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Lagoon City Pier One Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lagoon City Pier One Resort

Water view
Exterior
Waterfront Double Queen 2nd Floor | Iron/ironing board, free WiFi, bed sheets
Waterfront Honeymoon Suite 2nd Floor | Iron/ironing board, free WiFi, bed sheets
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Spa
  • Breakfast included
  • Air conditioning
  • Pet friendly

Explore the area

Map
1 Poplar Crescent, Ramara, ON, L0K 1B0
  • Brechin Community Centre Park
    6 min drive
  • Lake Simcoe
    7 min drive
  • Dalrymple Lake
    18 min drive
  • Barrie, ON (YLK-Lake Simcoe Regional)
    44 min drive

Room options

View all photos for Queen Murphy Patio 1st Floor

Queen Murphy Patio 1st Floor | Garden view

Queen Murphy Patio 1st Floor

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Waterfront Honeymoon Suite 2nd Floor

Waterfront Honeymoon Suite 2nd Floor | Iron/ironing board, free WiFi, bed sheets

Waterfront Honeymoon Suite 2nd Floor

  • 575 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Queen Patio 1st Floor

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Waterfront Double Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Double Queen Patio 1st Floor

  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Suite Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Suite Patio 1st Floor

  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront King 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront King 2nd Floor

  • 415 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Double Queen Patio 1st Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Queen Suite 2nd Floor

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Waterfront Double Queen 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Double Queen 2nd Floor

  • 415 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Suite 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Suite 2nd Floor

  • 415 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Waterfront King Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront King Patio 1st Floor

  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Queen 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Queen 2nd Floor

  • 415 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Similar properties

Exterior

The Champlain Waterfront Hotel, an Ascend Hotel Collection

Breakfast included
Pet friendly
Parking included
Free WiFi
4.2 out of 5, Very Good, (1095)
The price is $69
per night
$83 total
includes taxes & fees
Dec 11 - Dec 12
The Champlain Waterfront Hotel, an Ascend Hotel Collection

About this property

Lagoon City Pier One Resort

3-star Ramara hotel with private beach
This smoke-free hotel features a private beach, a restaurant, and spa services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and a banquet hall. Housekeeping is available on request.
Lagoon City Pier One Resort offers 40 accommodations with hair dryers. Flat-screen televisions come with cable channels. This Ramara hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the in-room microwaves and coffee/tea makers. Housekeeping is offered on request and irons/ironing boards can be requested.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
This Ramara hotel has its very own private beach. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Ramara hotel also offers spa services, express check-in, and express check-out. Complimentary uncovered self parking is available on site, along with a car charging station.

Lagoon City Pier One Resort is a smoke-free property.

A complimentary continental breakfast is served each morning between 9:00 AM and 11:00 AM.
Pier One Bistro & Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • Pier One Bistro & Bar

Things to do

  • Boat tours
  • Canoeing
  • Kayaking
  • Pilates classes

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • On a private beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Front desk (limited hours), lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 250 per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 744072208

We should mention

This property does not have elevators

Property is also known as

Lagoon City Pier One Ramara
Lagoon City Pier One Resort Hotel
Lagoon City Pier One Resort Ramara
Lagoon City Pier One Resort Hotel Ramara

Lagoon City Pier One Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 72 out of 234 reviews" "
Rating 8 - Good. 67 out of 234 reviews" "
Rating 6 - Okay. 42 out of 234 reviews" "
Rating 4 - Poor. 30 out of 234 reviews" "
Rating 2 - Terrible. 23 out of 234 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything....Nice room...Comfy Bed...Water pressure in shower was awesome ...friendly staff...lots to do...paddle boated and went to the beach a lot...sitting in your room or the patio of your room the scenary was beautiful with the water and boats passing by....definitely would stay there again
Stayed 3 nights in Aug 2024

4/10 Poor

Craig

Very old and outdated. Washrooms outdated, rooms outdated, small tv, ancient fridge. Pictures are deceiving
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Traveled with family
Always good to be in Lagoon City with family.
Stayed 1 night in Aug 2024

10/10 Excellent

Tahera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful location and facility. Yiu can just walk by the canal from the patio or just enjoy the view by your own firepit.
Stayed 1 night in Aug 2024

