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Sure Hotel by Best Western Reading

3.0 star property

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Photo gallery for Sure Hotel by Best Western Reading

Front of property
Bar (on property)
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Staircase

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
39 Christchurch Road, Reading, England, RG2 7AN
  • University of Reading
    ‪7 min walk‬
  • Museum of English Rural Life
    ‪11 min walk‬
  • Royal Berkshire Hospital
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker, electric kettle

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

easyHotel Reading

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
3.8 out of 5, Good, (770)
The price is $58
per night
$69 total
includes taxes & fees
Mar 3 - Mar 4
easyHotel Reading

About this property

Sure Hotel by Best Western Reading

3-star Reading hotel walkable to University of Reading
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Sure Hotel by Best Western Reading offers 95 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Reading hotel also offers a fitness center, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Sure Hotel by Best Western Reading is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Sure Hotel by Best Western Reading has a restaurant serving breakfast only.

Languages

Czech, English, German, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 11.95 to 11.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 241 out of 1006 reviews
Rating 8 - Good. 387 out of 1006 reviews
Rating 6 - Okay. 204 out of 1006 reviews
Rating 4 - Poor. 114 out of 1006 reviews
Rating 2 - Terrible. 60 out of 1006 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Sameira

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

steph

Liked: Cleanliness
A fine budget hotel but lacks energy.
This is a budget hotel and is a good example of that. The small room was fine for the price. The double bed was very comfortable and we got a good nights sleep. The breakfast was really good. So for the price you pay it is what is expected. Unfortunately, there is one downside, the staff need to be more welcoming. Over the two nights we stayed not once did anyone show any enthusiasm or welcome us with a good morning and a smile. When we arrived back after a day out, no one smiled and asked if we had a good day. On check out we weren’t asked if we had enjoyed our stay. When we arrived for breakfast the first morning, I thought the man serving us was a maintenance worker. No uniform, he wore jeans, trainers and a fleece. When you arrive for breakfast you were not taken to a table, you were not explained how breakfast worked and again no enthusiasm. It is a shame as these are basic things that could be so easily rectified.
Stayed 2 nights in Nov 2024

8/10 Good

Zia Uddin

Liked: Cleanliness, staff & service, property conditions & facilities
There was no one to help carrying luggage. Welcome desk officer was good. Lift condition is horrible. Complimentary breakfast was not included. It must be included.
Stayed 1 night in Nov 2024

10/10 Excellent

D

Stayed 1 night in Nov 2024

6/10 Okay

Clinton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Small room. Cosy some would say. Own private bathroom, tv. Microwave, fridge. Everything you need. (All in one small space though) Very quiet always a plus. Didn't eat here, I was away before breakfast 7am. Smallest gym in the world, no weights. Only one machine to work out on. Glad no-one else was in the gym as I only booked for the gym.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
No frills
Basic, no frills. Rooms very dated, especially bathroom. Breakfast not great. Excellent location for university though not worth the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Huma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Nov 2024

10/10 Excellent

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Amanda

Business traveler
Disliked: Cleanliness
Not great
Hotel feels very dated. I stayed in the small building at the rear of the hotel. The entrance to this building was grubby. Room had microwave and small sink and feidge which was great as restaurant options were very limited. Breakfast was good and nicely cooked. Not great but not terrible
Stayed 1 night in Oct 2024

4/10 Poor

ANDREW

Business traveler
Disliked: Amenities, property conditions & facilities
Room was very dated, with drab decor, and in a building remote from the main reception/hotel. Would look for alternative accommodation next time.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice stay
Lovely lady booked us in. Very helpful with directions into town. Was upgraded free of charge and had a fridge , microwave and kettle with tea& coffee included. Ample parking. There was even an ice machine near main reception, help yourselves.
Stayed 1 night in Oct 2024

8/10 Good

malcolm

Liked: Cleanliness, staff & service
The staff of the hotel were very friendly and helpful. The dining breakfast staff was excellent. The hotel looks and feels very '70s, and really needs to be updated.
Stayed 3 nights in Aug 2024

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 2 nights in Oct 2024

4/10 Poor

Kenton

Business traveler
Disliked: Property conditions & facilities, room comfort
Hmmm
No decaf tea or coffee Spoon hidden No hot water in sink Sink plug wouldn’t stay closed Kettle did not automatically shut off Bathroom head room minimal
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice now and both times an excellent stay and staff amazing! Rooms are lovely clean and very well equipped. Food and bar area great too will always stay here when in the area
Stayed 3 nights in Sep 2024

2/10 Terrible

Richard

Stayed 1 night in Sep 2024

2/10 Terrible

Herdev

Business traveler
Disliked: Cleanliness, property conditions & facilities
The bedroom smelt of food because of the bathroom vents. Bedroom was small and paint was pealing off the walls in the bedroom and bathroom. Bathroom tiles where also damaged. Carpet had were ripped. I asked reception staff if i could change room because of the condition i was advise that the Hotel was full. when i had breakfast i was advised it was a quite day. Breakfast the sussage and hash browns were burn. worst hotel i have ever stayed in never again.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a overnight stay with work
Stayed 1 night in Sep 2024

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

6/10 Okay

Valeria

Traveled with partner
Liked: Cleanliness, staff & service
I booked the studio with this property. The cleanliness was everything alright and staff was super kind with us. The only thing is that in that studio was BOILING HOT and really really humid even if was not raining outside and was not that hot. The property has put a little fun for the guests, but still, it was impossible to sleep with a fun on all night. The kitchenware was really limited and they were a little bit dirty so I didn't want to prepare something to eat there. Overall, it's not a bad place!
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Aug 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service
Excellent staff
The staff were very helpful and efficient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024