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Best Western Hôtel Centre Reims

3.0 star property

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Photo gallery for Best Western Hôtel Centre Reims

Exterior
Lobby
Daily buffet breakfast (EUR 13.5 per person)
Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) | Premium bedding, in-room safe, individually decorated
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
$110
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
75 Place Drouet, Reims, Marne, 51100
  • Place, Notre-Dame de Reims
    ‪9 min walk‬
  • Place, Reims Arena
    ‪12 min walk‬
  • Place, Veuve Clicquot-Ponsardin
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(16 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) | Premium bedding, in-room safe, individually decorated

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Courtyard View

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking, Courtyard View

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Best Western Hôtel Centre Reims

3-star Reims hotel, connected to a shopping center in Reims City Centre
A snack bar/deli, a business center, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and a 24-hour front desk. Private bathrooms are not ensuite.
Best Western Hôtel Centre Reims offers 50 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include day beds. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a snack bar/deli. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This family-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Best Western Hôtel Centre Reims is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 12.50 per day)
  • Theme park shuttle (surcharge)
  • Self parking on site (EUR 12.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13.50 for adults and EUR 8 for children
  • Snack bar/deli

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.5 for adults and EUR 8 for children
  • Self parking fee: EUR 12.50 per day
  • Nearby parking fee: EUR 12.5 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Nord Reims
Grand Nord Reims
INTER-HOTEL Grand Hotel Nord Reims
INTER-HOTEL Grand Hotel Nord
INTER-HOTEL Grand Nord Reims
INTER-HOTEL Grand Nord
Grand Hotel Nord
INTER HOTEL Grand Hotel du Nord
Best Western Centre Reims
Best Centre Reims Reims
Best Western Hôtel Centre Reims Hotel
Best Western Hôtel Centre Reims Reims
Best Western Hôtel Centre Reims Hotel Reims

Best Western Hôtel Centre Reims Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 235 out of 830 reviews
Rating 8 - Good. 328 out of 830 reviews
Rating 6 - Okay. 167 out of 830 reviews
Rating 4 - Poor. 63 out of 830 reviews
Rating 2 - Terrible. 37 out of 830 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service

Adequate overnight stay.

It was ok, the staff were very helpful, as we were given the wrong room to begin with but the receptionist helped by finding a room which would suit us better. I booked two superior twin rooms online and paid in advance, unfortunately, we were given one twin and a small double. The hotel was fully booked but the receptionist found us a twin after a small wait. We didn’t have breakfast so I cannot comment on this. It had a smell of cigarette smoke in our room even though it was a non smoking room. For an overnight stay on our way home to the UK it was adequate and had convenient underground parking right by.
Stayed 1 night in Aug 2025

8/10 Good

Maxine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access to train station

Average hotel in the center of things. Very easy to access from the train station. The breakfast was not the best in the world but fresh. I don’t think there is parking as it’s located on a pedestrian street, although there is a public parking garage under that street.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jaime brice

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Theresa

Traveled with partner
Disliked: Cleanliness, amenities
The rooms are not similar as advertised on the website, the beds are way smaller. The lightning is terrible, like hospital rooms, no plug for your phone charger next to the bed and it is very noisy, especially when other quest close the doors. I have mentioned my complaints to the front desk, but they couldn’t offer me a room that was aligned with the pictures in the site. I would definitely not recommend this hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Philippe

Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Desiree

Liked: Cleanliness, property conditions & facilities, room comfort

Hard to find, no parking

There was no way to drive to the hotel, it’s only accessible on foot. We were not informed of this or provided any instructions for parking. The website says they have English speaking staff, but they did not. We called 3 times during the 90 minutes + we were trying to find it, and the person at the desk could not help at all. Once we finally found the hotel, it was comfortable and a nice walkable location for one night in Riems.
Stayed 1 night in May 2025

8/10 Good

Kristina, Virginia Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to the Reims centre train station. It was great if you are traveling by train. Very walkable location - great dining options. We arrived earlier, so we had to store our luggage at the hotel till the check in time at 3. The room was smaller than we expected, but very clean. The shower stall was very small too. Breakfast was very tasty. Staff was very friendly.
Stayed 1 night in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Jaclynn

Traveled with group
Stayed 2 nights in Jun 2025

2/10 Terrible

Hannah

Traveled with partner
Despite being listed as a full accessible property, this hotel is NOT wheelchair accessible. There is a step into the front foyer, that we managed to navigate and hoped it would be the end of our problems, but upon checking in, the receptionist greeted us with ‘there is a problem, there is no lift’, despite it being listed on Expedia that there is. Luckily, but also worryingly, she was able to promptly secure us a room in an accessible hotel across the street, but as the receptionist didn’t seem flustered by the situation at all, it suggests to me that it has happened before. PLEASE UPDATE THIS HOTEL LISTING WITH THE CORRECT ACCESSIBILITY INFORMATION! Also, this hotel does not have or offer parking. There is a public car park very close by, but it cost us 17 euros for 12 hours, so again, not what is in the listing.
Stayed 1 night in Jun 2025

8/10 Good

Glen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in the city centre of Reims. Close to shops and restaurants.
Stayed 1 night in May 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location. A 4 star bathroom in a nice 3-star room. Excellent staff and nice breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to reach from train station. Convenient. Very nice front desk.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Welcoming reception staff, clean room and comfortable beds were all very nice. However our air con did not work and was constantly on hot which meant we had to turn it off. Breakfast bar was situated in over crowded narrow hallway making the experience quite unpleasant. There also was not much selection available. On our first morning we were not given cutlery and plates and even after asking for it we were not given the full set. On our second day when we saw how full the room was, we decided to get out out for our breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rick, Newington

Liked: Amenities
Central location, very friendly staff.
Stayed 1 night in Apr 2025

2/10 Terrible

Sarah

Traveled with family

No info on height of car park .

Could not stay as could not park anywhere as roof rack on roof of car so couldn’t get into the hotel car park ,or any other car park .rang the hotel for advice told a public car park 15 mins away .,looked at it but felt that wasn’t safe .Especialy booked The Best Western as it had a car park .furious and want money back .Had to spend the night in The Campanile outside Reims as safe parking .
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reims

Good
Stayed 1 night in Feb 2025

10/10 Excellent

Nerelyn Lavell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & informative check in experience, fantastic location.
Stayed 1 night in Feb 2025

8/10 Good

Agnes

Central to everything. Convenient to explore the city.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Manuel

Traveled with family
Disliked: Property conditions & facilities, room comfort

One night hotel

Definitely it’s a one night hotel. The location is good. The rooms need a redesign.
Stayed 1 night in Jan 2025

10/10 Excellent

Oliver

Stayed 1 night in Nov 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Lots of places to eat and drink at close by. Staff all lovely and very welcoming. Breakfast is great. In the rooms the shower is the only negative. It looks great but the Bathroom easily floods. Definitely love to come back.
Stayed 2 nights in Dec 2024

8/10 Good

Hannah-Jayne

Traveled with partner
Liked: Cleanliness, staff & service
Ideal location, clean rooms.
Stayed 4 nights in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024