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The Bridge House Hotel

3.0 star property

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Photo gallery for The Bridge House Hotel

Deluxe Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi
Exterior
Apartment, 1 Bedroom | Private kitchenette | Electric kettle
Bar (on property)
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included
$76
includes taxes & fees
Nov 14 - Nov 15

Explore the area

View in a map
Reigate Hill, Reigate, England, RH2 9RP
  • Place, Pfizer UK
    ‪4 min drive‬
  • Place, Reigate Hill Golf Club
    ‪4 min drive‬
  • Place, Epsom Downs Racecourse
    ‪9 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

  • 110 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Single Room, 1 Twin Bed

  • 90 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, free WiFi

Family Room

  • 120 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 100 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Triple Room

  • 115 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, desk, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 168 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Bridge House Hotel

3-star Reigate hotel with restaurant
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
The Bridge House Hotel offers 30 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Reigate hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, a garden, and 24-hour room service. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Bridge House Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
The Bridge House Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - noon
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.00 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Bridge House Hotel
Bridge House Hotel Reigate
Bridge House Reigate
Hotel Bridge House
Bridge House Hotel Reigate
Bridge House Hotel
Bridge House Reigate
Hotel The Bridge House Hotel Reigate
Reigate The Bridge House Hotel Hotel
The Bridge House Hotel Reigate
Hotel The Bridge House Hotel
Bridge House

Reviews

The Bridge House Hotel Reviews

5.8

6.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 76 out of 709 reviews
Rating 8 - Good. 155 out of 709 reviews
Rating 6 - Okay. 187 out of 709 reviews
Rating 4 - Poor. 136 out of 709 reviews
Rating 2 - Terrible. 155 out of 709 reviews

Reviews

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here in May. Despite advertising "Free On-site Parking," after registering my vehicle and following all instructions at the kiosk inside the hotel, I still received a 90 GBP/$170.29 CAD parking ticket from the Parking Authority. I tried to resolve this with the hotel and Expedia, and the hotel just ignored it and did not make any attempt to amicably resolve the situation. Very disappointed and now out $170.29. The hotel was also dirty and in poor condition, with unfinished boards of wood nailed to the bathroom floor by the shower. I would never stay here again and not recommend it to anyone. You cannot trust that the hotel will help you with issues, that the rooms are not clean or in good repair, and errors with their parking registration kiosk or staff registering the vehicles could result in very expensive parking tickets on the hotel property. I tried for 3 weeks to resolve this with the hotel to no avail. 1 star out of 5. Terrible and expensive experience and a poorly kept hotel.
Stayed 1 night in May 2025

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

NASAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Miss Daisy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably the worst hotel I’ve stayed in

Probably one of the worst hotels I’ve ever stayed in. I wasn’t expecting a lot for the price but walking in it stunk of cigarettes in reception. Whole hotel was dated and depressing. Room was very small, bed was the most uncomfortable bed I’ve ever slept in. The springs dug into my back all night. I didn’t use the shower as it was filthy. The toilet didn’t flush well. There was no soap provided in the toilet. My door did not fully lock. The iron was good which was great and the free coffee provided was OK. I arrived late after a long day or id of gone elsewhere.
Stayed 1 night in Jul 2025

4/10 Poor

Ben

Business traveler
Liked: Cleanliness
Disliked: Amenities
Air conditioning didn't work, dated interior and restaurant/bar was closed.
Stayed 1 night in Jun 2025

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wide berth

Shocking. Hotel is old, stuffy. Aircon hardly works do room stifling. No F&B whatsoever.. I moved out after 1 uncomfortable hit sticky night.
Stayed 3 nights in Jul 2025

2/10 Terrible

Dorothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very shabby & overpriced. Air con didnt wrk, tv remote didnt wrk, room door code didnt work, bed was ok but carpet wasnt v clean. No staff service you just had to phone reception. Will never use again
Stayed 1 night in Jul 2025

8/10 Good

John

Business traveler
Our stay was good. We werer late (10.30pm) Check-in was quick & easy. Room very good. Room facilities e,g, Coffee remote tv plug in for recharging phones clean Shower need a boost (no pressure). All in all a GOOD EXPERIENCE normally use Premier but would DEFFINITELY us OYO again.
Stayed 1 night in Jul 2025

2/10 Terrible

Catherine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Catherine

Stayed 4 nights in Jul 2025

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Worst hotel in UK that I’ve stayed in. Shower didn’t work, windows wouldn’t shut, aircon ineffective, Wi-fi wouldn’t connect, power socket in bathroom wouldn’t work, carpet sticky in places, hairs in bed when we checked in. Reported lack of shower to management every day but nothing happened. Refused to move our room.
Stayed 4 nights in Jul 2025

2/10 Terrible

darren

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Howard

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Ok for an overnight sleep

The staff tried. We were walking the NDW. No food or bar Monday to Wednesday so had to get a taxi into Reigate. Room was good but no WiFi. Door wouldn’t open with the code. Close to NDW
Stayed 1 night in Jul 2025

2/10 Terrible

Catherine

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Kathlean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sam

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Could do (much) better.

Despite having a bar and a restaurant, neither were open, so no breakfasts available. Not good enough for a hotel mainly occupied by working men/ artisans. Little/ no attention to detail. The toilet seat was loose and hanging off, chain but no plug in the sink, 2 of the room's lights not working. But room was clean, bed very comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ross

Stayed 2 nights in Jun 2025

8/10 Good

nadine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Dreadful

It was very grim room, with scaffolding outside the window. The bathroom door was warped and it was noisy and difficult to open and close. The toilet seat had a cigarette burn on it and didn't fit the toilet correctly, the bathroom smelt damp and in need of updating. The bed was extremely uncomfortable, a very old mattress and a dreadful base. The pillows looked like the needed to go in the bin and i had two in one case. I didn't sleep very well at all. I think it has to be the worst room i have ever stayed in. Will not be returning here. It need knocking down.
Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Tym

Traveled with family
Disliked: Property conditions & facilities
Dated and scruffy. Very basic
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Damp, mouldy and cold rooms.

Room was very damp and mouldy. Due to dampness the pillows and bedding felt damp. The room was cold and it was June. Had to use plug in heater and even was cold and used other blankets off the beds to warm us up. Mould and dampness by the outer door meant we didnt t use the single bed by that side of the room. Thought would not be good for child health.
Stayed 1 night in Jun 2025

2/10 Terrible

Jennie

Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed in the condition of the room when I arrived, it smelt strongly of cigarettes, as a non smoker this was very unpleasant. There was dust. The back of the toilet obviously hadn't been cleaned neither had the bathroom sides there was cigarette ash in the toilet, and there was something in the sink. The bed also had several hairs in it. I have stayed in budget places before and you expect some decor or damage to the room but ive never staid somewhere not clean before. There was an event going on and people were still in the lobby shouting surrounded by empty bottles of alchol when i left at 3.20 the front desk guy just gave an apologetic smile when i was leaving as i could not even have a conversation with him they were so loud
Stayed 1 night in Jun 2025