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Hilton Garden Inn Ontario/Rancho Cucamonga

3.0 star property

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Photo gallery for Hilton Garden Inn Ontario/Rancho Cucamonga

Terrace/patio
Lobby
Daily full breakfast for a fee
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Hot Tub
  • Breakfast available
$128
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
11481 Mission Vista Drive, Rancho Cucamonga, CA, 91730
  • Place, Villaggio Nail Spa
    ‪2 min walk‬
  • Place, Ontario Mills Shopping Mall
    ‪7 min walk‬
  • Place, Toyota Arena
    ‪19 min walk‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Suite, Accessible | Down comforters, pillowtop beds, in-room safe, desk

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 3
  • 1 King Bed

King Room - Hearing Accessible

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 4

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

Mobility/Hearing Accessible King Suite with Roll in Shower

  • Sleeps 4

Mobility/Hearing Accessible King Room with Tub

  • Sleeps 2

View all photos for Deluxe Suite

Deluxe Suite | Down comforters, pillowtop beds, in-room safe, desk

Deluxe Suite

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 3

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About this property

Hilton Garden Inn Ontario/Rancho Cucamonga

3-star Rancho Cucamonga hotel walkable to Ontario Mills Shopping Mall
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Weekly housekeeping is available.
Hilton Garden Inn Ontario/Rancho Cucamonga offers 122 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Garden Inn Ontario/Rancho Cucamonga provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 1281 square feet (119 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and a picnic area. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 9:00 AM.
Great American Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 12 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 9:00 AM on weekends; USD 10 to 10 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Great American Grille

Things to do

  • 24-hour gym
  • Designer stores
  • Hot tub
  • Indoor pool
  • Shopping mall

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 1,281 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2006
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 24 2025 to November 29 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 10.00 for adults, and USD 10.00 to 10.00 for children
  • Uncovered self parking fee: USD 12.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Ontario/Rancho
Hilton Garden Inn Ontario/Rancho Cucamonga
Hilton Garden Inn Ontario/Rancho Hotel
Hilton Garden Inn Ontario/Rancho Hotel Cucamonga
Hilton Garden Inn Ontario/Rancho Cucamonga Hotel
Hilton Garn Inn OntarioRancho
Hilton Garden Inn Ontario/Rancho Cucamonga Hotel
Hilton Garden Inn Ontario/Rancho Cucamonga Rancho Cucamonga

Hilton Garden Inn Ontario/Rancho Cucamonga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Stayed 1 night in Aug 2025

8/10 Good

julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charging for water bad form
Stayed 1 night in Aug 2025

8/10 Good

Victor

Stayed 1 night in Aug 2025

10/10 Excellent

Craig, Litchfield Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at this hotel. We will stay there again the next time we are in town.
Stayed 1 night in Aug 2025

10/10 Excellent

TIM

Stayed 1 night in Aug 2025

10/10 Excellent

JASON

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in 8 hotels driving on road trip with my dog. This was easliy the niceest and best stay. Everything was top notch. The area is really nice, a couple of good restaraunts (Lazy Dog was really good). It was the last night of my road trip and it was the absolute best one. Great job.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Rana, Ridgecrest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near Ontario Airport and Imax theater! Enjoyed our stay.
Stayed 1 night in Aug 2025

6/10 Okay

Tracey

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Not what I would expect

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The upgrades are amazing. This hotel is so clean. Staff is very nice and helpful. The housekeepers are very friendly they say hi when you pass them in the hallway. Definitely recommend. I stayed a week was only supposed to be 3 days, felt very comfortable and safe on this solo trip
Stayed 1 night in Jul 2025

2/10 Terrible

Edward

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
I paid for a reservation I did not receive. I paid for a double room with king bed and received a single room king bed. Now I agreed to terms and conditions of my reservation that I reserved ahead of time this way I know what to expect when I arrived to the property. This is why it's called a reservation so that I'm entitled to what I pay for. This did not happen nor did I receive a refund. I went through so much of a hassle only to be disappointed in the end. I feel that I am entitled to express my opinion and concerns with this issue and now I have to go through corporate and management hire-ups just to be heard. This is such an inconvenience to me and I'm totally upset. Another issue is that I was unaware that this place was in the process of renovations and our laundrymat was closed to say the least. I'm very upset with this matter and the Hilton as well as expedia and it's representatives will be hearing about my concerns until I'm fully compensated for what I'm entitled. Something that was not my fault is being ignored and I will be heard one way or another. I paid too much for so little. Hilton needs to look into this. Matter ASAP to avoid customer negligence. All I'm asking is to be treated fair and with professionalism which was not done at all from this facility. To whom this may concern please understand that if you were in my shoes how would you feel....... EXACTLY!!!!
Stayed 1 night in Jul 2025

2/10 Terrible

Francisco, Corona

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

ROBERT

Liked: Cleanliness, property conditions & facilities
parking was not free. I was charged $12 for one night. Called hotel and demanded refund. No free breakfast. They have a breakfast buffet $14.95 per person. I do not recommend Hilton. Directions to room were poor. I discovered rear entrance which had more convenient parking and much closer to room. H
Stayed 1 night in Jun 2025

10/10 Excellent

Janika, Victorville

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. I just didn’t like the fact that I had to pay to parking
Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2025

4/10 Poor

HAISHENG, Redmond

Traveled with family
Disliked: Amenities
On Expedia, "Free Self Parking" is shown for the hotel. But when we checked in at the hotel, they said parking was a charge per day. Although they waived the parking charge when we indicated what was shown on Expedia, they insisted they had a parking charge. What caused the discrepancy?
Stayed 3 nights in Jun 2025

10/10 Excellent

Randy

Friendly stadf
Stayed 1 night in May 2025

10/10 Excellent

Socorro

Liked: Cleanliness, amenities, property conditions & facilities
I have no comment regarding dislike. Property around the area was quiet and the most thing I liked the property is close to a mall and restaurant walking distant. I highly recommend this hotel.
Stayed 3 nights in May 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Not Bad. Good Location

This particular Hilton was in a great location. Check in was troublesome because the front clear and manager could not find the Hotels.com reservation in their system. Luckily, they are able to book us a handicapped room. This is the second week in a row that there has been an issue with Hotels.ocm. The room itself was spacious, but the bed / mattress was ehh. I thought the breakfast in the morning was included in the price, so I was suprised when I found out it was $15 a person.
Stayed 2 nights in May 2025

6/10 Okay

Denise, Whittier

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Inaccurate description of room on website. We choose a room with a bathtub specifically and upon arrival they told us that they have removed all bathtubs.
Stayed 1 night in May 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel & Property was good, there was a kids development seminar if High School Students, so loud TV’s until late and then off & on through the night. Not the Hotels fault but that was my experience
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and professional.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and clean. Our room refrigerator didn't work though.
Stayed 2 nights in Mar 2025