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Hyatt Place South Reno

3.0 star property

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Photo gallery for Hyatt Place South Reno

Lobby sitting area
In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
13957 S Virginia St, Reno, NV, 89511
  • The Summit Reno
    ‪1 min walk‬
  • Reno-Sparks Convention Center
    ‪8 min drive‬
  • Peppermill
    ‪11 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Bathtub

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mountain View (Bathtub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Mountain View (Bathtub)

  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Roll-in Shower

  • 355.8 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Roll-in Shower

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 320.2 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

  • 320.2 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Mountain View

  • 391.4 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 747.2 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, Multiple Beds

  • 427.0 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place South Reno

3-star Reno hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a meeting room, and a 24-hour front desk.
Hyatt Place South Reno offers 132 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place South Reno features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. This 3-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers express check-in and an elevator. Complimentary self parking is available on site, along with a car charging station.

Hyatt Place South Reno has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place South Reno has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 per person
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 8.00 per person
  • Pet fee: USD 75 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Reno South
Hyatt Place South Reno Reno
Hyatt Place South Reno Hotel
Hyatt Place South Reno Hotel Reno

Hyatt Place South Reno Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 232 reviews
Rating 8 - Good. 29 out of 232 reviews
Rating 6 - Okay. 8 out of 232 reviews
Rating 4 - Poor. 6 out of 232 reviews
Rating 2 - Terrible. 10 out of 232 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay to ski

Placeis very new and well kept. Opened Nov 2024. Looking forward to next stay here.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Sylwia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged twice, once by you and once by the Hyatt
Stayed 1 night in Feb 2025

10/10 Excellent

Kerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Xueyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Desiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

James

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Beautiful room. The price is a bit high and the pool closing at 7 o'clock seems a bit silly. Overall this is a great place and wortg the price. Rooms are nicely designed and decorated. Rooms are well equiped and the staff was really friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es nuevo, la decoración es bonita y está en una área con muchas tiendas y es fácil de llegar en automóvil
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Nichole

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Cold Showers no pressure no hot water

We stayed here for our wedding weekend in Reno, the hotel was clean and beautiful, but we took two cold showers. There was absolutely no hot water, we complained and nothing was done about it. We even put the lever to the hottest max and no hot water came, after running for 5-10 min. a little bit of luke warm water spouted but it was unacceptable. I look forward to having a nice, hot shower when I travel, the pressure was low, and having a cold shower was not ideal for such a special weekend.
Stayed 2 nights in Feb 2025

4/10 Poor

Mario

Traveled with family
Disliked: Staff & service, room comfort
I recently stayed at this hotel, and unfortunately, my experience was far from pleasant. The cleanliness of the room was unacceptable—when I checked in, I noticed dust on the furniture, dirty bathroom fixtures, and even hair in the sink and shower. Housekeeping seemed inconsistent, as my room was barely refreshed during my stay, and I had to call multiple times just to get fresh towels. Breakfast service was equally disappointing. The food was cold, stale, and lacked variety. The staff didn’t seem attentive, and tables were often left dirty for long periods. There were times when basic items like coffee or juice ran out, and it took forever to get them replenished. Overall, I expected a much higher standard of service, but this hotel fell short in both cleanliness and hospitality. I wouldn’t recommend staying here unless serious improvements are made.
Stayed 3 nights in Feb 2025

2/10 Terrible

jesse

Stayed 2 nights in Feb 2025

2/10 Terrible

Charles

Stayed 2 nights in Feb 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much shopping around beautiful and clean !
Stayed 1 night in Feb 2025

10/10 Excellent

Jeromy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. The stay was very comfortable.
Stayed 1 night in Feb 2025

8/10 Good

Qian, SAN JOSE

Stayed 4 nights in Feb 2025

4/10 Poor

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Didn’t get the room I had reserved
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff, spotless hotel!

Beautiful Hotel, wonderful staff, we had a weather delay and they were ao kind and helpful dispite us having gotten in at 1am. Probably one of the cleanest hotels I have ever been in and I travel for a living!
Stayed 1 night in Feb 2025

10/10 Excellent

Kathya

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The receptionist was very helpful and was able to answer all of our questions. Thank you for the work y’all do!
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. Highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Roman

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to say I had a very pleasant experience at Hyatt South Reno! The concerns a lot of the reviews mentioned were not experienced during our stay. The only thing that could be better are the pool hours which are 6am-7am currently. Besides that, pool is nice and heated. Jacuzzi available. Nice gym to workout at. In the Room, the Tvs have built in Chromecast so you could rent a movie on YouTube and just stream it to the TV. Staff was very friendly! Will definitely come back!
Stayed 1 night in Jan 2025