*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed seasonally each year. They will be closed from January 1 to April 24:
- One of the dining venues
- Beach
- Swimming pool
Property Features
Simply step outside to unwind on the hotel's beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. After a day at the beach, enjoy amenities at Excelsior Palace Portofino Coast like an outdoor pool and a fitness center.
Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. Guests can use the indoor pool and outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in January 2023.
Excelsior Palace Portofino Coast is a smoke-free property.
- Daily
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- Free beach club on site
- 24-hour front desk
- Business center
- Porter/bellhop
- Covered parking
- Uncovered parking
- Dry cleaning/laundry service
- Limo or town car service available
- Valet parking (surcharge)
- On private beach
- Conference space size (meters) - 600
- Number of meeting rooms - 9
- Luggage storage
- Free buffet breakfast
- Hair salon
- Concierge services
- Conference center
- Snack bar/deli
- Pool umbrellas
- Total number of rooms - 119
- Number of floors - 7
- Number of buildings/towers - 2
- Lifeguard on site
- Golf lessons with a pro
- Clubhouse
- Tile flooring in public areas
- Golf caddy
- Area rugs in public areas
- Newspapers in lobby (surcharge)
- Rooftop terrace
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Access to nearby indoor pool
- Access to nearby outdoor pool
- Beach umbrellas
- Conference space
- Free breakfast
- Spa treatment room(s)
- Billiards or pool table
- Meeting rooms
- Tours/ticket assistance
- Year Built - 1901
- Electric car charging station
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Babysitting or childcare (surcharge)
- Smoke-free property
- Outdoor seasonal pool
- Spa services on site
- Number of restaurants - 2
- Conference space size (feet) - 6458
- Beach towels
- Garage
- Wedding services
- Golf cart
- Golf clubs (equipment)
- Multilingual staff
- Off-street parking
Family Friendly Amenities
- Family property
- On private beach
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
Room Amenities
Excelsior Palace Portofino Coast offers 119 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Rapallo hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
- Air conditioning
- Room service (limited hours)
- Television
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Wireless internet access
- Bidet
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- Shower/tub combination
- Satellite TV service
- Free WiFi
- Down comforter
- Individually furnished
- LCD TV
- TV size measurement: inch
- Connecting/adjoining rooms available
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Wardrobe or closet
- Toothbrush and toothpaste available on request
Parking
Valet parking (surcharge) , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Ristorante Lord Byron - Overlooking the ocean, this seafood restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
EdenRoc Lounge&Restaurant - This beachfront seafood restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open select days.
Yachting Bar - This lobby lounge serves breakfast and light fare. Happy hour is offered. Open daily.
Sporting Bar - This poolside bar serves light fare only. Open select days.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
- Number of treatment rooms 5
- Massages on beach
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
Nearby Activities
Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Water skiing nearby
- Golfing nearby
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Windsurfing nearby
- Yoga classes/instruction on site
- Pilates classes on site
- Horse riding nearby
- Bicycle rentals nearby
- Ecotours nearby
- Boat tours nearby
- Marina nearby
- Scooter/moped rentals on site
- Hiking/biking trails nearby
- Golf lessons available nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
- A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
- Covered valet parking fee: EUR 20 per night (in/out privileges)
- Pet fee: EUR 10 per pet, per day
- Service animals are exempt from fees
- Crib (infant bed) fee: EUR 120 per night
- Rollaway bed fee: EUR 120 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector in each accommodation.
One child stays free
Car recommended
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Pets allowed in specific rooms only
Long-term renters welcome
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Carbon monoxide detector
LGBTQ friendly
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Masks are not compulsory at the property
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Children stay free - maximum age 3
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
Property registry number - 010046-ALB-0033
Property confirms they are implementing enhanced cleaning measures
Children stay free
Parking height restrictions apply
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 3 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for EUR 120 per night.
- Cribs (infant beds) are available for EUR 120 per night.
Pet Policy
- Pets allowed for an extra charge of EUR 10 per pet, per day
- Dogs and cats only
- 1 total (up to 18 lbs per pet)
- Pets cannot be left unattended
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from June to September.
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
A car is recommended for transportation to and from this property.
Parking height restrictions apply.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Excelsior Palace
- Excelsior Palace Hotel
- Excelsior Palace Hotel Rapallo
- Excelsior Palace Rapallo
- Hotel Excelsior Palace
- Excelsior Palace Hotel
- Excelsior Portofino Coast
- Excelsior Palace Portofino Coast Hotel
- Excelsior Palace Portofino Coast Rapallo
- Excelsior Palace Portofino Coast Hotel Rapallo
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts.
Hotel Reviews
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