Four Points by Sheraton Ontario-Rancho Cucamonga

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Ontario-Rancho Cucamonga

Lobby
Outdoor pool
Deluxe Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Laundry
  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
11960 Foothill Blvd, Rancho Cucamonga, CA, 91739
  • Rancho Cucamonga Epicenter
    10 min walk
  • Victoria Gardens
    10 min walk
  • Barbara's Victorian Tea House
    3 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    17 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Four Points by Sheraton Ontario-Rancho Cucamonga

3.5-star Rancho Cucamonga hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points by Sheraton Ontario-Rancho Cucamonga offers 118 air-conditioned accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton Ontario-Rancho Cucamonga features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1302 square feet (121 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge).

Four Points by Sheraton Ontario-Rancho Cucamonga has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
The Grand - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 14 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Grand

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14.00 for adults and USD 7.00 for children
  • Self parking fee: USD 5.00 per day
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Ontario-Rancho
Four Points Sheraton Ontario-Rancho Cucamonga
Four Points Sheraton Ontario-Rancho Hotel
Four Points Sheraton Ontario-Rancho Hotel Cucamonga
Sheraton Ontario-Rancho Cucamonga
4 Points By Sheraton Ontario-Rancho Cucamonga
Four Points Rancho Cucamonga
Four Points Sheraton Ontario-Rancho Cucamonga Hotel
Four Points Rancho Cucamonga
Four Points by Sheraton Ontario Rancho Cucamonga
Four Points by Sheraton Ontario-Rancho Cucamonga Hotel

Four Points by Sheraton Ontario-Rancho Cucamonga Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 534 out of 1001 reviews" "
Rating 8 - Good. 236 out of 1001 reviews" "
Rating 6 - Okay. 103 out of 1001 reviews" "
Rating 4 - Poor. 70 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Laurel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Clean and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot with great staff. Had to evacuate my home from the forest fires and this spot fit the bill. Delicious breakfast options. Nice bar-style dinner options too. Highly recommend.
Stayed 1 night in Sep 2024

6/10 Okay

Raul

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable. I’ll stay again soon
Stayed 1 night in Sep 2024

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Great location. Easy check in and parking. Great room.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Amenities
4 points has a habit of double charging you when you book through hotels.com etc. I am no longer interested in staying at their location's.
Stayed 1 night in Jul 2024

2/10 Terrible

Tim

Disliked: Staff & service
The website said mini fridge, clock, radio, HBO, and WI-FI included. Room had none of the above except WI-FI, but the WI-FI was not secure so you couldnt access any sites. Stay away from this hotel. Total rip off.
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Stayed 1 night in Aug 2024

8/10 Good

Helena, Rolling Hills Estates

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jesus

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a roach. I found a roach in my duffel bag after staying here. I will never stay there again. I deep cleaned my house because I was afraid that the one I found was not the only one.
Stayed 1 night in Jul 2024

6/10 Okay

Brandon

Liked: Staff & service, room comfort
Nice, comfy, roaches
Everything about the room and service good except having to kill a couple roaches
Stayed 1 night in Jul 2024

2/10 Terrible

Edgar

Stayed 1 night in May 2024

10/10 Excellent

Ysidra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place
Stayed 2 nights in Jul 2024

2/10 Terrible

Rama Krishna

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location! However, I had terrible experience here. Stayed there for two nights with kids. Unfortunately, the property is managed poorly. First, I find a used condom under the cushion of the chair. Second, when I reported it they took 4 hours to come and clean it despite telling them we had kids in the room. Third, the staff responded like she gives a damn and it’s not a big deal. Finally, the cleanliness is very questionable. Every time, I walked in the lobby there was spillage of water or something on the floor that was being cleaned but they were doing it at all the exit points with power cables, tubings etc laying around which made going in and out and moving luggage safely a difficult job. Would Understand if if is once but it was going on for about 6-7 hours.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New manager and it shows! Great staff for morning and evening evening shifts very accommodating very customer service orientated. The pool and hot tub lead a little work as it relates to getting it cleaned otherwise a great stay.
Stayed 2 nights in Jul 2024

4/10 Poor

Brianna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower had someone else’s hair on the wall, there was a pad wrapper inside of the cushion of the chair and my son had found it. The room smelt nice but overall cleaniness id give it a 5/10
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Our stay was convenient and cost effective.
Stayed 1 night in Jun 2024

10/10 Excellent

Jeanna

Stayed 4 nights in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Clean rooms, dirty pool. Front desk guy wasn’t the friendliest. Just ok place
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Nice, modern property. Well kempt. TV didn't work. It was stuck on the hotel advertising channel and the remote only worked to turn the TV on and adjust the volume. We called guest services for help and were told that engineering was off that day and they'd send someone up but there was no guarantee they'd be able to fix it. They never sent anyone. We also called the front desk to ask about how to get ice and they explained there is an ince machine on each floor. The issue is that we didn't have an ice bucket in our room. They said they'd send someone up to bring us one and again, no one came. The property itself is nice but the service is lacking.
Stayed 1 night in Jun 2024