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Hilton Garden Inn Reno

3.0 star property

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Photo gallery for Hilton Garden Inn Reno

Lobby
Exterior
32-inch LCD TV with cable channels, TV, video-game console
Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes
Indoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
9920 Double R Blvd, Reno, NV, 89521
  • Reno-Sparks Convention Center
    ‪5 min drive‬
  • Atlantis Casino
    ‪6 min drive‬
  • Peppermill
    ‪8 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Jetted Tub

Minibar

King Room, Jetted Tub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds Evolution

In-room safe, desk, laptop workspace, blackout drapes

2 Queen Beds Evolution

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King

In-room safe, desk, laptop workspace, blackout drapes

King

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (With Drinks-Snacks)

Room amenity

Room, 2 Queen Beds, Non Smoking (With Drinks-Snacks)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Room amenity

Room, 1 King Bed (With Drinks-Snacks)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

SpringHill Suites by Marriott Reno

  • Pool
  • Hot Tub
  • Breakfast included
  • Free WiFi
4.5 out of 5, Wonderful, (1000)
$200 nightly
The price is $200 total
includes taxes & fees
SpringHill Suites by Marriott Reno

About this property

Hilton Garden Inn Reno

3-star hotel in Reno/Tahoe Airport
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Hilton Garden Inn Reno offers 135 accommodations with video-game consoles and safes. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a fitness center, and in-room fitness.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Garden Inn Reno provides a fitness center and in-room fitness. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in July 2020.

Hilton Garden Inn Reno is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7:00 AM and 11 AM.
The Garden Grille & Bar - This restaurant serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 8 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Garden Grille & Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Renovated entire property - July 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 50 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 13.95 per person
  • Self parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Reno
Hilton Garden Inn Reno
Reno Hilton Garden Inn
Hilton Garden Inn Reno Hotel Reno
Hilton Garden Inn Reno Hotel
Reno Hilton Garden Inn
Hilton Garden Inn Reno Reno
Hilton Garden Inn Reno Hotel
Hilton Garden Inn Reno Hotel Reno

Hilton Garden Inn Reno Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 476 out of 1003 reviews
Rating 8 - Good. 301 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robbin, Bishop

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Had some problem with hot water but it was addressed and fixed expeditiously
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

mathew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Always great, I am a business traveler, and the proximity to grocery and decent take out restaurants is great. The area is very quiet too, staff are always friendly!
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

They allowed me to check in 2 hours prior to the 3pm check in. Room was very clean and bed was extremely comfortable. Our room had 2 queens, one of them was super squeaky.
Stayed 1 night in Feb 2025

4/10 Poor

Marsha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They didn’t mark hotel numbers in outside of building. You didn’t supply a complimentary breakfast. Parking &8.00 PER DAY! At checking we were told we had to give &150.00 for incidental charges and when I made reservations nothing was mentioned about it. The meals were good but way to much in price. We will not stay again.
Stayed 3 nights in Feb 2025

8/10 Good

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose the hotel because we wanted a hot tub for a ski weekend. The hot tub was out of order.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nazareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool wasn't heated. The spa wasn't working. Other than that it was a good stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed on the 4th floor and had some very noisy people above on the 5th floor. Reported it to the front desk about 11pm it slowed but got worse through out the night. Kids jumping and running pounding the floors. Others complained and knock on the door which included some yelling. Not a good night sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Araceli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about this stay was the at the staff was very nice , as soon as I got in they greeted me, checked me in and were telling me about the bar, the breakfast hours, and the little snack store . They then proceeded with my room key and showed me where the elevators were and what floor I was in. Overall this is the greatest hotel I’ve been in !!!! 10/10 ! 😌
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Safe, clean and quiet property close to shopping and eateries.
Stayed 2 nights in Feb 2025

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for a break

Friendly staff, fun trip! Eduardo was an awesome bar tender.
Stayed 1 night in Feb 2025

10/10 Excellent

Jenny

Stayed 1 night in Feb 2025

8/10 Good

Maria

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Nice clean place to stay. No tge best breakfast but good enough.
Stayed 6 nights in Jan 2025

8/10 Good

Zhong Ping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Candace

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice motel. Was there after surgery. Staff very nice and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Jan 2025

4/10 Poor

Paul

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Sensitive to scent beware

In the lobby and hallway there was an overpowering smell of perfumed cleaner. It was terrible. Like being in a candle store or the applying powdered carpet cleaner. I was very unpleasant. Fortunately the room had a window which opened to make it bearable. Someone is trying to hard.
Stayed 3 nights in Jan 2025

10/10 Excellent

PAM

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and very comfortable. The evening dining was fabulous. Roberto the waiter/bartender was fantastic. Was sort of disappointed that the breakfast wasn’t free, but McDonalds was close by. I would stay again! Pam from Nevada
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Stayed 1 night in Jan 2025

4/10 Poor

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The digital lock didn’t work properly during our stay. We would hear the lock unlock after touching it with the card, but when we would turn the handle, the door wouldn’t open. It took a few tries before being able to open the door. The bathroom ventilation was suboptimal. It took a long time to lower the humidity even with the door open. We stayed for three nights. Housekeeping was supposed to be done every other day. After the second day, we were expecting our room to be clean but it was not done when we came back to the room late in the afternoon. We talked to the agent at the front desk and were told housekeeping reported seeing our “no service at that time” sign. We had the sign on until 8:40am when we left for the day. We expected housekeeping to have come back to check if we left during the time they are supposed to clean during the day but they didn’t.
Stayed 3 nights in Dec 2024

4/10 Poor

Linda

Traveled with partner
Liked: Cleanliness, staff & service
I booked here because I wanted a hot tub and a pool. Your hot tub was out of order. I opted for both nights with my credit card. I left ten minutes after check out and your staff tried to charge my card for $270.00 a half hour later. I reported your company for fraud and will probably never stay in any of your establishments again. Your a bunch of lying crooks!
Stayed 2 nights in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Karla

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Dissapointed

I did not like all the extra charges this hotel tacks on. $ 8 for parking, $50 if we wanted to have the dogs with us, $19 for breakfast.. All these extra charges are not clearly stated on the website so we were not prepared for them. Will be very unlikely to stay here again.
Stayed 1 night in Dec 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was wonderful. I was disapointed to find out there was a charge for parking!
Stayed 1 night in Dec 2024