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Holiday Inn Express Hotel & Suites Raton by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Raton by IHG

Property amenity
Property entrance
Reception
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
$133
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
101 Card St, Raton, NM, 87740
  • Sugarite Canyon State Park
  • Shuler Theater
    ‪5 min drive‬
  • Raton Country Club and Golf Course
    ‪6 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Accessible Tub, Pet Friendly)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobil, Accessible Tub, Pet Friendly)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room (Specialty)

  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Hotel & Suites Raton by IHG

Raton hotel with free breakfast
Along with a fitness center, this hotel has a snack bar/deli and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Raton by IHG offers 80 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Raton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a picnic area, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Raton by IHG has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 5:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges USD 10.00 for credit card payments
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 10.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Raton
Holiday Inn Express Raton

Holiday Inn Express Hotel & Suites Raton by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Debbie

We got locked into the back patio of the hotel. The 6 foot fence had a padlock on it and the door to get in hotel did not have a key pad and the door was locked. We tried to call the front desk the phone did not work found out later the phone line was knocked out from a storm the week prior. We called corporate they could not reach hotel so advised to call 911, police could not reach hotel so police came to hotel to let us back in. A real safety issue. Corporate said they would make it right but did not follow up to I had to call, they offered points, not even enough for one night anywhere.
Stayed 2 nights in May 2025

10/10 Excellent

Sherrianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and bed was very comfortable!!
Stayed 1 night in May 2025

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service
Location off the freeway required several turns to get to the property, even though you could see it from the freeway.
Stayed 1 night in May 2025

6/10 Okay

James

Traveled with family
Liked: Staff & service
This is just an older hotel , but overall it was a fine place to stay.
Stayed 1 night in May 2025

8/10 Good

Shana

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only negative about this hotel is that the downstair rooms can obviously hear everything the upstairs does. even walking the downstairs under us was beating on the ceiling saying we was loud and we was only walking in the room. the staff came and asked us to stop jumping and no one was jumping at all. not sure if it was just us and our downstairs "neighbor" was extra sensitive to sound or what, but the staff was so super friendly! no complaints from us at all! we would stay here again for sure.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop for our family on the way to Colorado from Texas. Felt safe and slept well.
Stayed 1 night in May 2025

6/10 Okay

Thomas

Liked: Property conditions & facilities
The only way I could do that was if you wanted me too I could come and pick it out e way you can get it
Stayed 1 night in May 2025

2/10 Terrible

debra

Stayed 1 night in May 2025

4/10 Poor

Verified traveler

It is outdated, receptionist was wonderful but I have bitten by bedbugs
Stayed 1 night in May 2025

8/10 Good

Don

Stayed 1 night in May 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Hipolito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. A comfortable bed, hot breakfast, and nice staff made iur stay pleasant. I recommend! We liked it so well, we booked 3 nights at another Holiday Inn Express Hotel and Suites at our destination!
Stayed 1 night in May 2025

6/10 Okay

Tammy

Traveled with partner
Liked: Staff & service, amenities
This hotel does not live up to Holiday Inn standards that I expected. The bathroom is in serious need of an update. It also needs a new shower curtain and the tub didn’t drain properly. The bedroom was somewhat updated. Looked recently painted and the bed was very comfortable for me. It was firm but not hard. The carpet needs to be seriously cleaned or better yet replaced. Breakfast was typical Holiday Inn breakfast with hot & cold options.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely lady at check in recommended perfect restaurant for us tired travelers.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas, Carrollton

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You walked in and you were honored with respect and they truly wanted you to enjoy your stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Trey

Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Stayed 1 night in Apr 2025

6/10 Okay

Laura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Stayed 1 night in Apr 2025

8/10 Good

Teresa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the property! It was important to us to have a pet friendly, comfortable stay. Breakfast is excellent for this class of stay and staff are friendly. But the location on the outskirts of town is pretty dismal. Nothing within safe walking distance, no grocery, restaurants or drugstores.
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! I explained we walked into carlsbad caverns and our muscles were sore. She gave is a room, first floor, right next to the exit. Perfect!
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025