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Best Western Plus Heritage Inn Ontario Rancho Cucamonga

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Heritage Inn Ontario Rancho Cucamonga

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior
Outdoor pool, sun loungers
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Room service
  • Pool
  • Free airport shuttle

Explore the area

Map
8179 Spruce Avenue, Rancho Cucamonga, CA, 91730
  • Rancho Cucamonga Epicenter
    2 min drive
  • Victoria Gardens
    3 min drive
  • Cucamonga-Guasti Regional Park
    5 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    9 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 331.25 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Hampton Inn & Suites Ontario Rancho Cucamonga

Pool
Breakfast included
Pet friendly
Parking included
4.7 out of 5, Exceptional, (532)
The price is $178
per night
includes taxes & fees
Jan 6 - Jan 7
Hampton Inn & Suites Ontario Rancho Cucamonga

About this property

Best Western Plus Heritage Inn Ontario Rancho Cucamonga

Rancho Cucamonga hotel with outdoor pool
An outdoor pool, a fitness center, and a spa tub are available at this hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Plus Heritage Inn Ontario Rancho Cucamonga offers 115 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rancho Cucamonga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Plus Heritage Inn Ontario Rancho Cucamonga provides a spa tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2303 square feet (214 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests during limited hours. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.
Room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 9:30 PM
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,303 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests wishing to check-in earlier are kindly requested to contact the hotel in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Rancho Cucamonga/Ontario
Heritage Inn Rancho Cucamonga
Best Western Plus Heritage Inn Cucamonga/Ontario
Best Western Plus Heritage Cucamonga/Ontario
Best Western Rancho Cucamonga
Rancho Cucamonga Best Western
Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Inn Ontario Rancho Cucamonga Hotel

Best Western Plus Heritage Inn Ontario Rancho Cucamonga Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1003 reviews" "
Rating 8 - Good. 257 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 39 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Iris, Perris

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff is rude & not willing to help customers.
Stayed 1 night in Sep 2024

6/10 Okay

Wendy

Traveled with family
Disliked: Cleanliness, amenities
I only stayed for one night, I found the staff I encountered to be quite friendly. My room was not as clean as I would have like. The floor was visibly dirty the furniture was dusty. on a more positive note the bed sheets where clean, I inspected them I had a comfy night sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Ed

Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Stayed 1 night in Aug 2024

10/10 Excellent

D

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the site where I had business to conduct. It is easily accessible from a major through street, with ample parking for guests. It is close to several casual dining places, although I didn't need that this time. The complementary full breakfast buffet is quite good and is available for 4 hours in the morning. All staff I interacted with were very pleasant and helpful.
Stayed 2 nights in Sep 2024

2/10 Terrible

Robi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

terry

Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful staff. I always stay here when I’m in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining room staff outstanding and helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property within walking distance to dinning and shopping.
Stayed 1 night in Aug 2024

8/10 Good

Heidi

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not as good as the high reviews
Staff were not helpful or friendly. Had the feel of a low level motel in the lobby and pool area. Not classy. Room was comfortable and clean. Breakfast was fantastic.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Nce
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda, Rancho Cucamonga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place. Clean and a lot of roomin the rooms. Great staff, very friendly and helpful. EASY check in and out.
Stayed 1 night in Aug 2024

10/10 Excellent

vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy Stay
Desk Clerk was Excellent. Awesome Breakfast. Bathtub with a Bench Seat.
Stayed 1 night in Aug 2024

10/10 Excellent

Linda, Rancho Cucamonga

Traveled with family
Great welcome from front desk. Explained all the perks. Very clean lobby, grounds and rooms. Lots of eating places all around
Stayed 1 night in Aug 2024

8/10 Good

Michael Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of options for a free breakfast.
Stayed 4 nights in Aug 2024

8/10 Good

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Walkable area
Stayed 1 night in Aug 2024

6/10 Okay

Danielle

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel was very dated. Low ceilings in hallways. Our room obviously had a previous leak in ceiling and was very soft and looked like it may fall in. Bed was old and uncomfortable. Staff was very friendly and it was just fine for one night.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an awesome experience
I was so happy with my room and value of the stay . Every one I had an interaction with was polite and professional. Definitely going to come back and Enrique was a big help
Stayed 2 nights in Jul 2024

10/10 Excellent

Fred Lemell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly during our 5 day stay. Also, the breakfast buffet every morning was amazing!!! Great location and centrally located for restaurants, highways or local attractions.
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always book this hotel. It's safe and quiet.
Stayed 1 night in Jul 2024

4/10 Poor

robert

Stayed 1 night in Jul 2024

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another great stay at Best Western Heritage
We've stayed at this hotel before, and they have always treated us well there.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The power went out several times
Stayed 1 night in Jul 2024