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Sure Hotel by Best Western Reading

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sure Hotel by Best Western Reading

Front of property
Reception
Staircase
In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
39 Christchurch Road, Reading, England, RG2 7AN
  • University of Reading
    7 min walk
  • Museum of English Rural Life
    11 min walk
  • Royal Berkshire Hospital
    14 min walk
  • London (LHR-Heathrow)
    44 min drive

Room options

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker, electric kettle

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

easyHotel Reading

Pet friendly
Free WiFi
Air conditioning
Parking available
3.8 out of 5, Good, (759)
The price is $47
per night
$57 total
includes taxes & fees
Jan 6 - Jan 7
easyHotel Reading

About this property

Sure Hotel by Best Western Reading

3-star Reading hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Sure Hotel by Best Western Reading offers 95 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Reading hotel also offers a fitness center, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Sure Hotel by Best Western Reading is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Sure Hotel by Best Western Reading has a restaurant serving breakfast only.

Languages

Czech, English, German, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 11.95 to 11.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 235 out of 1003 reviews" "
Rating 8 - Good. 385 out of 1003 reviews" "
Rating 6 - Okay. 208 out of 1003 reviews" "
Rating 4 - Poor. 114 out of 1003 reviews" "
Rating 2 - Terrible. 61 out of 1003 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a overnight stay with work
Stayed 1 night in Sep 2024

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

6/10 Okay

Valeria

Traveled with partner
Liked: Cleanliness, staff & service
I booked the studio with this property. The cleanliness was everything alright and staff was super kind with us. The only thing is that in that studio was BOILING HOT and really really humid even if was not raining outside and was not that hot. The property has put a little fun for the guests, but still, it was impossible to sleep with a fun on all night. The kitchenware was really limited and they were a little bit dirty so I didn't want to prepare something to eat there. Overall, it's not a bad place!
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Aug 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service
Excellent staff
The staff were very helpful and efficient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quite location clean and very nice room
Stayed 3 nights in Aug 2024

4/10 Poor

Julie

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is split into 4 buildings, we were in one with what seemed to be studios (microwave and fridge). The room was fine, but quite tired. The bathroom was run down and the shower needed fixing (raw edges of tiles, missing sealant). There were not enough charging points in the room and the furniture was old. Felt like a student dorm room. The main hotel lounge area was also run down with no plug sockets and peeling wallpaper. On arrival we were asked if the booking was in a different name (no I only have one name), then told we’d cancelled the booking (we hadn’t) and then finally told we did have a booking. It was basically chaos and we were told ‘not to look so worried’. The shuttle they arranged to and from the festival was helpful though.
Stayed 2 nights in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel slight issues with internet, but i think that wss more to do with the amount of people connectin to it as hotel was pretty full. Doors are thin so heard people coming back late, but really tht was minor. No air con in executive room. However i am looking forward to staying again.
Stayed 1 night in Aug 2024

2/10 Terrible

Denise

Traveled with group
Someone came into our room in the middle of the night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, staff & service
The room wa spacious and clean , the only issue was the room was very warm , although there was a fan on the wall it didn't really help. We were only staying the one night so we didn't mention this t the hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Sebastian

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Breakfast was terrible. Rooms, floors and overall hotel was dirty and almost falling apart. Dont be fooled by the nice facade. Rooms are small and dark. Blinds and Windows didn't work properly. Continental Breakfast is on a first come first served basis. Everything is plastic packed stuff and coffee is not prepared fresh. Staff is nice but rarely present. Cooked breakfast isn't worth it.
Stayed 2 nights in Aug 2024

8/10 Good

tamara, Tacoma

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional
Stayed 5 nights in Jul 2024

8/10 Good

tamara, Tacoma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely responsive and gracious. So very sensitive to our 90yr old mother's needs
Stayed 5 nights in Jul 2024

4/10 Poor

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room!
We stayed in Room 410. The carpet looked like it hadn't been cleaned in a week. The bathroom sink was also dirty. We have stayed in this hotel several times and this will be the last time as the room was unclean.
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Aug 2024

4/10 Poor

Stoyka

Liked: Staff & service
Disliked: Cleanliness
The rooms didn't have air-condition and it was so hot and no air coming in as the windows are broken. The sheets had some hair on them. The staff were very friendly and helped as much as they could by changing our room, although the second room was hot as well.
Stayed 1 night in Aug 2024

6/10 Okay

Rosie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair from last people who stayed, still in plughole. Must have had a haircut the amount in there !! Bathroom VERY small, step sideways in to bathroom, cant turn around.Showerhead leaked everywhere. Loved there was a fridge & microwave in room
Stayed 2 nights in Aug 2024

10/10 Excellent

DUNCAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to our assigned room being repainted, we were upgraded to a better room with a fan on a very hot evening at no extra cost,
Stayed 1 night in Aug 2024