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Sure Hotel by Best Western Ratingen

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January 2025

Photo gallery for Sure Hotel by Best Western Ratingen

Exterior
Reception
Premium bedding, minibar, in-room safe, laptop workspace
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Angerstraße 20, Ratingen, NW, 40878
  • Blue Lake
    17 min walk
  • Dusseldorfer Golfclub
    6 min drive
  • PSD Bank Dome
    7 min drive
  • Ratingen (ZPJ)
    5 min walk

Room options

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, laptop workspace

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Premium bedding, minibar, in-room safe, laptop workspace

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

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About this property

Sure Hotel by Best Western Ratingen

Ratingen hotel with free in-room WiFi
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in, free newspapers, and a front-desk safe.
Sure Hotel by Best Western Ratingen offers 27 accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Sure Hotel by Best Western Ratingen features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access. This Ratingen hotel also offers express check-in, a front-desk safe, and an elevator.

Sure Hotel by Best Western Ratingen is a smoke-free property.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 81-cm TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Sure Hotel Best Western Ratingen
Sure Best Western Ratingen
das Kleine Stadthotel Ratingen
Kleines Stadthotel Ratingen
Sure By Best Ratingen Ratingen
Sure Hotel by Best Western Ratingen Hotel
Sure Hotel by Best Western Ratingen Ratingen
Sure Hotel by Best Western Ratingen Hotel Ratingen

Sure Hotel by Best Western Ratingen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 123 reviews" "
Rating 8 - Good. 56 out of 123 reviews" "
Rating 6 - Okay. 7 out of 123 reviews" "
Rating 4 - Poor. 6 out of 123 reviews" "
Rating 2 - Terrible. 2 out of 123 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Austin

Stayed 5 nights in Nov 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This is an old worn out hotel. The floors are dirty and carpet in the rooms are disgusting The hallways have a strange and unpleasant smell. 2 of the 4 mornings I didn't have hot water. Good news, the bed was comfortable and the location is great.
Stayed 1 night in Nov 2023

6/10 Okay

Lola

Stayed 3 nights in Oct 2023

8/10 Good

MARIA JOAO

Stayed 1 night in Aug 2023

8/10 Good

Sylvia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matched description
Very clean. All necessary amenities were given. The room was small though
Stayed 1 night in Jan 2023

8/10 Good

colin

10/10 Excellent

Verified traveler

No complaints
Stayed 5 nights in Nov 2022

4/10 Poor

CHEE KHEONG

Traveled with partner
Disliked: Staff & service
It does not provide WIFI as promised because WIFI license has expired and pose serious security problem. Arrived on Friday afternoon around 4 pm, the office is closed and no check in service. Intercom is not working. Finally get a fellow traveler to call by phone to resolve the issue.
Stayed 3 nights in Oct 2022

4/10 Poor

Martin

Stayed 1 night in Sep 2022

8/10 Good

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Alexandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new renovations -
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, clean, quiet, easy
Nice clean quiet place. We arrived after hours and they had an automated system to get us the keys. Located a block away from the bus stop to go directly to the airport.
Stayed 1 night in Feb 2020

2/10 Terrible

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Don't book here.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, room was big and clean. All staff were very helpful.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value with easy access to transport
Great location for Ratingen centre and for access to the public transport system. Turn left out of the hotel and at the end of the street is the bus stop. Number 760 goes directly to the airport. I highly recommend the Moovit app which will help you get anywhere in the city in real time. Hotel room was comfortable, clean and very quiet with a good powerful shower. Breakfast buffet was okay but not really worth 10 each. There’s an excellent coffee shop / bakery by the bus stop.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Excellent little hotel, good value.
Stayed 1 night in Aug 2019

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Hotel seemed clean and reception polite and helpful. We arrived late and as I hadn't realised it would be so late I hadn't advised beforehand. The phone number on my paperwork didn't connect but after a quick re check on my phone we found a number and they quickly talked me through accessing via their secure key box on the front door.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a cozy stay in a cozy hotel. Although it is a bit far from Düsseldorf, the town Ratingen is beautiful and calmed.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Aristotelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little town hotel
All was good!
Stayed 3 nights in Apr 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring break
Good visit. Limited parking at the hotel.
Stayed 2 nights in Mar 2019