TownePlace Suites by Marriott Ontario Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Ontario Airport

Outdoor pool
32-inch flat-screen TV with cable channels, TV
Lobby
Reception
BBQ/picnic area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included

Explore the area

Map
9625 Milliken Ave, Rancho Cucamonga, CA, 91730
  • Villaggio Nail Spa
    7 min walk
  • Ontario Mills Shopping Mall
    8 min walk
  • Toyota Arena
    18 min walk
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    12 min drive

Room options

Studio, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 Queen Bed with Sofa bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms

  • 700 sq ft
  • Sleeps 6
  • 2 Double Beds

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 556 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Ontario Airport

Rancho Cucamonga hotel walkable to Ontario Mills Shopping Mall
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
TownePlace Suites by Marriott Ontario Airport offers 112 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rancho Cucamonga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

TownePlace Suites by Marriott Ontario Airport features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers barbecue grills, a vending machine, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary uncovered self parking is available on site.

TownePlace Suites by Marriott Ontario Airport is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 29 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott TownePlace Suites Ontario
TownePlace Suites Marriott Ontario Airport Hotel
TownePlace Suites Marriott Ontario Airport Rancho Cucamonga
TownePlace Suites Marriott Ontario Airport
Towne Suites riott Ontario
TownePlace Suites by Marriott Ontario Airport Hotel
TownePlace Suites by Marriott Ontario Airport Rancho Cucamonga

TownePlace Suites by Marriott Ontario Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 313 reviews" "
Rating 8 - Good. 56 out of 313 reviews" "
Rating 6 - Okay. 31 out of 313 reviews" "
Rating 4 - Poor. 16 out of 313 reviews" "
Rating 2 - Terrible. 21 out of 313 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and hotel are as advertised. Room was clean and fresh smelling. Well stocked kitchen. Friendly and courteous staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Lenise, Walnut

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom doors can inadvertently be locked. We were locked out of the bathroom at 2 am and the staff told us that we would have to come downstairs to use the restroom because maintenance was not available at that hour. The other alternative the staff gave us was to try picking the lock. For the two-bedroom suite, there were only two trash cans, and both were too small.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela P.

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay , thank you staff who were very helpful and made check a quick and easy process
Stayed 1 night in Jun 2024

10/10 Excellent

Chiffon

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Debbie

Stayed 3 nights in Mar 2024

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Friendly, helpful staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had problem with sink in bathroom, mentioned it right away, dealt with it ,wasnt anything major,just an inconvienence
Stayed 8 nights in Jan 2024

10/10 Excellent

Jonathan, La Verne

Stayed 1 night in Feb 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Found a bed bug
The place was not bad. However, on my last day, as I was getting ready to leave. I saw a big bed bug crawling across a pillow. I spent the rest of the morning and early afternoon doing laundry as to not bring any bed bugs home with me.
Stayed 1 night in Jan 2024

8/10 Good

Sarah

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, comfortable.
Stayed 1 night in Nov 2023

2/10 Terrible

Long, Baldwin Park

Stayed 2 nights in Sep 2023

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Christian Todd

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, rooms were a little older, but clean, bed was so-so, but location and dining options were great!
Stayed 4 nights in Aug 2023

10/10 Excellent

Julie

Stayed 13 nights in Jul 2023

4/10 Poor

Doug, Diamond Bar

Business traveler
Disliked: Amenities
not a good area surround the immediate hotel
Stayed 4 nights in Jul 2023

10/10 Excellent

Will

Stayed 4 nights in Jun 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs attention
The staff was very accommodating and kind, but the room left much to be desired. The bathroom had ants, a hole in the drywall, and ponded water in the tub that never drained. The tub was so bad that both my daughter and I fell. I sprained my wrist and bruised a knee. Also, the carpets were sticky and badly worn. These issues were brought to the attention of the front desk upon departure.
Stayed 10 nights in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and the room was perfect for our needs. Only downside was how thin the walls seemed at times and the beds were not as comfortable as i would have hoped. But overall the stay went well and I would stay here again in the future if need be.
Stayed 3 nights in May 2023

10/10 Excellent

Jose M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

John

Business traveler
Liked: Staff & service
Since last i stayed here it has surely gone down hill…
Stayed 1 night in Apr 2023

10/10 Excellent

Antoinette, South Lake Tahoe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good and room was cleaned
Stayed 2 nights in Mar 2023

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in a great location.
Stayed 1 night in Apr 2023