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Malmaison Reading

4.0 star property

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Photo gallery for Malmaison Reading

Breakfast, lunch, dinner served; British cuisine
Bar (on property)
Front of property
Junior Suite | 1 bedroom, in-room safe, desk, iron/ironing board
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Air conditioning
  • Bar
  • 24/7 front desk
$104
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
18-20 Station Road, Reading, England, RG1 1JX
  • Place, Oracle
    ‪3 min walk‬
  • Place, Reading Museum and Town Hall
    ‪3 min walk‬
  • Place, Hexagon
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(29 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Room

Club Deluxe Room | 1 bedroom, in-room safe, desk, iron/ironing board

Club Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Double Room

Club Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Club Double Room

9.2 out of 10
Wonderful
(13 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Malmaison Reading

4-star hotel in Reading City Centre
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Malmaison Reading offers 75 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Reading hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 624 square feet (58 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Malmaison Reading is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.
Mal Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 20 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 624 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 20 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Malmaison Hotel Reading
Malmaison Reading
Reading Malmaison
Malmaison Reading Hotel Reading
Reading Malmaison Hotel
Malmaison Reading Hotel
Malmaison Reading Hotel
Malmaison Reading Reading
Malmaison Reading Hotel Reading

Malmaison Reading Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1004 reviews
Rating 8 - Good. 283 out of 1004 reviews
Rating 6 - Okay. 86 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Stu

Stayed 1 night in Jun 2025

10/10 Excellent

Sandra, Ft Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Location near Rail Station is perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Stu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay will be back again

Great stay we came back here because of how good the place is and location. Perfect to get about the city
Stayed 1 night in Aug 2025

10/10 Excellent

darren

Stayed 1 night in Aug 2025

10/10 Excellent

Ciaran

Stayed 1 night in Jul 2025

8/10 Good

Onanefe

Stayed 2 nights in Aug 2025

2/10 Terrible

Robyn

Disliked: Cleanliness, staff & service, amenities
Air conditioning in the room did not function. It was much warmer in the room than in other parts of the hotel. Bathroom was disgusting, lots of moldy water damage. The shower was not accessible at all, with a very high step into the bath and no safety railings or anything to hold. Essentially you had to climb over the toilet to get in. Room was very noisy, and the common areas of the hotel were taken up with a function. Dining was not available and room service had only limited availability even though it was advertised as 24 hours. Room service menu had limited items as well, many things were not available. Location is good for the station, that's about all the positives I have.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Shuma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here for one night with my partner. She checked in before me, however, they charged her £103 at check in which she later messaged me about, however, I had already paid for the room. When she went to query this they refunded her, however were unapologetic. When I arrived I requested to understand what had happened to be told by a staff member it is not her fault and it was dealt with by another employee, again no apology. Room itself wasn’t the best, cracks and dirt in the bathroom. I would expect better from a Malmaison. Very disappointed with our stay. You would expect hospitality from a hotel, however, they failed to deliver, would absolutely not stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated close to train station. Staff was very friendly and helpful. Room was nice size and well equiped. Would return again.
Stayed 2 nights in Jul 2025

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
Bed mattress ok but pillows are awful, no structure or support
Stayed 3 nights in Jul 2025

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was my 4th or 5th stay and while the service is excellent the hotel is showing either its age or neglect. Furniture in my room was worn, the bed was lumpy and the lighting way too muted. Think my next visit to Reading might require a new venue. All of that said the reception staff and the housekeeping staff were excellent/
Stayed 11 nights in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite friendly staff, free upgrade, and good continental and cooked breakfast in the restaurant. Very nice stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing. Friendly staff, convenient location, amazing amentities. 100% would recommend.
Stayed 3 nights in Jul 2025

2/10 Terrible

Andrew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy part of town. First room was filthy. Had to get another
Stayed 1 night in May 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed, modern hotel with poilite staff and an amazing breakfast - also perfectly located opposite the train station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Stayed 1 night in Jul 2025

8/10 Good

Joel

Stayed 1 night in Jul 2025

2/10 Terrible

Alexander

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Dangerous Hot Taps

The room was hot with no natural ventilation, and the aircon was not working. Hot water taps are dangerous as labelled and the wrong way around. Cold tap scalding your hand. Complained to the hotel at the time and emailed Hotels.com No follow-up from either.
Stayed 1 night in Jul 2025

8/10 Good

Dias

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Karmella at the reception has been brilliant- she went above and beyond to help. She is polite and friendly. Five *. The other manager was great and helpful throughout the stay. Stayed one night on 17th July 2025 - room no 210.
Stayed 1 night in Jul 2025

4/10 Poor

Pali

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025