The following facilities are closed seasonally each year. They will be closed from January 1 to April 24:
Simply step outside to unwind on the hotel's beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. After a day at the beach, enjoy amenities at Excelsior Palace Portofino Coast like an outdoor pool and a fitness center.
Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. Guests can use the indoor pool and outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in January 2023.
Excelsior Palace Portofino Coast offers 119 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Rapallo hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Valet parking (surcharge) , Parking (limited spaces)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Ristorante Lord Byron - Overlooking the ocean, this seafood restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
EdenRoc Lounge&Restaurant - This beachfront seafood restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open select days.
Yachting Bar - This lobby lounge serves breakfast and light fare. Happy hour is offered. Open daily.
Sporting Bar - This poolside bar serves light fare only. Open select days.
Room service (during limited hours) is available.
Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at midnight
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector in each accommodation.
One child stays free
Car recommended
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Pets allowed in specific rooms only
Long-term renters welcome
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Carbon monoxide detector
LGBTQ friendly
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Masks are not compulsory at the property
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Children stay free - maximum age 3
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
Property registry number - 010046-ALB-0033
Property confirms they are implementing enhanced cleaning measures
Children stay free
Parking height restrictions apply
Individually-wrapped food options are not available
No gap period between guest stays
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from June to September.
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
A car is recommended for transportation to and from this property.
Parking height restrictions apply.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The property is a member of Preferred Hotels & Resorts.