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The Bridge House Hotel

3.0 star property

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Deluxe Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi
Restaurant
Lobby
BBQ/picnic area
Apartment, 1 Bedroom | Private kitchenette | Electric kettle

Reviews

5.6 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Room service
The current price is $61
includes taxes & fees
May 17 - May 18

Explore the area

View in a map
Reigate Hill, Reigate, England, RH2 9RP
  • Place, Surrey Hills
    ‪1 min walk‬
  • Place, National Trust - Reigate Hill and Gatton Park
    ‪3 min walk‬
  • Place, Chessington World of Adventures
    ‪25 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Standard single room

Bathroom | Free toiletries, hair dryer, towels

Standard single room

  • Sleeps 1

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Apartment (2 Guest)

1 bedroom, desk, iron/ironing board, free WiFi

One Bedroom Apartment (2 Guest)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family of 5 Room

Standard Family of 5 Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Family of 5 Room

  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard family of 5 room

1 bedroom, desk, iron/ironing board, free WiFi

Standard family of 5 room

  • Sleeps 4

Standard Double Room

  • Sleeps 2

View all photos for Deluxe Triple Room

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Triple Room

  • Sleeps 3

Standard Twin Room

  • Sleeps 2

View all photos for One Bed Room Apartment (2 Guest)

Bathroom | Free toiletries, hair dryer, towels

One Bed Room Apartment (2 Guest)

  • Sleeps 2

Standard Family Of 5 Room

  • Sleeps 5

One-Bedroom Apartment

  • Sleeps 2

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About this property

The Bridge House Hotel

3-star Reigate hotel with restaurant
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
The Bridge House Hotel offers 30 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Reigate hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, a garden, and 24-hour room service. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Bridge House Hotel is a smoke-free property.

The Bridge House Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - noon

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for GBP 10.00 per night

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Bridge House Hotel

Bridge House Hotel Reigate

Bridge House Reigate

Hotel Bridge House

Bridge House Hotel Reigate

Bridge House Hotel

Bridge House Reigate

Hotel The Bridge House Hotel Reigate

Reigate The Bridge House Hotel Hotel

The Bridge House Hotel Reigate

Hotel The Bridge House Hotel

Bridge House

The Bridge House Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 84 out of 758 reviews
Rating 8 - Good. 159 out of 758 reviews
Rating 6 - Okay. 194 out of 758 reviews
Rating 4 - Poor. 150 out of 758 reviews
Rating 2 - Terrible. 171 out of 758 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Joanne

Stayed 1 night in Oct 2025

4/10 Poor

Cameron

Stayed 3 nights in Feb 2026

2/10 Terrible

Syed

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The rooms stunk of bleach bed cover wasn’t changed got the receptionist to change it for me, if you got kids don’t take them there. Honestly this place is way outdated needs total refurbished.
Stayed 1 night in Feb 2026

6/10 Okay

CARL

Traveled with family
Liked: Staff & service
Disliked: Amenities
The whole place needs refurbishing
Stayed 2 nights in Jan 2026

4/10 Poor

Matthew

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff, room was clean and tidy. Everything worked well and I had zero issues.
Stayed 3 nights in Dec 2025

4/10 Poor

Allan

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very neglected, the car park had been blocked but cars parking over the entrance, no water pressure whatsoever for a shower and the main entrance was extremely loud with a party going on. Kids running around reception and all the corridors.
Stayed 1 night in Nov 2025

2/10 Terrible

Miles

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room filthy. Mold on windows. Carpet and bathroom dirty. No breakfast available after ordering it when booking. Poor service.
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness
Very dated, soft bed but cheap and cheerful for a Saturday night stay
Stayed 1 night in Nov 2025

2/10 Terrible

Damian

Disliked: Cleanliness, amenities, property conditions & facilities
Bed and heard board broken. Old mattress so felt every spring. Bathroom was discussing. Dried up food on the floor. Wire showing where it should have a case. Worst night sleep. Worst hotel I have ever stayed in.
Stayed 1 night in Nov 2025

6/10 Okay

Clement

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Had to provide photo ID online before checking in. Had to wait for at least ten minutes before anyone came to reception to check me in. The place felt as if it had been abandoned in the 1980s. Very basic.room. Shower was a dribble, though to be fair, the dribble was hot. Thin though large towels. On a positive note: two packs of custard creams with the teas and coffees. Will not be returning.
Stayed 1 night in Oct 2025

