excellent

ZHENZHEN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean。
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025