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Lagoon City Pier One Resort

3.0 star property

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Photo gallery for Lagoon City Pier One Resort

Water view
Reception
Exterior
Waterfront Honeymoon Suite 2nd Floor | Iron/ironing board, free WiFi, bed sheets
Waterfront Double Queen 2nd Floor | Iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • On private beach
  • Spa
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Parking included

Explore the area

Map
1 Poplar Crescent, Ramara, ON, L0K 1B0
  • Lake Simcoe
    ‪7 min drive‬
  • Lake Couchiching
    ‪24 min drive‬
  • Casino Rama
    ‪29 min drive‬
  • Muskoka, ON (YQA)
    ‪55 min drive‬

Room options

View all photos for Queen Murphy Patio 1st Floor

Queen Murphy Patio 1st Floor | Garden view

Queen Murphy Patio 1st Floor

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Waterfront Honeymoon Suite 2nd Floor

Waterfront Honeymoon Suite 2nd Floor | Iron/ironing board, free WiFi, bed sheets

Waterfront Honeymoon Suite 2nd Floor

  • 575 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Queen Patio 1st Floor

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Waterfront Double Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Double Queen Patio 1st Floor

  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Suite Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Suite Patio 1st Floor

  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront King 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront King 2nd Floor

  • 415 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Double Queen Patio 1st Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Queen Suite 2nd Floor

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Waterfront Double Queen 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Double Queen 2nd Floor

  • 415 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Suite 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Suite 2nd Floor

  • 415 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Waterfront King Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront King Patio 1st Floor

  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Queen 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Queen 2nd Floor

  • 415 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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Lobby

The Champlain Waterfront Hotel, an Ascend Hotel Collection

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1001)
The price is $70
per night
$85 total
includes taxes & fees
Mar 27 - Mar 28
The Champlain Waterfront Hotel, an Ascend Hotel Collection

About this property

Lagoon City Pier One Resort

3-star Ramara hotel with private beach
This smoke-free hotel features a private beach, a restaurant, and spa services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and a banquet hall. Housekeeping is available on request.
Lagoon City Pier One Resort offers 40 accommodations with hair dryers. Flat-screen televisions come with cable channels. This Ramara hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the in-room microwaves and coffee/tea makers. Housekeeping is offered on request and irons/ironing boards can be requested.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
This Ramara hotel has its very own private beach. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Ramara hotel also offers spa services, express check-in, and express check-out. Complimentary uncovered self parking is available on site, along with a car charging station.

Lagoon City Pier One Resort is a smoke-free property.

A complimentary continental breakfast is served each morning between 9:00 AM and 11:00 AM.
Pier One Bistro & Bar - Onsite restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • Pier One Bistro & Bar

Things to do

  • Boat tours
  • Canoeing
  • Kayaking
  • Pilates classes

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • On a private beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Renovations and closures

This property is closed from December 3 2024 to April 1 2025 (dates subject to change).
The following facilities will be closed during the winter:
  • Dining venue(s)

Access methods

Lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 250 per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 744072208

We should mention

This property does not have elevators

Property is also known as

Lagoon City Pier One Ramara
Lagoon City Pier One Resort Hotel
Lagoon City Pier One Resort Ramara
Lagoon City Pier One Resort Hotel Ramara

Lagoon City Pier One Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 73 out of 240 reviews
Rating 8 - Good. 67 out of 240 reviews
Rating 6 - Okay. 45 out of 240 reviews
Rating 4 - Poor. 32 out of 240 reviews
Rating 2 - Terrible. 23 out of 240 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

ANNA MAY

Liked: Staff & service
I booked this place expecting the pool being open as it was marketed here in Expedia that it has an indoor pool. We got there and they said the pool is out of service. It was disappointing as the staff were laughing about it.
Stayed 1 night in Nov 2024

6/10 Okay

Wayne

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property location is beautiful. The building is tired. There was no staff available, no restaurant on our first night. Even with the negatives I would go again.
Stayed 2 nights in Nov 2024

6/10 Okay

Joanne

Traveled with partner
Liked: Staff & service, amenities
Love the location and views around. Driving around is very tranquil
Stayed 2 nights in Nov 2024

