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Grand Hotel Serre

4.0 star property

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Photo gallery for Grand Hotel Serre

Exterior
Reception
Minibar, in-room safe, iron/ironing board, cribs/infant beds
Food and drink
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Pet friendly

Explore the area

Map
Via Serraia 222, Rapolano Terme, SI, 53040
  • Terme Antica Querciolaia
    ‪5 min drive‬
  • San Giovanni Terme Rapolano
    ‪7 min drive‬
  • Saltalbero Adventure Park
    ‪10 min drive‬
  • Siena (SAY-Ampugnano)
    ‪51 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, iron/ironing board, cribs/infant beds

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, iron/ironing board, cribs/infant beds

Suite, 1 Bedroom

  • 420 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, iron/ironing board, cribs/infant beds

Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, iron/ironing board, cribs/infant beds

Standard Double Room

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Exterior

Cordella in Valdorcia resort del tartufo

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (4)
The price is $57
per night
$67 total
includes taxes & fees
Mar 6 - Mar 7
Cordella in Valdorcia resort del tartufo

About this property

Grand Hotel Serre

4-star Rapolano Terme hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided.
Grand Hotel Serre offers 23 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms. This Rapolano Terme hotel also offers room service (during limited hours) and an elevator. Complimentary self parking is available on site.

Grand Hotel Serre is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Grand Hotel Serre has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Crib (surcharge)

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Serre Hotel
Grand Hotel Serre Rapolano Terme
Grand Hotel Serre Hotel Rapolano Terme

Grand Hotel Serre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 51 reviews
Rating 8 - Good. 14 out of 51 reviews
Rating 6 - Okay. 12 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 4 out of 51 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SO friendly and hospitable. Lovely breakfast and recommend the restaurant, too!
Stayed 1 night in May 2022

8/10 Good

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Grand hotel Serre
Excellent for a quick visit Friendly staff great service and the restaurant is on site limited menu but good food Only downside is that it needs some t l c and the abandoned pool to be reinstated
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very welcoming, will definitely come back
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Nice and cozy.
The place is amazing, needing a makeover though. The room was big and comfortable. A family runs this place, it has some issues. Nothing serious, but annoying.
Stayed 2 nights in Aug 2020

8/10 Good

Enrico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona la struttura ed il servizio. Da segnalare l'ottimo ristorante. Il Sig. Carlo é sempre molto attento e professionale sia al ristorante che nel servizio colazione. Esperienza da ripetere.
Stayed 1 night in Dec 2019

10/10 Excellent

luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo albergo e ristorante
Ottimo Albergo, proprietari molto accoglienti e professionali. Ristorante adiacente all'albergo veramente eccezionale e a prezzi contenuti per una qualità eccellente dei cibi.
Stayed 2 nights in Apr 2023

10/10 Excellent

Simone

Stayed 1 night in Jan 2023

8/10 Good

Sauro

Stayed 1 night in Jan 2023

2/10 Terrible

FRANCO

Stayed 1 night in Jan 2023

6/10 Okay

Verified traveler

Liked: Room comfort
amplio pero muy desactualizado se ve viejo y un poco deteriorado
Stayed 1 night in Sep 2022

2/10 Terrible

Nathalie

Stayed 1 night in Sep 2022

8/10 Good

Valeria Francesca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto accogliente, struttura pulitissima seppur datata, camere molto grandi, pulizia impeccabile. Ambienti molto ampi. Comoda per i termalisti.
Stayed 1 night in Sep 2022

8/10 Good

Gabriele

Traveled with group
Liked: Cleanliness, staff & service
...
Stayed 1 night in Sep 2022

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

ROBERTO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo rapporto qualità prezzo e personale ottimo.
Locale molto confortevole e tranquillo. Il personale è eccellente e molto cordiale. La struttura non è modernissima ma in compenso il rapporto qualità prezzo è ottimo. Ci ritornerei ad occhi chiusi. Stavo in viaggio con la famiglia e mi serviva un hotel solo per farmi una doccia e dormire.
Stayed 1 night in Jun 2022

6/10 Okay

Enzo Carlo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gentilezza e disponibilità
I titolari sono stati gentilissimi e ci sono venuti incontro per un problema che abbiamo avuto con nostra figlia. Inoltre, il ristorante "La Sosta", oltre che comodissimo, è anche di un alto livello e non troppo dispendioso.
Stayed 6 nights in Jul 2022

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel prenotato per passare una serata alle vicine terme, ottima accoglienza, camera ampia e pulita e colazione ottima. Personale cordiale e disponibile, lo consiglio.
Stayed 1 night in Jul 2022

8/10 Good

MARIA CARLA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Fabrizio

Stayed 2 nights in May 2022

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasi di Tranquillita'
Stayed 1 night in Apr 2022

6/10 Okay

Franco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo soggiorno
ottima esperienza, posto incantevole e personale gentilissimo
Stayed 1 night in Feb 2022

8/10 Good

Samanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo soggiornato solo una notte ed é stato piacevole
Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
Buon servizio al cliente/struttura da ammodernare
Ottimo servizio al cliente svolto con molta cortesia. Struttura nel complesso da ammodernare, ma con rapporto qualità prezzo ancora accettabile.
Stayed 1 night in Jan 2022