See all properties

Lagoon City Pier One Resort

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lagoon City Pier One Resort

Exterior
Terrace/patio
Front of property
Waterfront Honeymoon Suite 2nd Floor | Iron/ironing board, free WiFi, bed sheets
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • On private beach
  • Spa
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Parking included

Explore the area

Map
1 Poplar Crescent, Ramara, ON, L0K 1B0
  • Brechin Community Centre Park
    6 min drive
  • Knights Inn Lagoon Harbour Resort & Hotel
    1 min walk
  • Washago Station
    27 min drive
  • Barrie, ON (YLK-Lake Simcoe Regional)
    44 min drive

Room options

View all photos for Queen Murphy Patio 1st Floor

Queen Murphy Patio 1st Floor | Garden view

Queen Murphy Patio 1st Floor

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Waterfront Honeymoon Suite 2nd Floor

Waterfront Honeymoon Suite 2nd Floor | Iron/ironing board, free WiFi, bed sheets

Waterfront Honeymoon Suite 2nd Floor

  • 575 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Queen Patio 1st Floor

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Waterfront Double Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Double Queen Patio 1st Floor

  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Suite Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Suite Patio 1st Floor

  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront King 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront King 2nd Floor

  • 415 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Double Queen Patio 1st Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Queen Suite 2nd Floor

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Waterfront Double Queen 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Double Queen 2nd Floor

  • 415 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Suite 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Suite 2nd Floor

  • 415 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Waterfront King Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront King Patio 1st Floor

  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Queen 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Queen 2nd Floor

  • 415 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Similar properties

Exterior

The Champlain Waterfront Hotel, an Ascend Hotel Collection

Breakfast included
Pet friendly
Parking included
Free WiFi
4.2 out of 5, Very Good, (1000)
The price is $73
per night
$89 total
includes taxes & fees
Jan 23 - Jan 24
The Champlain Waterfront Hotel, an Ascend Hotel Collection

About this property

Lagoon City Pier One Resort

3-star Ramara hotel with private beach
This smoke-free hotel features a private beach, a restaurant, and spa services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and a banquet hall. Housekeeping is available on request.
Lagoon City Pier One Resort offers 40 accommodations with hair dryers. Flat-screen televisions come with cable channels. This Ramara hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the in-room microwaves and coffee/tea makers. Housekeeping is offered on request and irons/ironing boards can be requested.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
This Ramara hotel has its very own private beach. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Ramara hotel also offers spa services, express check-in, and express check-out. Complimentary uncovered self parking is available on site, along with a car charging station.

Lagoon City Pier One Resort is a smoke-free property.

A complimentary continental breakfast is served each morning between 9:00 AM and 11:00 AM.
Pier One Bistro & Bar - Onsite restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • Pier One Bistro & Bar

Things to do

  • Boat tours
  • Canoeing
  • Kayaking
  • Pilates classes

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • On a private beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Renovations and closures

This property is closed from December 3 2024 to April 1 2025 (dates subject to change).
The following facilities will be closed during the winter:
  • Dining venue(s)

Access methods

Lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 250 per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 744072208

We should mention

This property does not have elevators

Property is also known as

Lagoon City Pier One Ramara
Lagoon City Pier One Resort Hotel
Lagoon City Pier One Resort Ramara
Lagoon City Pier One Resort Hotel Ramara

Lagoon City Pier One Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 72 out of 237 reviews" "
Rating 8 - Good. 67 out of 237 reviews" "
Rating 6 - Okay. 45 out of 237 reviews" "
Rating 4 - Poor. 30 out of 237 reviews" "
Rating 2 - Terrible. 23 out of 237 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xing

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed there for two times and three nights, and it was indeed a relaxing experience. The resort is in a very quiet location, which made for some of the better sleeps I've had in a long time. Waking up and energized set me up for a productive day. The rooms are spacious and comfortable. The staff was also very friendly and accommodating. One of the highlights of the resort is the private beach. It's a great place to take peaceful walks, and enjoy the serenity of the water, a perfect spot for relaxation, and watching the sunset from the beach is a beautiful note of goodness of life.
Stayed 2 nights in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful. The facility is great and comfortable. I would stay there again. Do not expect too much from the breakfast. It is a self serving continental breakfast. However, Tim Hortons is just a short drive.
Stayed 2 nights in Oct 2024

8/10 Good

Rafe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was vary well kept, clean and beautiful. The free breakfast was not the best. They have a nice resturant tho and the food was great
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Way too expensive for what you get Disappointed
I paid $370 for one night stay in a suite that was old worn down rust on the heater. Just look dirty. The walls need to be painted. There was a stove in the suite or used to be a stove now it’s got a metal piece over where I assumed the burners were and it was silicone, but it’s just flopping around. The bed was uncomfortable. The comforter that they use on the bed was too thick. The restaurant didn’t open till 12 noon in the restaurant the walls need to be painted. The carpet needs to be changed just dirty looking for the price needs a major uplift.
Stayed 1 night in Oct 2024