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Sivasatya

Disliked: Property conditions & facilities
The Lagoon city is beautiful and peaceful. I enjoyed the quiet environment - away from the hustle-bustle. The property is quite dated and not well maintained. Appliances are a worn-out. Breakfast has very limited options of bagels, yoghurt and cereal - no hot breakfast. But the location is fantastic.
Stayed 2 nights in Nov 2024

8/10 Good

Alexander

Traveled with group
Great location and very quiet in the office season ; hotel and rooms kind of dated plus hot water takes few minutes to actually work .
Stayed 2 nights in Nov 2024

10/10 Excellent

Frederico

Liked: Amenities
Friendly service beautiful atmosphere
Stayed 1 night in Oct 2024

10/10 Excellent

Xing

Stayed 1 night in Oct 2024

10/10 Excellent

Somayeh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tara-lyn, bowmanville

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful place with the water in the background you definitely want to get a room with the water in the back The continental breakfast could use a little bit more juice We only had coffee and tea has options for our kids Other than that, the staff was super friendly, super helpful. We were there for a wedding and they let us get the room very early. And gave us late check out, which was wonderful Front desk Is amazing My only complaint is at night. There is no one at the desk and if you need water or anything else you’re not going to find it. They really need of vending machine or something like that or at least leaves a couple bottles of water in the room Maybe they should have a minibar of some sort if they’re not going to have staff at night
Stayed 1 night in Oct 2024

8/10 Good

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Krista

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is at such a great location right on the water but the rooms are very out dated. Rooms need alot of TLC . Entire room needs a facelift - paint, new furniture We were afraid to walk on carpet without our shoes on due to stains etc. Room had a smell to it. On a positive - front desk was friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Atefeh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kunling

Traveled with group
It is a great place for vacation with friends and family. It is very quite, clean, beautiful surroundings, convenient for fishing as well. Great service. We will come back and will book more time for sure.
Stayed 1 night in Oct 2024

8/10 Good

JOBIN SAM

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
It's a great gem of a place. Loved the area around. Amazing place for fishing and peaceful walk on the private beach. Only bad thing for me was that The Pool is under maintenance and the Breakfast wasn't really any good. They basically had some bread with some spreads like butter and jam, and some boiled eggs. Overall a Good sweet gem in a great location
Stayed 1 night in Oct 2024

4/10 Poor

Deborah

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Will not stay here again.
Front desk closed at 5 pm. No text sent with lockbox code. No staff on the premises overnight - I would not have stayed here if I had known that. The room smelled musty, probably due to the carpet which had stains on it. Bathroom and bedding was clean.
Stayed 1 night in Oct 2024

10/10 Excellent

YUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Stayed 1 night in Sep 2024

8/10 Good

SAJJAD

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Xing

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed there for two times and three nights, and it was indeed a relaxing experience. The resort is in a very quiet location, which made for some of the better sleeps I've had in a long time. Waking up and energized set me up for a productive day. The rooms are spacious and comfortable. The staff was also very friendly and accommodating. One of the highlights of the resort is the private beach. It's a great place to take peaceful walks, and enjoy the serenity of the water, a perfect spot for relaxation, and watching the sunset from the beach is a beautiful note of goodness of life.
Stayed 2 nights in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful. The facility is great and comfortable. I would stay there again. Do not expect too much from the breakfast. It is a self serving continental breakfast. However, Tim Hortons is just a short drive.
Stayed 2 nights in Oct 2024

8/10 Good

Rafe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was vary well kept, clean and beautiful. The free breakfast was not the best. They have a nice resturant tho and the food was great
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Way too expensive for what you get Disappointed
I paid $370 for one night stay in a suite that was old worn down rust on the heater. Just look dirty. The walls need to be painted. There was a stove in the suite or used to be a stove now it’s got a metal piece over where I assumed the burners were and it was silicone, but it’s just flopping around. The bed was uncomfortable. The comforter that they use on the bed was too thick. The restaurant didn’t open till 12 noon in the restaurant the walls need to be painted. The carpet needs to be changed just dirty looking for the price needs a major uplift.
Stayed 1 night in Oct 2024

2/10 Terrible

Atul

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty, widows not properly cleaned. Compementary Breakfast was horribe. The room charge were excessive. The property was not maintained and and washroom faucets were not working. The bath tub did not had the water blocker. Not recommended at all .
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and Clean place. Beach on the lake was beautiful in the morning
Stayed 2 nights in Sep 2024