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SureStay Plus by Best Western Reading North

3.5 star property

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Photo gallery for SureStay Plus by Best Western Reading North

Lobby
Lobby
Fitness facility
Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, in-room safe, desk, laptop workspace
Business center

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$85
includes taxes & fees
Mar 31 - Apr 1

Explore the area

View in a map
2200 Stacy Dr. 5th St. Hwy., Reading, PA, 19605
  • Place, Hiester Lanes
    ‪8 min walk‬
  • Place, FirstEnergy Stadium
    ‪16 min walk‬
  • Place, Albright College
    ‪16 min walk‬
  • Airport, Reading, PA (RDG-Reading Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus by Best Western Reading North

3.5-star Reading hotel with free weekday breakfast
A 24-hour fitness center, a conference center, and conference space are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a TV in a common area are onsite.
SureStay Plus by Best Western Reading North offers 60 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Reading hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of meeting rooms and coworking spaces. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 646 square feet (60 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in December 2022.

SureStay Plus by Best Western Reading North has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • 24-hour gym
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center (646 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Comfort Inn Hotel Reading
Comfort Inn Reading
Comfort Inn Reading Hotel
Comfort Inn Reading
Surestay Plus By Best Reading
SureStay Plus by Best Western Reading North Hotel
SureStay Plus by Best Western Reading North Reading
SureStay Plus by Best Western Reading North Hotel Reading

SureStay Plus by Best Western Reading North Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 502 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacob

Stayed 1 night in Dec 2025

8/10 Good

Gabriel

To me and conform night may feel happy is my second time I be there soon again
Stayed 1 night in Dec 2025

2/10 Terrible

Amelia

Stayed 1 night in Dec 2025

4/10 Poor

David

Traveled with partner
Liked: Cleanliness
The room had no heat. The PTAC unit was old and when the maintenance guy arrived he stated that the unit was already known to have a heat issue. Not sure why the room would even be available in this condition. Front desk was cold and condescending. I had to call back after moving to a new room only to find issues with TV not working. Again more of the same poor attitude from front desk staff. Same at check out in the morning. It was like I wasn’t even there. I had to speak before acknowledging I was at the counter. Whatever these people were doing must have been way more important than concern about my stay and whatnot. Won’t be staying at that location and will find a different option when in that area in the future
Stayed 1 night in Dec 2025

10/10 Excellent

Rafael, NEWARK

Stayed 1 night in Nov 2025

6/10 Okay

David

Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Stayed 1 night in Dec 2025

10/10 Excellent

Orlando

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Attentive, welcoming, courteos staff. Very large room, comfortable bed and shower. Will stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jacob

Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect, breakfast was good, staff was nice definitely would book again!
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Nice place with a good price
Stayed 1 night in Nov 2025

2/10 Terrible

FRANK, brooklyn

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room directly across the hall seemed to be hosting a party and was extremely noisy. The room directly adjacent to me was also noisy and the bed frame was pounding on the wall to my room. When asked to be moved, I was told that I’d have to check out and book another room. I mentioned to the front desk person that I shouldn’t be held responsible for the noise levels in the hotel. I asked if there was anyone monitoring the hotel grounds and the front desk person responded that he was monitoring but was extremely busy, and unable to move from the front desk. After much conversation, my room was moved and I was placed in a room that did not have a functioning lock. The only key card that would open the room was the one the employee held. He tried different key cards to no avail. I asked to be moved to a room with a working door lock and was told I’d have to check out and rebook. Location also has no working vending machines.I requested a refund and was told no. The manager stated that she had provided rewards points. I mentioned that I’m not interested in rewards points as I no longer wish to stay at their location. The conversation went on and got nowhere. She also stated “you’re not saying anything that’s going to change my mind about a refund”. I followed up by filing a complaint with Best Western Corporate. This was a horrible experience. In my opinion the person managing the front desk, alone and over night, was not properly trained to do so. Clearly a management issue.
Stayed 1 night in Nov 2025

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I could not get WiFi on my laptop. I was able to on the phone. Also, and this is not the hotels fault, there were no trolleys available for luggage and I couldn't find any. I have a bad ankle so having one to check out would have been helpful. Supposedly people will keep the in their rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

jackeline

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien y siempre está limpio
Stayed 1 night in Nov 2025

10/10 Excellent

Jacob

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, and the rooms were clean
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean bathroom, sheets, plenty of clean towels. Though some guy was smoking behind the counter is morning. Weird.
Stayed 1 night in Nov 2025

8/10 Good

Mackenzie

Stayed 2 nights in Nov 2025

2/10 Terrible

Rory

Worse front desk staff ever
Stayed 4 nights in Nov 2025

10/10 Excellent

Ruben, ELCAJON

Stayed 1 night in Nov 2025

10/10 Excellent

Shantal

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Sharon

Stayed 1 night in Nov 2025

10/10 Excellent

Aively

Stayed 1 night in Nov 2025

10/10 Excellent

Cherie

Stayed 1 night in Nov 2025