Room was great, all staff was nice and accommodating except for one. I do not know the woman's name as she did not greet us upon arrival or after our contact. Upon initial arrival at approximately 12pm as I stated she did not greet us I just said hello we're here to check in and she stated rooms weren't available with no explanation so I thought it was a light hearted joke and smiled and explained I had a reservation, she stated she understood that but rooms aren't available for check in yet and wouldn't be until 3pm( now that it was explained I understood and that wasn't a big deal), I asked if my girlfriend could be the person to check in later as I would not be available, this woman took my girlfriends name down and said come back with a credit card to put on file and nothing else so we left to return later. I am not one to ever leave a review if I'm being honest, but as someone who's worked in customer service for almost 20 years I was surprised at how dismissive and fairly unpleasant this idividual was to two new patrons coming into her establishment. I would understand if we had been unpleasant or difficult to deal with but there was barely any interaction. Anyway, great stay otherwise I would definitely return, thank you for a great stay.