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Hotel Europe and SPA

3.0 star property

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Daily buffet breakfast (EUR 13 per person)
Couples treatment rooms, sauna, hot tub, body treatments, body scrubs
Exclusive Double Room | 1 bedroom, in-room safe, individually furnished, desk
Lobby
Reception

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping
$95
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
29 Rue Buirette, Reims, Marne, 51100
  • Notre-Dame de Reims
    ‪7 min walk‬
  • Reims Arena
    ‪15 min walk‬
  • Veuve Clicquot-Ponsardin
    ‪4 min drive‬

Room options

View all photos for Exclusive Triple Room

Eco-friendly toiletries, hair dryer, towels

Exclusive Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Exclusive Double Room

Exclusive Double Room | 1 bedroom, in-room safe, individually furnished, desk

Exclusive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Twin Room

Exclusive Twin Room | 1 bedroom, in-room safe, individually furnished, desk

Exclusive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
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About this property

Hotel Europe and SPA

3-star hotel in Reims City Centre
This hotel features a full-service spa, a bar/lounge, and a steam room. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms, and a 24-hour front desk. Change of towels is available on request.
Hotel Europe and SPA offers 54 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a steam room.

Guests under 16 years old are not allowed in the hot tub.

Zone Zen Spa has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Hotel Europe and SPA features a full-service spa and a steam room. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Reims hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 13 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 13 per person
  • A bar/lounge

Things to do

  • Full-service spa
  • Piano
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1891
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 66 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Self parking fee: EUR 13 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Europe Reims
Quality Hotel Europe
Quality Hotel Europe Reims
Quality Hotel Reims
Quality Hotel Reims Europe
Quality Reims Europe
Reims Europe
Reims Quality Hotel
Quality Inn Reims
Quality Hotel l'Europe Reims
Quality Hotel l'Europe
Quality l'Europe Reims
Quality l'Europe
Kyriad Reims Centre Hotel
Kyriad Reims Centre
Kyriad Reims Centre
Hotel Europe and SPA Hotel
Hotel Europe and SPA Reims
Hotel Europe and SPA Hotel Reims

Hotel Europe and SPA Reviews

Reviews

6.8
Rating 10 - Excellent. 150 out of 1000 reviews
Rating 8 - Good. 366 out of 1000 reviews
Rating 6 - Okay. 257 out of 1000 reviews
Rating 4 - Poor. 142 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Grazziela

Traveled with partner
Disliked: Cleanliness
Dirty, full of dust everywhere. We wanted to check in earlier (1h) and happy to pay for it. Unfriendly receptionist said no because the room was not ready, even though the hotel was clearly empty. No towels in the room when we got inside, which tells me that the time they need to get the room ready was definitely not put to a good use.
Stayed 3 nights in Apr 2025

10/10 Excellent

christinmark

Stayed 1 night in Jan 2025

10/10 Excellent

Frederick

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is great

Clean room, comfortable beds. We ordered a breakfast and it was awesome - omelet, sausages, cheese, pastries, nice coffee. The stuff is very friendly. They allowed us to keep luggage after checkout, so we could stroll around the city center till 4pm (out train was at 5pm). Oh, the location is great too - walking distances to train stations and all the attractions.
Stayed 1 night in Nov 2024

6/10 Okay

Neil

Liked: Staff & service
Hotel was ok, reasonable price with continetal breakfast. Room is dated with seperate shower and toilet almost like a small flat. Bed was comfy and the toom was warm and quiet. Reims is a lovely city and the hotel is well located for the train station and city centre. Dont expect thrills but I would stay again
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, stayed in a much nicer room this time. Staff very friendly. Overall clean but areas get missed in rooms behind doors etc
Stayed 1 night in Oct 2024

8/10 Good

Steven

Stayed 1 night in Nov 2024

8/10 Good

David

Traveled with partner
Good location close to the centre. Convenient parking and friendly staff
Stayed 1 night in Oct 2024

8/10 Good

John Matthew

Stayed 1 night in Sep 2024

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality room. Everything worked.
Stayed 1 night in Jul 2024

8/10 Good

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very straightforward. The carpark was handy.
Stayed 1 night in Jul 2024

2/10 Terrible

Stuart

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Tired

Very tired hotel. Doubt if painted this century. No restaurant; no bar; no tea/coffee facilities in room. Basic bŕeakfast. Seems now to be used largely as a students' hall of residence. Wouldn't recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Branton

Stayed 5 nights in Jul 2024

8/10 Good

David

Stayed 1 night in Jun 2024

8/10 Good

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit old and tired in places but is due to undergo modernisation. Ideal location and parking was a godsend even at 13 euro a night. Real shame that the spa was such an expensive extra charge - 29 euro for a swim and sauna for an hour was too much.
Stayed 1 night in Feb 2024

10/10 Excellent

christinmark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christine Mark

This hotel is fabulous, quaint but lovely French room, ideal location it’s perfect we loved it!
Stayed 1 night in Jan 2024

6/10 Okay

Tracy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were lovely, the location fantastic, unfortunately our room did not live up to expectations. The net curtains at the window had a huge hanging rip in them, behind both the bedroom and bathroom door there were hairs and fluff like the cleaners never bothered there and the room just needed some overall care and attention. That said, because of the location, I’d give it another chance if I went back to Reims
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

John

Liked: Property conditions & facilities

Overnight stay

Perfect for overnight stay in the centre of Reims close to restaurants and just a few kilometres off the A26,about 5 minutes. On site gated parking.
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, friendly staff

Spacious room with good aircon. We were on 3rd floor and lift was small but efficient. Reception staff friendly. Secured parking at €13pn, and they let us leave car there for a couple of hours after (noon) checkout. Close to city centre attractions and restaurants
Stayed 2 nights in Sep 2023

2/10 Terrible

Karen

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We booked a superior room. There was no safe or minibar in the room. There was a large stain on the carpet, paint was peeling off the walls and woodwork, the sink was cracked, most of the furniture was wood grain but the wardrobe was an old white cupboard. The toilet was separate from the bathroom but was very small. Nothing like the picture on the website
Stayed 1 night in Sep 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel layout, but very comfortable and good value. Pity they couldn't accommodate a parking space for us, but public parking nearby was adequate.
Stayed 1 night in Sep 2023

6/10 Okay

Maz

Liked: Staff & service
Stayed 1 night in Sep 2023