The Prince of Wales

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Prince of Wales

Exterior
Exterior
Economy Double Room, Private Bathroom | WiFi
Miscellaneous
Bathroom

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Parking included
  • Free WiFi

Explore the area

Map
2 Holmesdale Road, Reigate, England, RH2 0BQ
  • Tunnel Road Caves
    8 min walk
  • Barons Cave
    10 min walk
  • Surrey Hills
    4 min drive
  • London (LGW-Gatwick)
    22 min drive

Room options

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Economy Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Prince of Wales

Reigate guest house with bar/lounge
This smoke-free guesthouse features a bar/lounge, free self parking, and free WiFi in public areas. Housekeeping is not available.
The Prince of Wales offers 4 accommodations.
Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Onsite self parking is complimentary.

The Prince of Wales is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Table tennis

Guest services

  • No housekeeping service

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Entertainment

  • TV

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

The Prince of Wales Reigate
The Prince of Wales Guesthouse
The Prince of Wales Guesthouse Reigate

The Prince of Wales Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 31 reviews" "
Rating 8 - Good. 5 out of 31 reviews" "
Rating 6 - Okay. 11 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 9 out of 31 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

2.8/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lewis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY!
Do not stay! Started out by getting given the wrong room. After waiting an hour got to my actual room. My room hadn’t been cleaned, there was no toilet paper, the lock on the door didn’t work and the lamp was missing a bulb. It was revolting.
Stayed 1 night in Aug 2024

4/10 Poor

elizabeth

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty needs good deep clean whisky glass on bedside cabinet with drink in it no heating dirty bin in the bathroom with ladies ust sts in it everwhere in the room dusty bathroom towels well used needs new ones needs new quols as quilt all lumpy all rooms are on top floor 3 flights of stsirs ropm very dated needs sprucing up with deep clean its not a 7 star reveiw
Stayed 1 night in Jul 2024

2/10 Terrible

Hasina

Stayed 1 night in Jul 2024

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Bad..
Should have read the reviews for the rooms.. Only stayed the one night, won't be back. - Room 7 looked like it was in use when I walked in.. bed was hardly made. -Bed had bits of grit and hairs when checked. - The Room came with a 'Private Bathroom' which was across the hall from the room.. had no bath.. was accessible to everyone staying at the hotel.. and could not be locked, meaning I had to hold my hand against the door whilst using the toilet to prevent anyone trying to join me. - Complimentary tea and coffee.. there was a box on a cabinet that had the reminents of tea and coffee sachets but looked uses with very little in it.. again seemed like the room hadn't been serviced or cleaned. - Room looked like it hadn't been cleaned this year with dirt, hair and bits on the floor. -Walls were spattered in some areas with dried substances. -There is a blip sound like a fluorescent tube flickering every 46 seconds somewhere outside the door... this kept me up most the night.. -Room faces reigate train station.. last train was at around 23:30.. first train was 05:15... it's not something that can be ignored. -Room was very hot even on a mild day.. no fan provided -Tea mugs in the room were absolutely filthy.. looked like they belonged on a building site. -The shower and toilet were grim with used toiletries left in the shower cubicle.. along with public hairs.. -Again there was no sign the ablutions had been cleaned recently. -Light bulbs in the room and
Stayed 1 night in Jul 2024

6/10 Okay

Nick

Business traveler
Im glad it was just one night.
Stayed 1 night in Jul 2024

4/10 Poor

Paul

Disliked: Cleanliness, amenities, property conditions & facilities
The room was absolutely filthy, the bed sheet had stains, the carpet hadn't been hoovered for what looked like weeks. The toilet was dirty and empty complimentary toiletries left in shower cubicle The tap for the basin was very wobbly and wasn't secured to the base properly. Tea and coffee facilities were left un-stocked. I could go on! Once I notified them of these issues they rectified some, but not all issues. Overall it was totally unacceptable for the price. The pub looks nice from the outside but it stops there unfortunately. They're really missing a trick here because it could/should be so much nicer! Very disapointing.
Stayed 1 night in Jun 2024

2/10 Terrible

Nigel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not worth the cost
It is poor accommodation not worth the money, far better staying at a travel lodge or similar
Stayed 1 night in May 2024

6/10 Okay

Colin

Fire alarm went off at 0400 which appeared to be a false alarm , no staff came round to update us just turned off the alarm.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 2 nights in Apr 2024

6/10 Okay

William (Billy)

Stayed 1 night in Mar 2024

8/10 Good

Tara

Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and very friendly... sunny beer garden!
Stayed 1 night in Aug 2023

6/10 Okay

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Ellis

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

2/10 Terrible

Alasdair

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
This was a bit of a panic booking and learned the mistake of not reading reviews. There is a lot that could be improved upon at this property. When we checked in they seemed almost surprised and then after waiting whilst the host went to "deal with a pizza", we were led to our room. It was very dated, very basic, had no towels, no cups for the coffee and tea but best of all! Still had poo in the loo from the previous visitors. The website also clearly said bed and breakfast but there was no breakfast available. My advice would be pay the extra 320 and stay at Reigate Manor.
Stayed 1 night in Feb 2023

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Just what we needed for us to enjoy our family function
Stayed 1 night in Oct 2022

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prince of Wales - Reigate
For a budget stop over this was excellent. Lovely clean room and facilities. Right by Reigate station for anyone wishing to commute into the city. Bar downstairs was well stocked and seemed popular with the locals. Basic but acceptable food available up until 2100. Happy to return if in the area again.
Stayed 1 night in Aug 2022

6/10 Okay

Anne

Stayed 6 nights in Jul 2022

6/10 Okay

Terry

Liked: Staff & service
Stayed 1 night in May 2022

2/10 Terrible

stuart

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT WASTE YOUR MONEY!!!
Arrived at the hotel, downstairs was fine but the room was disgusting. Didn't stay the rest of the weeks booking. There was what looked like faeces stains on a pillow, dirty make-up pads left in the room it had obviously not been cleaned in preparation for my stay. The picture of the showerhead says it all. When I complained to Hotels.Com they informed me they could not get in touch with the hotel to offer a refund so I had paid 4 nights in full for a one night stay. Stick to being a pub and do not offer services for places to stay as the majority of the reviews here say the cleanliness and attitude is shocking
Stained Pillowcases
Rubbish left from another stay
Scum in shower
Showerhead
Stayed 4 nights in May 2022

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lovely staff, top pub, tired rooms
The pub itself is great, and the staff were very helpful and friendly. The rooms are old and basic though. Handy for Gatwick etc.
Stayed 1 night in Jan 2022

2/10 Terrible

Stephen

Stayed 1 night in Oct 2021

6/10 Okay

Adrian

Business traveler
Ok
Ok
Stayed 2 nights in Sep 2021

6/10 Okay

Darren, Portland

Stayed 2 nights in Sep 2021

10/10 Excellent

James

Business traveler
Liked: Staff & service, room comfort
Friendly staff
Good service, good clean room, place is a bit dated but for a budget place to stay while away with work pretty good. Staff were really friendly.
Stayed 1 night in Aug 2021