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Hampton Inn & Suites Reno West

2.5 star property

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Photo gallery for Hampton Inn & Suites Reno West

Exterior
Room, 2 Queen Beds, Refrigerator & Microwave | Minibar, in-room safe, iron/ironing board, free rollaway beds
Reception
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
$149
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
900 Ambassador Drive, Reno, NV, 89523
  • Place, Truckee River
    ‪2 min drive‬
  • Place, Grand Sierra Resort Casino
    ‪8 min drive‬
  • Place, Peppermill
    ‪13 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪10 min drive‬

Room options

View all photos for King, Studio, Kitchenette

King, Studio, Kitchenette | Minibar, in-room safe, iron/ironing board, free rollaway beds

King, Studio, Kitchenette

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King, Studio, Accessible, Bathtub

Combined shower/tub, hair dryer, towels

King, Studio, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King, Studio, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King, Refrigerator & Microwave

Minibar, in-room safe, iron/ironing board, free rollaway beds

King, Refrigerator & Microwave

9.6 out of 10
Exceptional
(31 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible

Combined shower/tub, hair dryer, towels

King, Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave | Minibar, in-room safe, iron/ironing board, free rollaway beds

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Combined shower/tub, hair dryer, towels

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queens Studio with Kitchenette

2 Queens Studio with Kitchenette | Minibar, in-room safe, iron/ironing board, free rollaway beds

2 Queens Studio with Kitchenette

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds, Accessible (Roll in shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave | Minibar, in-room safe, iron/ironing board, free rollaway beds

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(27 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, in-room safe, iron/ironing board, free rollaway beds

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/tub, hair dryer, towels

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room With Sofa Bed, Microwave And Refrigerator – Non-Smoking

  • Sleeps 4

King Studio with Tub-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 4

King Studio Suite

  • Sleeps 4

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Two Queen Beds Micro Fridge-Non-Smoking

  • Sleeps 4

Two Queen Mobile/Hearing Accessible with Tub Non-Smoking

  • Sleeps 4

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

hearing Access King Studio with Sofabed

  • Sleeps 4

Mobility hearing Access King Room with tub

  • Sleeps 4

mobility hearing Access Two Queen Studio with Roll in Shower

  • Sleeps 6

hearing Access King Room

  • Sleeps 2

1 King W/Microwv/Fridge Nonsmoke

  • Sleeps 2

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About this property

Hampton Inn & Suites Reno West

Hotel in Northwest Reno
An indoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Reno West offers 86 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Hampton Inn & Suites Reno West provides a sauna and a fitness center. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This Reno hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites Reno West is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per week
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Reno West Hotel
Hampton Inn Reno West

Hampton Inn & Suites Reno West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1002 reviews
Rating 8 - Good. 191 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jeanne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We specifically selected this hotel for 2 reasons: a covered/indoor pool and adjoining rooms. Our trip started out poorly with the check in. When I booked through Expedia, I specifically asked for adjoining rooms (inner doors connected). I called the hotel the next day to confirm the reserved rooms were adjoining. The property reservations person said the request was not in the system, but she had put in the notes and scheduled adjoining rooms. When we checked in the rooms were "close" but not adjoining. We needed 4 beds between the 2 rooms. The option given was a room with a single bed and the second with the 2 beds. Then the front desk said we could always check out. Extremely rude!
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 2 nights in Sep 2025

10/10 Excellent

Noel

Traveled with family
Liked: Amenities
There was a stain at the bathroom counter. It looks like blood stain. I asked the clean lady to please clean it and she did.
Stayed 2 nights in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome greeting. Quick check in. The room is beautiful, quiet and clean.
Stayed 1 night in Sep 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in a bit odd as incidentals had to be charged using an actual card for tapping - no Apple Pay although this was advertised. Also was not allowed to swipe card. Breakfast also a bit slow to replenish even although we were down early and it was not busy. Breakfast selection very good though with plenty of healthy options.
Stayed 1 night in Sep 2025

8/10 Good

vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend. Staff were friendly and helpful. The room, the lobby and the breakfast area were very clean. The only reason I didn’t give 5 stars was the lack of towels. We started out with 2 bath towels, 2 hand towels and 2 washcloths but every time the room was cleaned, some of the used towels were taken (not all) and some of the towels were replaced. Every day we ended up short either a washcloth or bath towel. So please be a little more generous when putting towels in the bathroom!
Stayed 3 nights in Sep 2025

10/10 Excellent

Corina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about this place and will stay there every time. I’m in Reno.
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for our stay, easy access on and off the freeway and our son and grandson lives in the same neighborhood. Very quiet and I love the breakfast buffet each morning.
Stayed 2 nights in Sep 2025

8/10 Good

jeanette, ruther glen

Liked: Cleanliness, amenities
Clean. Friendly staff!!
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome indoor pool that was actually warm! Room was very spacious, clean, and comfortable. Lovely complimentary breakfast. Our family of 5 plus dog stayed 2 nights and had a really nice stay at this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Poornima

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rested, we ate a great breakfast. Very clean. Very safe. Loved it.
Stayed 1 night in Aug 2025

10/10 Excellent

Isabelle

Stayed 3 nights in Aug 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 2 nights in Aug 2025

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, staff & service

Needs some work

Bathroom had a sliding door that did not stay closed. It would slowly roll back on the rail. Also it hung away from the wall by about two inches. This combo basically made for zero privacy for anyone in the bathroom
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend Hampton Inn Reno West. Friendly and courteous staff.
Stayed 2 nights in Aug 2025

2/10 Terrible

Autumn

Stayed 1 night in Aug 2025

10/10 Excellent

Cathy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt bad cause we had a noise complaint about our 2 yr old grandson. We were put on the 3rd floor even though I mentioned it would be a bad idea cause of our grandson jumping and running in the room. The receptionist stated it was fine. I’m so sorry.
Stayed 1 night in Aug 2025

8/10 Good

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a bit messy, but it was Burning-Man time so my wife and I understood. 2 towels, wash cloths, and face cloths is cutting it a bit close for 2 people for 2 nights (possibly due to the Burning-Man effect). The breakfast offered a number of choices and was very good. There were minor issues with the room, but the room and our linen were clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot August nights

Great hotel. I recommend it
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Shannon

Stayed 5 nights in Aug 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 5 nights in Aug 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed comforts were terrible
Stayed 1 night in Jul 2025

10/10 Excellent

taylor

Stayed 1 night in Aug 2025