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Eldorado Reno – A Caesars Rewards Destination

4.0 star property

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Photo gallery for Eldorado Reno – A Caesars Rewards Destination

Front of property
Interior
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
In-room safe, blackout drapes, iron/ironing board, free WiFi
5 bars/lounges, brewpub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • Parking available
  • Spa
  • Room service
$89
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
345 N Virginia St, Reno, NV, 89501
  • Place, National Bowling Stadium
    ‪2 min walk‬
  • Place, National Automobile Museum
    ‪6 min walk‬
  • Place, University of Nevada-Reno
    ‪11 min walk‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪6 min drive‬

Room options

View all photos for Mountain View Room 2 Queen Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Mountain View Room 2 Queen Non-Smoking

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pool View Room 2 Queens Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Pool View Room 2 Queens Non-Smoking

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite King Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premium Suite King Non-Smoking

8.4 out of 10
Very good
(12 reviews)
  • 780 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Room, 2 Queen Beds, Non Smoking, Pool View

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View Room King Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Mountain View Room King Non-Smoking

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(32 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite King Non-Smoking

Studio Suite King Non-Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio Suite King Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twenty One Suite King Non-Smoking

Twenty One Suite King Non-Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Twenty One Suite King Non-Smoking

  • 720 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for PETITE ROOM 1 QUEEN NON-SMOKING

PETITE ROOM 1 QUEEN NON-SMOKING | In-room safe, blackout drapes, iron/ironing board, free WiFi

PETITE ROOM 1 QUEEN NON-SMOKING

8.2 out of 10
Very good
(60 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Spa Suite King Non-Smoking

Corner Spa Suite King Non-Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Corner Spa Suite King Non-Smoking

  • 750 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Player Spa Large Suite King Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Player Spa Large Suite King Smoking

10.0 out of 10
Exceptional
(1 review)
  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Player Spa Suite King Non-Smoking

Player Spa Suite King Non-Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Player Spa Suite King Non-Smoking

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(137 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(125 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premium Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(105 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Type Assigned on Arrival

Room Type Assigned on Arrival | In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Type Assigned on Arrival

8.4 out of 10
Very good
(9 reviews)
  • 225 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Room, 1 King Bed, Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Room, 1 King Bed, Smoking

7.8 out of 10
Good
(25 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Petite Suite King Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Petite Suite King Non-Smoking

8.2 out of 10
Very good
(47 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Eldorado Reno – A Caesars Rewards Destination

Hotel in Downtown Reno
7 restaurants, a full-service spa, and a casino are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 5 bars/lounges, and a fitness center are onsite. Change of towels is available on request.
Eldorado Reno – A Caesars Rewards Destination offers 815 accommodations with safes and coffee/tea makers. This Reno hotel provides complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open select days.
In addition to a full-service spa, Eldorado Reno – A Caesars Rewards Destination features a fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 9 meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This Reno hotel also offers a casino, a nightclub, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Eldorado Reno – A Caesars Rewards Destination has designated areas for smoking.

Roxy - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
La Strada - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Brew Brothers - This brewpub specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Ichiban - This steakhouse specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Millies - This café specializes in American cuisine and serves breakfast, brunch, and lunch. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 15 per stay; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 7 restaurants

Restaurants on site

  • Brew Brothers
  • Ichiban
  • La Strada
  • Millies
  • Roxy

Things to do

  • 1,000 slot machines
  • 36 gaming tables
  • Casino (81,000 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Nightclub
  • Seasonal outdoor pool
  • Shopping
  • Sportsbook

Family friendly

  • Fenced pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 26 floors
  • 4 buildings
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 14 to May 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 22.7 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 41.93 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Airport shuttle
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 15.00 per stay (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 01 to October 14
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Eldorado Casino Reno
Eldorado Hotel Casino Reno
Eldorado Resort Casino Reno
Eldorado Hotel Reno
Eldorado Resort Reno
Eldorado Casino At The Row
Eldorado Resort Casino at THE ROW Reno
Eldorado Resort Casino at THE ROW Hotel
Eldorado Resort Casino at THE ROW Hotel Reno

Eldorado Reno – A Caesars Rewards Destination Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1332 out of 3002 reviews
Rating 8 - Good. 756 out of 3002 reviews
Rating 6 - Okay. 435 out of 3002 reviews
Rating 4 - Poor. 249 out of 3002 reviews
Rating 2 - Terrible. 230 out of 3002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wee enjoy our stay, the room was so clean and nice
Stayed 1 night in Jun 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelt like smoke…
Stayed 1 night in Jun 2025

8/10 Good

Louise

Stayed 1 night in Jun 2025

6/10 Okay

michelle, danville

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Decent Rate for the room for a quick overnight trip for work. Arrived on a Tuesday and casual dining in the hotel not available. No breakfast options for Wednesday inside hotel. Smoky atmosphere. Much needed updates needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Taylor