4/10 Poor

Dean

Business traveler
Disliked: Cleanliness, amenities
Room smelt of cigarettes, mattress was like a back of rocks. No plug next to bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 3 nights in Oct 2025

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very pleasant staff at check-in and out and bar service in the foyer but this place was shabby. There was a smell of freshly painted woodwork inside so maybe they're in the midst of a refurbishment but there's a lot to do. My room was not pleasant. The carpet throughout the hotel was dirty and the corridos smelled of smoking. My sheets and towels were clean but the matress and foam pillow wasn't comfortable. I didn't dare look under the sheets or pillowcase. They felt slightly damp. The surfaces in the room were filthy. I cleaned them with wet loo roll before putting anything on them. It was super cheap and now I know why. Id stayed in a travel lodge the previous night for the same price but they were worlds apart.
Stayed 1 night in Oct 2025

2/10 Terrible

Gary

Stayed 2 nights in Oct 2025

2/10 Terrible

Ryan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs – absolutely disgusting! This place should not even be allowed to operate as a hotel. The moment we walked in, the stench in reception hit us – it smelt like waste water, absolutely foul and stomach-turning. By the time we got to our room, our eyes were stinging and watering from the damp, mould and disgusting odour inside from the unbearable smell of paint fumes. The staff were completely unhelpful when we raised our concerns, showing no care or professionalism whatsoever. Within just 10 minutes, we had to leave for the sake of our health – staying any longer would have made us seriously unwell. This was by far the worst experience I have ever had with a hotel. It is a disgrace that OYO allows this property to trade under their name. Do yourself a favour and book literally anywhere else.
Stayed 2 nights in Oct 2025

10/10 Excellent

NASAR

Stayed 1 night in Oct 2025

6/10 Okay

Robert

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best hotel but seen worse! I slept ok if needed i would use again
Stayed 2 nights in Sep 2025

2/10 Terrible

Kim

Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I prepaid for breakfast on my two day stay. No memtion in thr nooking that it was continental at something like £14 per day. No hot food. No tables prepared to sit at on day two at 8.00 nothing was set out. Basically, i f i gad the time and energy i would take tbrm yo task for a refund. I booked via Expedia expecting some sort pf booking assurety. Badly ket down
Stayed 2 nights in Sep 2025

2/10 Terrible

Stephen

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay, was not given a refund even 4 months in advance. No replies to email. The address on communications through Expedia was given as 1 Reigate Road. Google maps shows it about 5 miles from that address. After a 9 hour flight and an 8 hour time change I could not risk this place for me or the friends I was with.
Stayed 1 night in Aug 2025

2/10 Terrible

Kay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty,dingy,dismal with outdated furnitures and fixtures,corrudors smelt of mould,no resturant or bar open,reception desk not manned,wont be staying here again
Stayed 1 night in Sep 2025

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid - Just choose somewhere else.

Tv had no signal. WiFi didn’t extend to our room so apps wouldn’t work on tv and phones and tablets couldn’t connect to WiFi. Electrical sockets not working. Ethernet cable hanging out of wall. Broken shelf sat on floor ehen entered room. Room and paintwork tired and flaking. Light fittings broken. Corridors smell of cigarette smoke. Uncomfortable bed, rubbish pillows, no bathroom bin, taps running (not dripping - running continuously) as they won’t turn off properly. Any concerns ignored by receptionist. I swear we are not picky travellers - we’ve stayed at hotels with poor ratings that we’ve enjoyed and we will give credit where credit is due but this place’s only redeeming feature is its distance from the airport.
Stayed 1 night in Sep 2025

2/10 Terrible

Daniel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel and used an email with our room no 20 with the code to get in. Code didn’t work and phone number left on reception desk who gave us a different code to get in. Room standard was poor as dirty and stains over carpet. Also no soap or shampoo in dispensers. Also when about to go asleep, we hear the door and a random gentleman walked in our room!!! I also emailed to complain that night, which was unanswered. All of this is unacceptable!!!
Stayed 1 night in Sep 2025

2/10 Terrible

Dorel

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing
Stayed 1 night in Sep 2025