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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Lobby
Lobby
Indoor pool
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
$118
includes taxes & fees
Jan 5 - Jan 6

Explore the area

View in a map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Place, Sylvan Lake
    ‪2 min walk‬
  • Place, Sylvan Lake Provincial Park
    ‪5 min walk‬
  • Place, Sylvan Lake Marina Bay
    ‪9 min walk‬
  • Airport, Red Deer, AB (YQF-Red Deer Regional)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

King Room - Lake Front

  • Sleeps 2

King Room with Jetted Tub - Non-Smoking

  • Sleeps 2

Queen Room with Two Queen Beds

  • Sleeps 4

Queen Room with Two Queen Beds - Lake Front

  • Sleeps 4

Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking

  • Sleeps 4

Queen Room with Two Queen Beds and Accessible Walk In Shower

  • Sleeps 4

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Lobby
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  • Pool
  • Hot tub
  • Breakfast included
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4.3 out of 5, Excellent, 715 reviews
Prairie Moon Inn Sylvan Lake

About this property

Best Western Plus Chateau Inn Sylvan Lake

Sylvan Lake hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Chateau Inn Sylvan Lake provides a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Best Western Plus Chateau Inn Sylvan Lake is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1012 reviews
Rating 8 - Good. 264 out of 1012 reviews
Rating 6 - Okay. 61 out of 1012 reviews
Rating 4 - Poor. 24 out of 1012 reviews
Rating 2 - Terrible. 22 out of 1012 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation, good breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Har Amrit, Edmonton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, friendly staff, great location. Whirlpool in hot tub was out of order, other than that it was a good experience.
Stayed 1 night in Oct 2025

2/10 Terrible

Joel

Stayed 2 nights in Oct 2025

2/10 Terrible

Lori

Stayed 1 night in Oct 2025

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining options within walking distance. A short drive to the golf course. Good breakfast included. Spacious room, friendly staff.
Stayed 2 nights in Sep 2025

8/10 Good

Joann

Nice place to visit!
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great and staff was accommodating. Only issue was that we weren't able to access the stairs (!!) and had to take the elevator up (we were only on the second floor) because the area where the stairwell is located was booked for a private party. Weird design! Anyways, we loved our stay aside from that.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carmen

Stayed 1 night in Sep 2025

10/10 Excellent

Leona

Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was polite but maybe not used a person of colour. 😂
Stayed 2 nights in Sep 2025

10/10 Excellent

Mohammad Zafar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Sep 2025

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Warren

Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Stayed 1 night in Sep 2025

8/10 Good

RACHEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent one night stay until breakfast... when not only was a guest allowed to bring a dog into the breakfast area but allowed to eat off the table. Im a big dog owner and that is unacceptable and unhygienic. I did bring it to the front desk attention who were there at the time.....just unacceptable. I wonder what health and safety would have to say???
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Check in was awesome staff was very welcoming.
Stayed 1 night in Sep 2025

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service
Our stay was okay. The only issue I had was after we left. I realized on the drive back home that I had left my phone charger and cable plugged in beside the bed. I called the hotel as soon as we get home and explained exactly where it was. They took my number and said they would get back to me as soon as possible. Two days later, after hearing nothing, I sent an email directly to the hotel explaining the situation. It has now been a week and no response. Not a big deal in the overall trip; but customer service is lacking. Such is life.
Stayed 2 nights in Sep 2025

10/10 Excellent

Keifer

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for a wedding. Was a wonderful hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but would have liked a coffee maker in the room
Stayed 1 night in Sep 2025

8/10 Good

Narges

Stayed 1 night in Sep 2025

8/10 Good

Rupinder

Traveled with family
Liked: Cleanliness
Complimentary breakfast was not upto the mark. Short of supply found on one of the mornings.
Stayed 2 nights in Sep 2025

10/10 Excellent

rattnes, calgary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great
Stayed 1 night in Sep 2025

6/10 Okay

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Sylvan Lake - clean room and pool and hot tub were nice. We arrived a little early 2 pm as opposed to the 4 pm check in. Room was ready but clerk quoted an additional $30 to take early - no thanks 😟
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Stayed 2 nights in Sep 2025