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Aiden by Best Western South Reno

3.0 star property

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Photo gallery for Aiden by Best Western South Reno

Lobby sitting area
Property preview
Lobby
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
$99
includes taxes & fees
Dec 23 - Dec 24

Explore the area

View in a map
5851 S Virginia Street, Reno, NV, 89502
  • Place, Meadowood Mall
    ‪2 min walk‬
  • Place, Reno-Sparks Convention Center
    ‪19 min walk‬
  • Place, Atlantis Casino
    ‪2 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(69 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(10 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed) | Private kitchen | Mini-fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(54 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.2 out of 10
Wonderful
(78 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(36 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(56 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(51 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, in-room safe, desk, laptop workspace

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

Free toiletries, hair dryer, towels, soap

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

Free toiletries, hair dryer, towels, soap

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Walk in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Living Room, Wi-Fi, Shower Only

  • Sleeps 4

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About this property

Aiden by Best Western South Reno

3-star Reno hotel walkable to Meadowood Mall
This smoke-free hotel features a restaurant, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Change of towels is available on request.
Aiden by Best Western South Reno offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and smart speakers.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aiden by Best Western South Reno features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. This 3-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1496 square feet (139 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in January 2021.

Aiden by Best Western South Reno is a smoke-free property.

Aiden by Best Western South Reno has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - January 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

Aiden by Best Western South Reno Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1402 out of 2216 reviews
Rating 8 - Good. 513 out of 2216 reviews
Rating 6 - Okay. 171 out of 2216 reviews
Rating 4 - Poor. 54 out of 2216 reviews
Rating 2 - Terrible. 76 out of 2216 reviews

Reviews

10/10 Excellent

Shawntay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a family

Family of 5 - 2 adults and 3 children, 8, 6 & 2. We made it work, but definitely couldve used a pullout couch or a roll a way bed. We loved how this place was so open, clean and the renovations are top notch. Great price and lovely pool and 2 chicks breakfast was so delicious!
Stayed 1 night in Sep 2025

2/10 Terrible

Nathan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
you can't even get on property until after 4pm! they have everything locked up with a fence around the whole property! this place is an apartment complex that they turn into a hotel! i got to the property at 12 noon and i couldn't find out how to get in so i called the number that they gave me and they told me that nobody is allowed on property until 4pm! i waited outside the property for over 2 hours sitting on the sidewalk looking like a homeless man while trying to get in and arguing with them that no where does it say that we can't get on property until after 4pm! someone was kind enough to open the gate for me so i could sit down in a chair while waiting i had to poop so bad and i was super thirsty because i had nothing to drink since i came directly from the airport but they didn't care at all! they told me to take a taxi to a store with my suitcases and go poop there and buy water! horrible customer service! they had workers there on property and they refused to even acknowledge me! once they found out that i was on property sitting outside on the chair waiting to check in they called me and told me to leave and don't come back until after 4pm or they would call the police for trespassing! I demanded and got a fulll refund and got a hotel at best western down the street and best western had great customer service and was able to let me use a bathroom in the lobby even though i wasn't checked in yet. the workers on the phone can't even speak English!
Stayed 4 nights in Sep 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected a good night.
Stayed 1 night in Sep 2025

6/10 Okay

Janie

Traveled with family
Liked: Staff & service
Disliked: Amenities
Typical motel, comfortable enough but I did see a bug in my room. There was a smell. The bathroom was small and a little dirty. There was stuff on the shower wall.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities
Good service at late check in.. although a security guard sat on the couch staring at us. Didn’t like that the pool wasn’t heated in September, my kids were excited to swim. It looks like a coffee bar on the website, I didn’t see that.
Stayed 3 nights in Sep 2025

10/10 Excellent

mirela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful, rooms were clean and nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older motel that has been recently beautifully remodeled. The rooms are clean and very modern.
Stayed 1 night in Sep 2025

10/10 Excellent

Azatbek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for almost a week. The area is nice, quiet, and convenient for relaxation. From the balcony, you can enjoy the fresh mountain air and a view of the mountains in the distance. The pool and their in-house restaurant are very pleasant. Such a pleasant area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly. The property is clean and the location is convenient.
Stayed 5 nights in Sep 2025

2/10 Terrible

Alan

Liked: Staff & service
Disliked: Cleanliness
I liked the motel but I feel I should have received a refund for the last day as I could not sleep for three days
Stayed 4 nights in Sep 2025

8/10 Good

Elva

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The place seemed very well maintained it was very close to Meadowood Mall, literally across the street, it had a wonderful breakfast restaurant attached to the front of hotel. My only problem was we booked it online and when we went to check in the woman at the desk said that we had requested a pet friendly room which we had not we were not traveling with a pet and she said well because you booked online that's the only thing we have available. (not sure what difference that made, if I called the hotel directly or booked online I believe in these days most people do book online now). The room was tidy and neat however there was sand all over the floor obviously the floor had not been swept and it was sprayed with an overwhelming odor of cleaning chemicals which is very hard for my elderly mother to breathe. It did however have a lovely outdoor area with a kidney-shaped pool and a fire pit that you could sit around we did not enjoy this because we were so tired and had a busy day the next day but I would definitely recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

2/10 Terrible

Kimrey, Quincy

Stayed 1 night in Sep 2025

10/10 Excellent

Francis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Niki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, affordable, comfortable hotel near McCarren Airport in Reno.
Stayed 1 night in Sep 2025

8/10 Good

Annette

Liked: Staff & service, property conditions & facilities
hole in door trim on bottom room 115
Stayed 2 nights in Sep 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything we needed, shopping, restaurants, airport
Stayed 1 night in Sep 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and very quiet. The beds were comfortable, the staff were friendly and helpful. The only thing i didnt like was the bathroom door had a squeek to it when you open and closed it, also the lights in the room were very dim. I had my senior mom with me and it was hard for her to read or see much because of the dim lights. Brighter bulbs would be nice.
Stayed 2 nights in Sep 2025

2/10 Terrible

Justine

When I booked it said pet friendly. When I arrived after a 9 hour drive I was informed that it was dogs only. I had a bird in a cage. To her credit the woman at the front desk wrote down the names of four properties that supposedly accepted other animals. Only two would. Clarity on their website would be helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Stayed 1 night in Aug 2025

10/10 Excellent

Tina, Malden

Stayed 1 night in Sep 2025