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The Edgewater Resort & Spa

3.5 star property

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Photo gallery for The Edgewater Resort & Spa

Outdoor pool
Garden Superior Room | Garden view
Standard Room, Garden View | Terrace/patio
Lobby
Garden Superior Room | Garden view

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

Map
Avarua, Rarotonga
  • Black Rock
    ‪15 min walk‬
  • Rarotonga Golf Club
    ‪3 min drive‬
  • Aroa Beach
    ‪7 min drive‬
  • Rarotonga (RAR-Rarotonga Intl.)
    ‪7 min drive‬

Room options

View all photos for 3 Bedroom Garden Villa

3 Bedroom Garden Villa | In-room safe, blackout drapes, iron/ironing board, WiFi

3 Bedroom Garden Villa

  • Mountain view
  • 915 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Room, Beachfront

Room, Beachfront | In-room safe, blackout drapes, iron/ironing board, WiFi

Room, Beachfront

  • Ocean view
  • 339 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 1 Queen Bed and 2 Twin Beds

View all photos for Garden Superior Room

Garden Superior Room | In-room safe, blackout drapes, iron/ironing board, WiFi

Garden Superior Room

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Beachfront Villa

3 Bedroom Beachfront Villa | In-room safe, blackout drapes, iron/ironing board, WiFi

3 Bedroom Beachfront Villa

  • Lagoon view
  • 915 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View | In-room safe, blackout drapes, iron/ironing board, WiFi

Standard Room, Garden View

  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 1 Queen Bed and 2 Twin Beds

View all photos for Lagoon View Room

Lagoon View Room | In-room safe, blackout drapes, iron/ironing board, WiFi

Lagoon View Room

  • Lagoon view
  • 341 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 1 King Bed and 2 Twin Beds

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About this property

The Edgewater Resort & Spa

3.5-star resort in Arorangi
Catch some rays at the beach or spend the day relaxing at The Edgewater Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
The Edgewater Resort & Spa offers 280 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Rarotonga resort provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans.

Recreational amenities at the resort include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

The Edgewater Resort & Spa features a full-service spa and an outdoor tennis court. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with wireless Internet access (surcharge).

This 3.5-star property offers access to a business center and meeting rooms. This beach resort also offers a library, a terrace, and a complimentary children's club. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Edgewater Resort & Spa has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
The Brasserie - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
The Spaghetti House - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 45 for 23 hours)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 4-device limit
  • Available in some public areas: WiFi (NZD 45 for 23 hours)
  • WiFi in public areas has a 4-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • The Brasserie
  • The Spaghetti House

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor tennis court
  • Playground
  • Scooter/moped rentals
  • Snorkeling
  • Table tennis

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 28 buildings
  • 3 floors
  • Built in 1974
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 0-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 1 2024 to April 17 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: NZD 45 (for 23 hours, 4-device limit, rates may vary)
  • Fee for wireless internet in public areas: NZD 45 (for 23 hours, 4-device limit, rates may vary)
  • Airport shuttle fee: NZD 55 per person (roundtrip)
  • Airport shuttle fee per child: NZD 30 (roundtrip), (from 2 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Edgewater Rarotonga
Edgewater Resort Rarotonga
The Edgewater Resort Spa
The Edgewater Resort Spa
The Edgewater & Spa Rarotonga
The Edgewater Resort & Spa Resort
The Edgewater Resort & Spa Rarotonga
The Edgewater Resort & Spa Resort Rarotonga

The Edgewater Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 403 out of 1002 reviews
Rating 8 - Good. 366 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good family place to stay at. We've stayed here a few times and will continue to do so.
Stayed 2 nights in Jan 2025

8/10 Good

Geoffrey Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fruit and cereal breakfast
Stayed 8 nights in Dec 2024

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely staff and good location but facilities are a bit tired. Lots of other options making them now more competitive. Would stay again because of lovely staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Helen

Stayed 11 nights in Dec 2024

6/10 Okay

James

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Everything about the edgewater is basic and average. It feels like theyre putting more money into building more villas when they should be putting more money into customer experience and maintainence of the property. Pros: The staff were generally really friendly and welcoming Lots of daily activities available, free use of snorkelling gear and reef shoes. Although no kayak or paddle board hire as compared to other resorts we visited. The food and drinks at the restaurant was pretty good Cons: Our room was musty, the door was broken, shower pressure was non existence and felt grimy. There is no free wifi available, you have to pay for wifi. Breakfast was really disappointing. You have to pay for a hot breakfast. All that is on offer is cereal, yogurt, fruit, fruit juice and toast. The beach is quite choppy and rough compared to other parts of the island.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Dec 2024

