Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | 1 bedroom, desk, laptop workspace, iron/ironing board
Lobby
Lobby
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
$124
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Sylvan Lake Provincial Park
    ‪6 min walk‬
  • Sylvan Lake Marina Bay
    ‪9 min walk‬
  • Lakeside Go Karts and Mini-Golf
    ‪9 min walk‬
  • Red Deer, AB (YQF-Red Deer Regional)
    ‪32 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Plus Chateau Inn Sylvan Lake

Sylvan Lake hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Chateau Inn Sylvan Lake provides a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This eco-certified hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Best Western Plus Chateau Inn Sylvan Lake is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1008 reviews
Rating 8 - Good. 266 out of 1008 reviews
Rating 6 - Okay. 55 out of 1008 reviews
Rating 4 - Poor. 24 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Poorya

Stayed 1 night in May 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pet friendly. Centrally located.
Stayed 1 night in May 2025

8/10 Good

Jaquelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool
Stayed 2 nights in May 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very disappointed there was no coffee making machine in the room
Stayed 3 nights in May 2025

8/10 Good

Momina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
checking in at 4:00pm and checking out at 11:00Am is not fair.If asked late checking out there is fee. Atleast if they allow early checking in at could be fair.They don't give exceptions.
Stayed 1 night in May 2025

10/10 Excellent

Mingzhi

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in May 2025

10/10 Excellent

Peng

Stayed 1 night in May 2025

10/10 Excellent

Teri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Everyone there and in your town was so polite. You don’t get that everywhere we travel. Just wished the pool was open till 11pm…We will differently be back.
Stayed 2 nights in May 2025

10/10 Excellent

tiffany

Stayed 1 night in May 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Super comfortable beds
Stayed 1 night in May 2025

8/10 Good

Shazma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with great lake view.
Stayed 1 night in May 2025

10/10 Excellent

Teneil

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , good location, cute and cozy , parking is not the greatest but not a deal breaker
Stayed 1 night in May 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in May 2025

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Uday

Liked: Cleanliness, staff & service
Breakfast is 7 to 9AM. Too early for kids vacationing. Room was also just too basic, very poor lighting in the bathroom. Staff was sweet and kind.
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Great breakfasts
Stayed 2 nights in May 2025

10/10 Excellent

CONGCONG, Edmonton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and friendly staff! Love this place!
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly kind. We had a wonderful stay. Very comfortable.
Stayed 2 nights in May 2025

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and room was very quiet. Staff was helpful and the breakfast was well done with lots of food. Pool was good and clean hot tub was nice and comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Altaf

Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jams

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and nicely kept hotel
Stayed 1 night in Apr 2025