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Novotel Rayong Star Convention Centre

4.0 star property

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Photo gallery for Novotel Rayong Star Convention Centre

Building design
Reception
In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Breakfast available
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
109 Sukhumvit Road Thapradu Muang Rayong, Rayong, Rayong, 21000
  • Star Night Bazaar
    ‪15 min walk‬
  • Hat Laem Charoen
    ‪14 min drive‬
  • Saeng Chan Beach
    ‪14 min drive‬
  • Utapao (UTP-Utapao Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Room, Lounge Access, 1 king bed with Bath tub

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, Lounge Access, 1 king bed with Bath tub

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room Twin Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, Multiple Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed and Sofa

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed and Sofa

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Novotel Rayong Star Convention Centre

4-star Rayong hotel, connected to the convention center in Tha Pradu
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Novotel Rayong Star Convention Centre offers 234 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 6986 square feet (649 square meters) include conference space. This family-friendly hotel also offers an outdoor pool, a children's club, and coffee/tea in a common area. Complimentary covered self parking is available on site. A total renovation of this property was completed in May 2023.

Novotel Rayong Star Convention Centre has designated areas for smoking.

A complimentary manager's reception is offered each day.
Novotel Rayong Star Convention Centre has a restaurant on site.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 588.50 for adults and THB 294.25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's club
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6,986 square feet of conference space
  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2023
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 588.5 for adults and THB 294.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Rayong Star Convention
Novotel Rayong Star City Centre
Novotel Rayong Star Convention Centre Hotel
Novotel Rayong Star Convention Centre Rayong
Novotel Rayong Star Convention Centre Hotel Rayong

Novotel Rayong Star Convention Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

6/10 Okay

Dennis

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was ok but had a few problems like the water heater was either too hot or cold, or would be fine for 1 min and then get too hot or cold. Aircon was the same either too hot or cold. They also liked putting the new towels on top of the dirty luggages… why???
Stayed 5 nights in Jul 2024

10/10 Excellent

yariv, neve yarak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, highly recommend it, the bed was excellent and the room is modern and pleasant
Stayed 1 night in Jul 2024

4/10 Poor

Balazs

Business traveler
Disliked: Cleanliness, amenities
The room was ok, but nothing special and the cleanliness was more poor than good. The bed had some brown stains on it. One day we got towels which were so dirty that it makes you feel sick (in nice words). After complaining at the reception they exchanged them including the bed sheets and offered 2 hours free drinking at the bar, which we declined because we do not drink alcohol. Staff is friendly but customer service is poor.
Stayed 7 nights in Jun 2024

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Novotel in Rayong
Great new hotel with fantastic service
Stayed 1 night in May 2024

10/10 Excellent

Nattakorn

Stayed 2 nights in Aug 2023

8/10 Good

Jaeyun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Muhammad Firdaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Choon Chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppen
Finns inget att klaga på. Allt är nytt och fräscht, sköna sängar. Frukostbuffén helt fantastisk. Poolområdet mysigt och rent. Bor definitivt här igen.
Stayed 1 night in Jan 2024

8/10 Good

Rawewan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมเปิดใหม่ ห้องพักกว้าง สะดวกสบาย เตียงสบาย อยู่ใกล้แหล่งช้อปปิ้ง
Stayed 1 night in Jul 2023