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Hyatt Place Reno

3.0 star property

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Lobby
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Restaurant
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$116
includes taxes & fees
Jan 19 - Jan 20, 2026

Explore the area

View in a map
13957 S Virginia St, Reno, NV, 89511
  • Place, The Summit Reno
    ‪1 min walk‬
  • Place, Cinemark Century Summit Sierra
    ‪3 min walk‬
  • Place, Grand Sierra Resort Casino
    ‪11 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Mountain View

9.8 out of 10
Exceptional
(6 reviews)
  • 391 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Hair dryer, towels, soap, shampoo

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, Multiple Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 427 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 747 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Bathtub

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Roll-in Shower

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mountain View (Bathtub)

Hair dryer, towels, soap, shampoo

Room, 1 King Bed with Sofa bed, Mountain View (Bathtub)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Reno

3-star Reno hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and a meeting room are onsite.
Hyatt Place Reno offers 132 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Reno features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. This 3-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers express check-in and an elevator. Onsite parking is available (surcharge), along with a car charging station.

Hyatt Place Reno has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Reno has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 10 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8.66 for adults and USD 8.66 for children
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8.66 for adults and USD 8.66 for children
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Reno South
Hyatt Place South Reno Reno
Hyatt Place South Reno Hotel
Hyatt Place South Reno Hotel Reno

Hyatt Place Reno Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 310 out of 425 reviews
Rating 8 - Good. 64 out of 425 reviews
Rating 6 - Okay. 21 out of 425 reviews
Rating 4 - Poor. 13 out of 425 reviews
Rating 2 - Terrible. 17 out of 425 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice, however, they charge for parking even though they have their own lot.
Stayed 1 night in Sep 2025

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent distance to all local shops, skiing, excellent service, clean room
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 2 nights in Jul 2025

4/10 Poor

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For some reason they said Expedia did NÓT have a reservation 4 me?! Since I had all my all my chk in and confirmation numbers they allowed me to stay...
Stayed 1 night in Sep 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Norma

Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely laid-out and furnished room. The set-up for breakfast is nicely done and there is outdoor seating. Grounds are nicely maintained. The exercise room / pool area is superb. Double, fast elevators.
Stayed 2 nights in Sep 2025

6/10 Okay

Jeff

Disliked: Cleanliness
Room was clean except for the floor. The first night we checked in, we noticed sticky stuff on the floor and one counter top. We advised the manager and she said house keeping had gone home for the night. We said no problem, but please make sure that they clean it tomorrow. They did not clean the floor the fallowing day. My wife went down and talked to the manager again and she said she was sorry and would get someone up to clean it right away. No one ever showed up and we had to leave for dinner reservations. On the way out my wife spoke to the manager again and she assured us the floor would be cleaned before we got back from dinner. They did clean the floor but didn’t get all the stuff off. This was very disappointing considering how beautiful the property is. Unfortunately due to our poor experience, we will never stay at this property again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. The room was clean and everything you could need is in walking distance!
Stayed 2 nights in Sep 2025

6/10 Okay

Lisa, Menifee

Traveled with partner
Liked: Cleanliness, staff & service
My husband and I stayed at Hyatt Place Reno (Sept 19–22) and left with mixed feelings. The hotel opened less than a year ago but already shows wear - thin walls, quirky toilets, and missing light covers in the halls. Housekeeping is by request only, so trash, towels, and in-room coffee aren’t refreshed unless you ask. On arrival, the elevators were down, which was hard for my 80-year-old husband with COPD. Thankfully, the front desk agent was excellent and moved us from the top floors down to the 2nd floor (no ground floor rooms at this property), carried luggage up the stairs himself, and waived parking and breakfast fees. Unfortunately, the “new” breakfast is not worth paying for. My plate of eggs, sausage, and potatoes was cold. Gone too are the all-day coffee, snacks, and grab-and-go options Hyatt Place used to offer. Rooms also lack microwaves, which is inconvenient. The 2nd floor ice & water machine were also broken adding to the inconvenience. On the plus side: comfortable beds, clean rooms, good location at Summit Mall, and mostly kind staff. But with added fees, fewer amenities, and limited food and coffee service, this hotel no longer feels like a good value. I’ll look elsewhere for future Reno visits.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jonalyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to check in. Beds were soft. And plenty of thinks to do
Stayed 2 nights in Sep 2025

10/10 Excellent

Lenilu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and excellent customer service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeriann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Cathy

Traveled with partner
Check in was easy. Pricey hotel and no continental breakfast charged $10.00 for parking. Great location next to mall area and restaurants.
Stayed 1 night in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
I gave facilities 3 stars because the elevator was out of order. Other than that it was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at this new, modern Hyatt Place!

My husband and I thoroughly enjoyed our two night stay at Hyatt Place Reno. Every staff member we interacted with was professional and friendly. Our room was large, modern and very comfortable. We enjoyed the modern furnishings throughout the hotel and loved the outdoor seating options. The optional breakfast was beautifully presented with many food choices including sausages, pancakes, French toast, eggs, fresh mixed fruit and vanilla yogurt with multiple toppings to add. Our only disappointments were with the pool and jacuzzi. The jacuzzi was apparently closed for repair, although there wasn’t a sign stating so, and we discovered this when we stepped in to cold water. The pool was large and kept at an adequately cool temperature, but the water had a terrible odor which made us question the cleanliness and upkeep. We look forward to a return visit to this location which is located conveniently next to great shopping, dining and entertainment.
Stayed 2 nights in Sep 2025

4/10 Poor

Janice

Stayed 1 night in Sep 2025

10/10 Excellent

Norma

Stayed 1 night in Aug 2025

10/10 Excellent

Marian

Traveled with family
We really enjoyed our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert, PARMA HEIGHTS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay again

We had a great stay... hotel is beautiful the room spacious and ammenities wonderful. The breakfast was the most beutiful layout i have ever experienced and so many options.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Very nice hotel but beware of the 4th floor

Hotel is new and very clean. The room was very spacious and comfortable. Good location within walking distance to Trader Joe’s! Our room was on the 4th floor and I think the hotel’s big A/C condenser was right above us. It loudly rumbled intermittently all night and vibrated the headboard of the bed. I mentioned it to the staff, but she seemed very uninterested in my comment. The hotel is nice enough that I will return but will definitely request a lower floor next time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Elisa

Stayed 1 night in Aug 2025