Traveled with family and small children
Disliked: Property conditions & facilities
We have stayed at the Eldorado many many times and usually have a great experience. This time however it was a rough time. The check in was great quick and easy! The room was very dated, the cabinets creaky and one about to fall off. When we got into the room the temperature was a little warm. After adjusting the thermostat down about 4 degrees to 68, we set our things down and went off the find food! A few hours later we returned to the room to find it Extremely hot. 78 or hotter the thermostat said 72 but we were sweating. After about 2 hours of our small children sweating and having a hard time falling asleep they finally went to bed. Only to be awaken by what I can only guess was 3 or more rooms worth of college kids having a party in the hall for 20 mins or so before one of the neighbors finally spoke up and got them to go away. About 2 hours later (midnight ish) we were all awaken by the pounding on a neighbor’s door for several minutes, which was followed by a short phone call on speaker phone. After getting up and asking the girl to find somewhere else to be, I realized the room was still 78 or so degrees. No amount of adjusting the thermostat or fan helped. Kind of a bummer all around way to start a vacation.
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Stayed 2 nights in Jun 2025

10/10 Excellent

Alif

Stayed 1 night in Jun 2025

10/10 Excellent

Tikki, Fernley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and inside the casino area were clean. The staff made use feel welcomed and very polite. The Pro’s… The room was clean and quiet. Was more than I was expecting to get for my money. The view was amazing for being a corner room. The bed was very comfy and sheets were so clean. The water pressure in the room was way better than some showers and tubs I’ve had at other casino’s. Con’s… Needed more lighting. The room was kinda dark and gloomy. Toilet was a tight fit with being right behind the door and sharing what little space there was with the shower. It took over 30 minutes to get the water high enough to run the jets in it. The 2 middle jets some flaws, one jet barely worked and the other bottom center jet works, just the cover piece for the little jet kept stretching my lower back cuz the cover piece was broken. Last… Need more coffee pods and sugar/cream. In our room there was 1 coffee pod and it was actually tea in the rack thing. Then there was only 2 packets of sugar and just a couple of other “sugar”s”. There was no conditioner at all. Can’t believe in order to get more coffee pods, you have to pay for them. That’s crazy, since other casino rooms give you as much coffee pods as you like along with as much sugar and creamer you may need for each cup of coffee. I would stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and staff!
Stayed 2 nights in Jun 2025

4/10 Poor

Jennifer

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

2 Star property at best

Bathroom had used soap still on the shampoo dispenser and a weird white substance soap scum or worse perhaps visible through the cheap anti slip. Was given a new room easily enough. 2nd clerk was helpful and kind. 1st was impatient and awkward just very stand offish not a front desk personality. Security there harassed my friend for being on the phone in my car longer than they thought appropriate for her protection alledgedly. Security glared at me when my elevator doors opened upon checkout to where I had to ask him if I could help him just a very strange exchange. I have never had an issue with security anywhere so I get the impression this is just their mode: overbearing for no reason other than wanted to be a police officer but failed the psyche exam multiple times and settled for security guard at a casino. Bartender at the 24hr cafe never acknowledged us then disappeared shortly after. Paid for the luxury level room lol not even luxury when compared to a remodeled motel 6 outdated and not in a niche type cute way which could be overlooked if the staff were better. Won enough to where I would gamble there again but never again would I stay on property two thumbs down
Mystery substance in bath mat and used soap also left behind
Stayed 3 nights in Jun 2025

10/10 Excellent

Wee Heavy, Portland

Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2025

6/10 Okay

Kathryn

Business traveler
Stayed 1 night in Jun 2025

6/10 Okay

Dwight

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No
Stayed 1 night in Jun 2025

6/10 Okay

Wilai

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No bathroom fan vent or microwave.
Stayed 2 nights in Jun 2025

2/10 Terrible

John

Stayed 1 night in May 2025

6/10 Okay

Cina

Traveled with family
Disliked: Property conditions & facilities
The bathroom fan was not working. The door at the bathroom was loud and broken. The room was ok but not good
Stayed 1 night in Jun 2025

10/10 Excellent

Angie

Stayed 1 night in Jun 2025

6/10 Okay

Magan l

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Tara

Liked: Staff & service, room comfort

Mediocre experience.

For the premium room description and price, I would have thought it would be nicer. The cleanliness level wasn’t great, as there were other people’s hairs on the bed and in the bathroom. The toilet wouldn’t flush upon check in, so a repairman had to come fix it. The towel rack fell off the wall and couldn’t be used. I’ve stayed at the Eldorado in years past and really expected a higher quality experience. Also, the valet service is no longer complimentary, unless you’re some sort of higher level payers club member.
Stayed 2 nights in Jun 2025