Upon arrival, the check in staff was very unwelcoming and not customer friendly.
The room was nice, clean, the room cleaning staff were good during our 3 nights stay, we had a room at the back thankfully not near the dining area.
Breakfast was the worst experience, the staff were very unwelcoming, it feels like they do not want to be there. We give the breakfast coupon and we get a pre-made American style breakfast which consisted of a cold fried egg, sausages and a slice of tomato. There were bread to make toast, butter & jam. Buffet section had a fried rice and a rice porridge, the containers that kept the food hot was not ever lit/the candle was not replaced so everyday it was luke-warm rice soup. The breakfast area with a view of the beach was swamped with Chinese day trippers, there were always at least 20-30 people. They stand around the breakfast area and spray sun cream around the food. The eating areas would be peaceful and enjoyable as the view is great, however, you don't get to enjoy the space amongst the day trippers and therefore you end up not seeing very much.
The location is great, you can walk from the pier, no doubt the beach is very pretty, however, the free sun chairs for hotel guests is half taken by the massage people constantly hassling you, or the day trip people taking the space. Also, the chairs were available for non guests at a price, which meant that on our first day there were no chairs available for us!