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Reigate Manor

3.0 star property

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Photo gallery for Reigate Manor

Front of property
Front of property
In-room safe, desk, iron/ironing board, free WiFi
Interior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
Reigate Hill, Surrey, Reigate, England, RH2 9PF
  • Reigate Hill Golf Club
    ‪5 min drive‬
  • Box Hill
    ‪11 min drive‬
  • Chessington World of Adventures
    ‪19 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Manor Suite

In-room safe, desk, iron/ironing board, free WiFi

Manor Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | In-room safe, desk, iron/ironing board, free WiFi

Comfort Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible

In-room safe, desk, iron/ironing board, free WiFi

Double Room, Accessible

  • Sleeps 3
  • 1 Double Bed

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About this property

Reigate Manor

3-star Reigate hotel close to Tunnel Road Caves
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Reigate Manor offers 50 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Reigate hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Complimentary self parking is available on site.

Reigate Manor is a smoke-free property.

Garden Restaurant - This restaurant serves breakfast and dinner.
Lounge - This coffee shop serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi, Hungarian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Restaurant
  • Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Late check-in fee charged for check-in between 11:00 PM and 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property hosts weddings and functions on the weekends and guests may expect noise. Guests may request a quiet bedroom, if available.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 1:
  • Bar/Lounge
  • Dining venue(s)
  • Meeting facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per stay

Property payment types

Important information

Optional extras

  • Late check-in fee charged for check-in between 11:00 PM and 5:30 AM
  • Rollaway bed fee: GBP 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events (including weddings) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A double bed is setup as a default setting in the Double or Twin rooms. Please select 2 twin beds when booking for a twin setup.

We should mention

This property does not have elevators

Property is also known as

Reigate Manor Hotel
Reigate Manor
Reigate Best Western
BEST WESTERN Reigate Manor Htl
Best Western Reigate Manor Hotel
BEST WESTERN Reigate Manor Hotel Surrey
Reigate Best Western
Reigate Manor Hotel
Reigate Manor Reigate
Reigate Manor Hotel Reigate

Reigate Manor Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 155 out of 456 reviews
Rating 8 - Good. 177 out of 456 reviews
Rating 6 - Okay. 79 out of 456 reviews
Rating 4 - Poor. 28 out of 456 reviews
Rating 2 - Terrible. 17 out of 456 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Elinore

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentine's Evening Dinner Dance

We experienced a wonderful stay at the Reigate Manor this weekend. We celebrated Valentine's evening there, and thoroughly enjoyed the Frank Sinatra Tribute dinner dance. We also stayed overnight. We received a very warm welcome on arrival. Our room was great. The king size bed was soo comfortable. The food served at the dinner dance was brilliant. Great care was taken with presentation, and the tables and room were nicely decorated for Valentine's evening. The service of the staff was exemplary. We can't recommend this hotel highly enough. We will definitely return.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent event and enjoyable stay. Staff were fantastic.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spontaneous overnight stay.

Very comfortable, lovely stay. Free upgrade to a larger room. Amazing. Staff were friendly and helpful. Will definitely be going back there soon.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, very comfy beds, the young lady at reception was so lovely and welcoming. Second stay and again met all expectations. Will definitely be coming back
Stayed 1 night in Feb 2025

2/10 Terrible

Dianne

Business traveler
Liked: Staff & service
Disliked: Room comfort

Sleepless night

The reception team upon check in and check out were friendly and helpful. I explained my windows were open in my room and the radiator was off so my room was unbearably cold for most of the evening. I stayed in room 401 and this room is very noisy with the road, my bed actually shock during the night from Lorry’s going past. I think I would have had a better sleep laid next to the M25! The room was mostly clean however behind the bed and sideboards were very dusty as I was looking for plug sockets which again is frustrating not to have one near the bed. The plug sockets in the room were mostly in use for side lights, kettle and tv so I had to chose what I wanted to use at any one time. Didn’t use the bar or restaurant so unable to comment. Unfortunately this is the 2nd time I’ve stayed here and had a very sleepless night due to the noise and I had upgraded this time with the hope this room would be better but unfortunately not so I would not stay again in the future.
Stayed 1 night in Feb 2025

8/10 Good

Eileen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Amaresh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
we stayed after flying back to Gatwick, 20mins from airport. Lovely charming hotel. Very quiet, lovely staff. food we had was also excellent.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is lovely, very clean. My room was overlooking the road and was very noisy all night. My room was a little chilly too. Food great, staff very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Vernon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, nice warm shower and the reception lady was lovely. It was a bit noisy as there was a big party on which I wasn't aware of when I booked but to be fair to the lovely receptionist, she put me in a room as far from the noise as possible and it was very jolly sounds. Cosy, warm, safe and convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Ray

Very helpful and friendly staff restaurant food excellent .We had a relaxing weekend and enjoyed the burn’s night.
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn’t do enough for us went above and beyond to meet all of our needs
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful
Stayed 2 nights in Jan 2025

8/10 Good

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value Good location

Good location close to M25 Junction and a comfortable room at a good value price, not 5 star, but also not 5 star price so does the job. Nice bar as well will stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Great service, very clean hotel and room.
Stayed 1 night in Jan 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice big old hotel. Nice bar and food service is quick. Staff very helpful and friendly.
Stayed 1 night in Jan 2025

4/10 Poor

Gareth

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
2 night stay in the post new year lull, for a family funeral. No TV remote in the room. Card keys stopped working after one night. Fire exit door left wide open outside our room on bitterly cold night. Toilet cistern leaking onto bathroom floor. Very poor TV and bathroom noise insulation from adjacent room. Also noise from the adjoining petrol station and road, and early morning bin activity. Continental breakfast reasonable and fairly priced. Plenty of parking. Comfy bed.
Stayed 2 nights in Jan 2025

6/10 Okay

Rick

Liked: Cleanliness, staff & service
Shower didn’t work in the room
Stayed 1 night in Dec 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Harry

Stayed 1 night in Dec 2024

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Awesome staff, tired hotel

We've stayed here before and really enjoyed it. The staff are first class, really really nice and friendly and very helpful too. However, the rooms are tired, the bathroom particularly so. Having said that, it is good value and we'll be back again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bulent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024