2/10 Terrible

Atul

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty, widows not properly cleaned. Compementary Breakfast was horribe. The room charge were excessive. The property was not maintained and and washroom faucets were not working. The bath tub did not had the water blocker. Not recommended at all .
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and Clean place. Beach on the lake was beautiful in the morning
Stayed 2 nights in Sep 2024

8/10 Good

Greg

Liked: Staff & service
Disliked: Property conditions & facilities
I think it needs a lot of TLC starting with the broken front doors that you could not exit and paint on the exterior would go along way and a good power wash would help a lot as well
Stayed 1 night in Sep 2024

8/10 Good

Luis

Stayed 2 nights in Aug 2024

6/10 Okay

Darlene

Traveled with partner
Liked: Staff & service
Very dated property
Stayed 2 nights in Sep 2024

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service
Very friendly staff! Looks like they have been working on upgrading this hotel. The rooms were clean and quiet.
Stayed 2 nights in Sep 2024

2/10 Terrible

dinesh

Traveled with partner
The location is great, but the property suffers from neglect! It badly needs a makeover to be worthwhile a stay.
Stayed 1 night in Sep 2024

8/10 Good

Geethani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, homely atmosphere ,easy parking, restaurant and entertainment on weekends make it fun
Stayed 1 night in Sep 2024

8/10 Good

Payam

Liked: Cleanliness, property conditions & facilities
Other than the breakfast every thing else was exactly as I expected for that price range. It is so disappointing that I think they could stop serving free breakfast or make little improvement. They also start serving their little breakfast at 9:00 am which is late. We noticed some people decided to drive to Tim Hortons which was about 5 to 10 Km away to get something to eat.
Stayed 1 night in Aug 2024

6/10 Okay

Mahroo

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
its is not clean and clean
Stayed 1 night in Sep 2024

4/10 Poor

Malith

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not clean. There was smell coming out from pillows. There was a lot of animal fur on the sofa.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
The check-in time was 4pm but delayed almost to 5 pm and the front desk was not friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Zara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and excellent customer service.great view.
Stayed 1 night in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything....Nice room...Comfy Bed...Water pressure in shower was awesome ...friendly staff...lots to do...paddle boated and went to the beach a lot...sitting in your room or the patio of your room the scenary was beautiful with the water and boats passing by....definitely would stay there again
Stayed 3 nights in Aug 2024

4/10 Poor

Craig

Very old and outdated. Washrooms outdated, rooms outdated, small tv, ancient fridge. Pictures are deceiving
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Traveled with family
Always good to be in Lagoon City with family.
Stayed 1 night in Aug 2024

10/10 Excellent

Tahera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful location and facility. Yiu can just walk by the canal from the patio or just enjoy the view by your own firepit.
Stayed 1 night in Aug 2024

6/10 Okay

Mange

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is a beautiful property with so much potential. The management of this place needs to be changed. Staff are not helpful and does not care. EV charger on site wanting to charge $10/hour is ridiculous. This is higher price than gas. It would charge $100 to get you 300 to 400km. Really???? Is this place trying to promote oil and get people to hate EVs? Operating on a skeleton staff. One person serving the whole restaurant for dinner with almost 40 customers having food. Food quality is not very great. Oily bar food. Cleaning staff asking if they should clean certain area in the room. Admin dying to put wrong coffee pods in the machine. Telling us that Uber does not exist when there is. This place is in a very nice setting with a nice small beach that is great for children. Lots of beautiful trees with fresh air.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Stayed 2 nights in Aug 2024

2/10 Terrible

Bradley

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We chose to stay at Lagoon City Pier One Resort while house hunting in the area, as it was our preferred location and we wanted to avoid driving into the city. Unfortunately, our experience at this resort was deeply disappointing. We arrived at 2 pm, which was early for check-in, so we understood that our room wouldn’t be ready until the designated 4 pm time. We decided to wait at the onsite restaurant, where the service was excellent—a promising start to what we hoped would be a pleasant stay. However, things took a turn for the worse when we returned at 4 pm to check into our room. Despite it being the official check-in time, our room was still not ready, and we were left waiting until 4:30 pm to finally receive our keys. Upon entering the room, we were appalled by the level of cleanliness—or rather, the lack thereof. The room was filthy, with no towels provided and long black hair clinging to the walls and in the shower. It was clear that the cleaning staff were more interested in lounging on the patios smoking than attending to their responsibilities. After seeing the condition of the first room and the inadequate cleanliness of the “upgraded” room we were moved to, we decided that staying at this resort was not worth the trouble. We promptly checked out and found accommodations elsewhere, which, though not as conveniently located, provided a far superior experience in terms of service and cleanliness.
Stayed 1 night in Aug 2024