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Ramón Santana Vacation Packages

Me encantó, muy buena limpieza, atenciones y comodidad.

It’s a bait and switch the address is not where the location is and the rooms shown are not available. It’s still under construction and has regular black outs. Next to a cemetery. Do not stay here pictures not as shown. AGAIN DO NOT STAY HERE BAIT AND SWITCH NOT AS ADVERTISE. And Expedia nor the hotel will compensate.

I wouldn’t say this is a 5star hotel, it’s more like a 3. The actual grounds is what make it beautiful, the palm trees and ambiance. The rooms are outdated and smell funny sometimes like a sewer. Our phone in the room never worked and I brought it up to reception and nothing was done. So we couldn’t order room service or God forbid a call if we had an emergency. Towels were scarce and I had to go to reception to get my own as well as toilet paper. The food was nothing sort of amazing, not many options and my GOD the flies everywhere ALL OVER THE FOOD. Hopefully management can improve the food quality and safety. I really wish we would’ve had a more pleasant experience.

This resort is amazing! Beautiful and clean! The staff is amazing! We can’t wait to go back! We will recommend to to everyone!

The staff had the most amazing service I’ve ever had. The food was average could be better and I wish they did later drinks and food.