8/10 Good

Ngatokorua

Traveled with partner
Overall, we enjoyed our stay at the Resort. Most of the amenities and activities at the Resort were available and accessible but parking seems to be a problem. Food was good but we waited nearly an hour and a half for our meal at Spaghetti House. Most of the staff were friendly and helpful. We liked where our room was. However, it appears that the the room needs modernizing or updating. The TV was not user friendly, and we had to phone for assistance twice. Just a note, on the second call, the staff member at reception was rude because he kept interrupting me while I was trying to explain the issue, poor customer service in my view. The cooling system on the air-conditioned unit stopped working after the 3rd day, which was frustrating because it was very hot and humid, and the fan can only so much. The disappointing thing about it was trying to get assistance to address it promptly. Our first call to reception led to a maintenance staff member attending to the issue. He claimed it was fixed but it wasn't. To be honest it appeared that he didn't know what he was doing and really didn't want to be there. We called reception a second time a couple day's later and was told they will send someone but no one turned up. The matter was finally addressed by a different person 2 days later after our third call but it was nearing our time to leave. So some positives and some negatives to work on.
Stayed 12 nights in Dec 2024

8/10 Good

Deane Trevor

Stayed 7 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most wonderful time at the Expedia. The location is glorious, the food is fantastic (and very reasonably priced), and the staff could not have been more friendly, generous, helpful and welcoming. I particularly appreciated the Edgewater's on-site activities adviser: Tamatoa. I visited him every day for recommendations and advice about things to do around the island, and his suggestions were spot on. He even rang around and made bookings for me. All in all, my week at the Edgewater was bliss. I'll definitely be going back.
Stayed 7 nights in Dec 2024

6/10 Okay

Kate

Disliked: Cleanliness, staff & service
Likes air con Liked the beach Liked tropical breakfast Dirty room with hair in the bathroom and in the other area Noisy if room is near the pool Loud music till late Private functions including weddings also noisy and held in common area Heaps of kids Slow check in Extra fees added for all card transactions No free Wifi
Stayed 3 nights in Dec 2024

10/10 Excellent

Jesame

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Kavindi Jayasri, North Ryde

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting rooms very unclean and towels are not been washed properly. Everything in the room is broken and management seems to be non existent or just does not care. Will be warning everyone to avoid this
Stayed 3 nights in Dec 2024

8/10 Good

trae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel could do with more patking areas as fill up fast.
Stayed 7 nights in Nov 2024

10/10 Excellent

Christoffel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice pool, Snorkeling in front of the resort, Spaghetti house restaurant
Stayed 7 nights in Dec 2024

6/10 Okay

Stephen

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
In Need of Updating
To be fair, this trip has reinforced we are not resort people. The service was impersonal and the crowd was very family oriented. The food was good and the room was fine. I think the main drawback was the dated age of the property and the worn condition of the furniture, towels, beach shoes etc.
Stayed 2 nights in Dec 2024

10/10 Excellent

Te Aniwaniwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved out time here, beautiful place, beautiful people, beautiful vibes
Stayed 3 nights in Dec 2024

10/10 Excellent

Leta

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved EVERYTHING about our stay at EWR, from the amazing electronic dealings with Lindsay and the reservation/front of house team to the AMAZING AMAZING staff throughout the resort, to the activities, dining experiences, our room, the scenic views and the overall atmosphere! We had the best holiday and a big credit to that is due to our experience and stay at EWR Meitaki Maata Lindsay and team xx
Stayed 7 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big resort on Western coast
Big resort with restaurant, bar, pool and other facilities. Gardens are scrupulously looked after. Staff are friendly, helpful and efficient. The pool was closed for a few days because guests (or parents of guests) cannot behave properly. The beach is a great plus.
Stayed 5 nights in Nov 2024

10/10 Excellent

Whatever

Stayed 3 nights in Nov 2024

8/10 Good

Onour

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Alofi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our 1 night here, could have done with another. Alcohol was very expensive Staff were lovely and allocated us to a quite room away from the pool area. I had left my dress in the cupboard it was retrieved with no problems Thank you Edgewater
Stayed 1 night in Dec 2024

6/10 Okay

Melissa

Liked: Staff & service
Stayed 8 nights in Nov 2024

10/10 Excellent

VIOLETTE

Stayed 6 nights in Nov 2024

8/10 Good

'Isikeli Ngalu

Business traveler
Liked: Cleanliness, staff & service, amenities
The door to the room I stayed in was hard to close unless I used the card again to lock it. Apart from that, things were fine
Stayed 1 night in Nov 2024