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Classic Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$168* Per night/room Feb 26 - Feb 27

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Exclusive Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from January 1 to April 24:

  • One of the dining venues
  • Beach
  • Swimming pool

Property Features

Simply step outside to unwind on the hotel's beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Excelsior Palace Portofino Coast you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This luxury hotel also offers a seasonal outdoor pool, a health club, and a rooftop terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

  • Daily
  • Number of outdoor pools - 2
  • Elevator
  • Fitness facilities
  • Free beach club on site
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Valet parking (surcharge)
  • Food and water bowls
  • On private beach
  • Conference space size (meters) - 650
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • Train station pickup (surcharge)
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 119
  • Number of floors - 7
  • Number of buildings/towers - 2
  • Newspapers in lobby (surcharge)
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Marina on site
  • Beach umbrellas
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1901
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Health club
  • Babysitting or childcare (surcharge)
  • Number of coffee shops/cafes - 2
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Number of restaurants - 2
  • Conference space size (feet) - 6997
  • Banquet hall
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Room Amenities

Excelsior Palace Portofino Coast offers 119 accommodations with minibars and safes. These individually furnished accommodations include desk chairs. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Rapallo hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Turndown service
  • Wireless internet access
  • Bidet
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Individually furnished
  • Pillow menu
  • LCD TV
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Desk chair

Parking

Valet parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM. An additional breakfast (subject to charges) is served daily.

Ristorante Lord Byron - This seafood restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Eden Roc Lounge - This beachfront seafood restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open select days.

Yachting Bar - This lobby lounge serves breakfast and light fare. Happy hour is offered. Open daily.

Sporting Bar - This poolside bar serves lunch and light fare. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Spa Services

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Nearby Activities

A private beach, a marina, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Pilates classes on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 110.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation.

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Pets allowed in specific rooms only

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 3

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

Carbon monoxide detector

Property registry number - 010046-ALB-0033

Property confirms they are implementing enhanced cleaning measures

Children stay free

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 110.0 per day.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per day
  • Dogs and cats only
  • Up to 18 lbs per pet
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from June to September.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

Hotel Names

  • Excelsior Palace
  • Excelsior Palace Hotel
  • Excelsior Palace Hotel Rapallo
  • Excelsior Palace Rapallo
  • Hotel Excelsior Palace
  • Excelsior Palace Hotel
  • Excelsior Portofino Coast
  • Excelsior Palace Portofino Coast Hotel
  • Excelsior Palace Portofino Coast Rapallo
  • Excelsior Palace Portofino Coast Hotel Rapallo

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

Hotel Reviews

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