6/10 Okay

Mange

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is a beautiful property with so much potential. The management of this place needs to be changed. Staff are not helpful and does not care. EV charger on site wanting to charge $10/hour is ridiculous. This is higher price than gas. It would charge $100 to get you 300 to 400km. Really???? Is this place trying to promote oil and get people to hate EVs? Operating on a skeleton staff. One person serving the whole restaurant for dinner with almost 40 customers having food. Food quality is not very great. Oily bar food. Cleaning staff asking if they should clean certain area in the room. Admin dying to put wrong coffee pods in the machine. Telling us that Uber does not exist when there is. This place is in a very nice setting with a nice small beach that is great for children. Lots of beautiful trees with fresh air.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Stayed 2 nights in Aug 2024

2/10 Terrible

Bradley

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We chose to stay at Lagoon City Pier One Resort while house hunting in the area, as it was our preferred location and we wanted to avoid driving into the city. Unfortunately, our experience at this resort was deeply disappointing. We arrived at 2 pm, which was early for check-in, so we understood that our room wouldn’t be ready until the designated 4 pm time. We decided to wait at the onsite restaurant, where the service was excellent—a promising start to what we hoped would be a pleasant stay. However, things took a turn for the worse when we returned at 4 pm to check into our room. Despite it being the official check-in time, our room was still not ready, and we were left waiting until 4:30 pm to finally receive our keys. Upon entering the room, we were appalled by the level of cleanliness—or rather, the lack thereof. The room was filthy, with no towels provided and long black hair clinging to the walls and in the shower. It was clear that the cleaning staff were more interested in lounging on the patios smoking than attending to their responsibilities. After seeing the condition of the first room and the inadequate cleanliness of the “upgraded” room we were moved to, we decided that staying at this resort was not worth the trouble. We promptly checked out and found accommodations elsewhere, which, though not as conveniently located, provided a far superior experience in terms of service and cleanliness.
Stayed 1 night in Aug 2024

10/10 Excellent

Meesuk

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Receptionist is very friendly and informative. Check in was fast.
Stayed 1 night in Aug 2024

4/10 Poor

Mike

Traveled with family
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rovin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing, staff was nice and accommodating. The rooms were clean and nice as well mentained, Can't wait to come back really loved this place
Stayed 1 night in Aug 2024

4/10 Poor

Lester

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location but that’s about it. Room was not ready at check in. Floors were not vacuumed or moped. Windows were covered in dead bugs and had not been cleaned in a long while. Clean towels were missing on arrival. The rooms and property really need updating and repairs. Restaurant dining had limited menu because of the long weekend. Staff were very friendly but understaffed. 2/5
Stayed 1 night in Aug 2024

6/10 Okay

maryam

Stayed 1 night in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Natalia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
We had a great time. Only check-in was not ready for 3 pm even though we came before 4 pm. Check-in was at 5 pm by the time it was ready and clean. Although the staff was very nice and friendly. The bistro was amazing. Good food and great service.
Stayed 1 night in Aug 2024

10/10 Excellent

Makar

Stayed 1 night in Aug 2024

2/10 Terrible

Nonanava

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty old Disgusting No recommend Don't wast your money
Stayed 1 night in Aug 2024

4/10 Poor

Anthony

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful city and beach. Too old property and smell was not good. But the staff was kind and helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Vince

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is dated. Not very clean rooms - bathroom & carpeting.
Stayed 4 nights in Jul 2024

2/10 Terrible

Lynn

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old & needs upgrading which is fine but there is no excuse for dirt! The halls were never vacuumed let alone our room - outside hadn’t been swept in weeks or months - our patio was full of feathers & never swept - we had to ask for the table & chairs to be cleaned so we could sit - we have relatives going to Brechin in the near future & asked about the Lagoon Pier Resort & I wouldn’t recommend it to a dog! They have a lot of nerve charging $200/ night for this place!
Stayed 3 nights in Jul 2024

4/10 Poor

Lysanne

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Although the property was advertised as including access to a pool and to the beach, neither was accessible as the pool was under repairs (for a long time it seemed) and the beach had a swimming advisory (permanent). The exterior property was filled with goose poo and no effort was made to clean the surrounding area. Bicycles were made available but were all in poor condition, lacking either pedals or a chain. The staff was friendly, no complaints there. But the hotel should advertise its current situation and not what was available years ago.
Stayed 1 night in Jul 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Andrea

Traveled with family
Liked: Staff & service, property conditions & facilities
Suite was spacious and comfortable, a few things could be improved however. Shower and sink faucet were hard to pull/move, no conditioner or body wash given, fan wasnt working in the bathroom, and the cleanliness could be improved. Otherwise, it was a great stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marina

Stayed 1 night in Jul 2024

8/10 Good

ronald

Stayed 3 nights in Jul 2024