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Mercure Hotel Regensburg

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Bar (on property)
Flat-screen TV
Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe
Interior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
Grunewaldstr. 16, Regensburg, BY, 93053
  • University of Regensburg
    ‪4 min drive‬
  • Regensburg Museum of History
    ‪4 min drive‬
  • House of Bavarian History Museum
    ‪7 min drive‬
  • Straubing (RBM-Straubing - Wallmuhle)
    ‪32 min drive‬

Room options

Similar properties

Exterior

Novotel Regensburg Zentrum

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (140)
The price is $88
per night
$94 total
includes taxes & fees
Feb 23 - Feb 24
Novotel Regensburg Zentrum

About this property

Mercure Hotel Regensburg

Regensburg hotel with restaurant
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Wired internet in public areas is free. Other amenities include a snack bar/deli, a sauna, and a business center.
Mercure Hotel Regensburg offers 159 accommodations with minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Regensburg hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Hotel Regensburg features a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel at scheduled times is offered to guests.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
Esszimmer - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Street parking available
  • Airport pick-up shuttle (surcharge) from 6:00 AM to 5:30 AM at scheduled times
  • Free RV/bus/truck parking on site
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Esszimmer

Things to do

  • 24-hour gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1995

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in from 3:00 PM - midnight and midnight - 6:00 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per stay (maximum EUR 10 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 39 per person
  • Airport shuttle fee per child: EUR 39
  • Pet fee: EUR 10 per pet, per stay (maximum EUR 10 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Mercure Hotel Regensburg
Mercure Regensburg
Regensburg Mercure Hotel
Accor Hotel Regensburg
Mercure Hotel Regensburg Hotel
Mercure Hotel Regensburg Regensburg
Mercure Hotel Regensburg Hotel Regensburg

Mercure Hotel Regensburg Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 164 out of 463 reviews
Rating 8 - Good. 236 out of 463 reviews
Rating 6 - Okay. 51 out of 463 reviews
Rating 4 - Poor. 11 out of 463 reviews
Rating 2 - Terrible. 1 out of 463 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Everything was clean and accessible. Decent food delivered via room service and staff were friendly & polite. Had a great family room with separate bedroom for us, two tv’s and a modern bathroom with good shower
Stayed 1 night in Aug 2020

8/10 Good

ABRHIEM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Excellent wi fi. Plenty of hot water. Good heating.
Stayed 1 night in Feb 2020

10/10 Excellent

Takumi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, cleanness breakfast
The hotel provide good service especially for cleanness, breakfast and air conditioning. In summer season, some hotels around the hotel has no air conditioner then the hotel would be night mare. But the hotel has air conditioner. I use this hotel quite often. The breakfast is also good.
Stayed 1 night in Oct 2019

10/10 Excellent

Sunay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and convenient location
Great service with family focus. All staff (reception, restaurant, bar) were very friendly with great service. I would recommend the restaurant for dinner. Location is also convenient for visit to the old city with bus stops within a few minutes walk from the hotel.
Stayed 2 nights in Aug 2019

8/10 Good

Toma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Stylianos

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay if you are transiting
Excellent hotel, staff indifferent, location substandard, free parking.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Business trip 23/07/2019 - 12/07/2019
I had booked my stay around 2 months prior to check-in yet when i arrived, I was told there was no booking in the system. I then had around 2 hours of waiting and trying to check-in before being given a twin (although I had booked a Double). I also had two more bookings for the following weeks, one was in the system and one again was not. I work away every week and I have never had this issue through Hotels.com. I was offered a free drink as an apology but the whole process was very drawn out. I had to speak to around 4/5 different members of staff to try and find / correct the bookings. Other than this, location was fine as it was close enough to get to work and close enough to the city center for evening meals. Wifi in the rooms are terrible as the connection repeatedly drops out. Personally wouldn't stay again after this stay.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, values for money, clean easy access from the motorway I will definitely e back.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Large room. It's not possible to make a refugee centre next to a 4 stars Hotel. Food was horrible.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the bus, easy to get to and well lit. It was clean.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for us
Overall a pleasant stay. The hotel is in need of some upgrading The room was small but all of the space was well organised as was the bathroom. The hotel is located on a quiet street some way from the city centre but buses are frequent. The staff are pleasant helpful and speak good English.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Location in an unattractive commercial zone. Free parking.
Stayed 1 night in Apr 2019

10/10 Excellent

alexander, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used as a stop off and brief visit and met all our needs
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019

10/10 Excellent

Pascal

all good, decent hotel with great location to be quick on the moterway. Perfect for a business stay
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t like how the room temperatures were controllled by the front desk. It was too warm in our room and we would open the window only to have people smoking outside. The bed was also too hard for our liking. Staff was friendly. There is also an underground garage.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This worse thing about this hotel is the location. It is in an industrial area next to apartments. However, it is right off the highway and the area is fairly quiet. The restaurant was excellent. Some but not all of the staff spoke English and it had amenities that I did not find else where such as a coffee maker in the room. consistently working wi-fi and a washer and dryer on site.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Mercure was a great starting point from which to enjoy showing the city to friends visiting from abroad
Stayed 1 night in Aug 2017