relexa hotel Ratingen City

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December 2024
January 2025

Photo gallery for relexa hotel Ratingen City

Spa
Breakfast, lunch and dinner served
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included

Explore the area

Map
Calor-Emag-Strasse 7, Ratingen, NW, 40878
  • Blue Lake
    18 min walk
  • PSD Bank Dome
    7 min drive
  • Duesseldorf Grafenberg Wildlife Park
    14 min drive
  • Ratingen (ZPJ)
    11 min walk

Room options

Superior Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Single Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

Similar properties

About this property

relexa hotel Ratingen City

Ratingen hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Self parking is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Relexa hotel Ratingen City offers 134 accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions come with satellite channels.

Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Relexa hotel Ratingen City features a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 3132 square feet (291 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Relexa hotel Ratingen City is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Restaurant Boulevard - This restaurant serves breakfast, lunch, and dinner.
Bar Brasserie - This bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Brasserie
  • Restaurant Boulevard

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,132 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 26.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 17.00 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Relexa Hotel Ratingen City
Relexa Ratingen City
Relexa Hotel
Relexa Hotel Ratingen
Relexa Ratingen City Ratingen
relexa hotel Ratingen City Hotel
relexa hotel Ratingen City Ratingen
relexa hotel Ratingen City Hotel Ratingen

relexa hotel Ratingen City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 287 reviews" "
Rating 8 - Good. 147 out of 287 reviews" "
Rating 6 - Okay. 55 out of 287 reviews" "
Rating 4 - Poor. 17 out of 287 reviews" "
Rating 2 - Terrible. 5 out of 287 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Clean and simple but dated. Got wrong bed
A little dated hotel/rooms. A tiny television with no functionality such as apple play or google casting. I booked a double bed but got a room with 2 single beds side by side which dosnt really work as a double bed because of the gap in the middle. Overalll quiet and clean.
Stayed 1 night in Nov 2023

6/10 Okay

Avinash

Business traveler
Disliked: Staff & service
Not so good stay at Relaxa city
I have stayed earlier at Relaxa City and it was comfortable stay , but this time it wasnt good. the bedside lights were not working , i kept asking the reception , they use to write it down but no action was taken, Bath towels were there on the first night , they were not replaced. Again requested but action was taken.
Stayed 3 nights in Sep 2023

8/10 Good

Koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out door meals
The hotel is conveniently located near the town center and is within walking distance. The only setback is that there are no food or room services as the kitchen is under-staff. Superior breakfast is available.
Stayed 4 nights in Dec 2022

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money and great location
Stayed 1 night in Oct 2022

6/10 Okay

Lizandro

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room did not have a woeking AC ,many rooms at the 4th floor did not have it working properly.The service people were a mix of experiences,there were great people and not so helpful. I booked it because of the fact I wanted to use sauna and the gym,which was advertise! Upon arrival i was told that due to COVID was closed.I did not get any credit for it.
Stayed 10 nights in Jun 2022

8/10 Good

scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relexa Ratingen
Clean , hotel . typical corporate
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Tarby, Hull

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I arrived in the evening and wanted to have something to eat and drink and do some work. All catering facilities were closed, bar, restaurant, room service, so I had to find a restaurant to go to (away from the hotel) before being able to get on with my work. For a supposed 4* hotel, not a good aspect. Although I must say that I have used this hotel many times and not experienced this issue before.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was within budget and a short walk from the office.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service - all staff are extremely friendly and helpful.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Liked the fact it was close to shops restaurants and cafes.
Stayed 4 nights in Apr 2019

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Hotel is in a good location for business and also the main town. clean and tidy rooms, nice bar area downstairs
Stayed 2 nights in Nov 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in beautiful Ratingen
My wife and I stayed here for 2 nights while attending a wedding in Ratingen. The hotel was very welcoming upon arrival. A taxi from the international airport was 31 euros and takes around 10 minutes. The hotel is well situated being only 10 minutes walk into the Ratingen downtown area and has several bars/hotels within walking distance. I highly recommend the Ratinger Brahaus for dinner/drinks which is a 2 minute walk from the hotel. We were very fortunate to be there on the weekend and got to visit the local market, which was wonderful experience. The room was adequate for our needs, the bed being the usual 2 single beds pushed together as you expect to see in the area. Wifi was very good.
Stayed 2 nights in Oct 2018

8/10 Good

Bjarki

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Dermot, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
I've stayed in this hotel a few times - modern, clean and well run. Ideal for the business traveller, although there is a spa for the more casual guest. Close to Dusseldorf on the S-Bahn so a good option when travelling to Dusseldorf on business.
Stayed 3 nights in Mar 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one night stay over
I stayed here overnight as it was an equal distance between some clients in the area. After an early flight and a busy day of meetings I found this hotel to be perfect for my needs. No hassle, clean and I slept well!
Stayed 1 night in Mar 2018

10/10 Excellent

Louise Fjord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice accommodation, good service and nice restaurant. Can be recommended!
Stayed 2 nights in Feb 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in a good area close to the central city with a Aldi's nearby. The upgraded rooms are basically the same as the regular rooms, just in better condition. Some ontreet parking is available but the parking garage at 8 euro a day is a good choice. Breakfast is available in the hotel but 17 euro is rather expensive. A 10 minute walk to Kamps gets you a coffee and a brotchen for under 6 euros.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, we used it for business and had an excellent stay
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Average - nothing special; the shower was either hot or cold and not flowing right. The sink was clogged.

4/10 Poor

Ricardo, London

Disliked: Property conditions & facilities
just OK
you can tell it's an old building and would benefit with some improvements.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Average hotel
I stayed 2 nights at the hotel in April 2016. I was attending a trade fair in Dusseldorf and booked this hotel as it was close to the station for a short train journey into Dusseldorf (all hotels in Dusseldorf seemed to be fully booked or very expensive due to the trade fair). The hotel is just a 5 minute walk from the train station; the journey into the main station in Dusseldorf takes 16 minutes (about 3 trains per hour). The hotel has a pleasant foyer and the reception staff were very helpful and spoke good English. I had a meal one night in the restaurant which was very nice, and breakfast one morning which was a reasonable quality standard hotel buffet breakfast. My room was a good size and quiet. It was on the 3rd floor alongside the road, but there was no traffic noise during the night. The room was very warm and I had to open the window at night - not a problem as there was little noise. The bed was very comfortable. The décor was very plain and the carpet was very worn. There was an unpleasant smell coming from the bathroom when I arrived. This smell seemed to disappear later; I don't know if I just got used to it or it cleared because I opened the bedroom window. There was a small flat screen TV; the only English channel seemed to be BBC World.