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Renaissance Reno Downtown Hotel & Spa

4.0 star property

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Photo gallery for Renaissance Reno Downtown Hotel & Spa

Meeting facility
Lobby
Lobby
Meeting facility
Down comforters, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Pool
  • Room service

Explore the area

Map
One South Lake Street, Reno, NV, 89501
  • Riverwalk District
    ‪3 min walk‬
  • National Bowling Stadium
    ‪7 min walk‬
  • Reno Events Center
    ‪9 min walk‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Down comforters, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 394 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Down comforters, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 394 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

View from room

Suite, 1 King Bed, Corner

  • City view
  • 680 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down comforters, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

View from room

Suite, 1 Bedroom, Non Smoking

  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down comforters, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down comforters, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 394 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Down comforters, desk, blackout drapes, iron/ironing board

Single Room, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 394 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down comforters, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 345 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Renaissance Reno Downtown Hotel & Spa

4-star hotel in Downtown Reno
Along with a full-service spa, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Renaissance Reno Downtown Hotel & Spa offers 186 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. 49-inch Smart televisions come with premium cable channels and Netflix.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include massages. The spa is open select days.
In addition to a full-service spa, Renaissance Reno Downtown Hotel & Spa features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers an arcade/game room, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Renaissance Reno Downtown Hotel & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 1:00 PM.
The Shore Room - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 18 per night)
  • Uncovered valet parking on site (USD 23 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 12 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Shore Room

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 18 2025 to May 22 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 1 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 18 per night
  • Uncovered valet parking fee: USD 23 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Renaissance Reno Downtown
Renaissance Reno & Spa Reno
Renaissance Reno Downtown Hotel
Renaissance Reno Downtown Hotel & Spa Reno
Renaissance Reno Downtown Hotel & Spa Hotel
Renaissance Reno Downtown Hotel & Spa Hotel Reno

Renaissance Reno Downtown Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 372 out of 597 reviews
Rating 8 - Good. 136 out of 597 reviews
Rating 6 - Okay. 44 out of 597 reviews
Rating 4 - Poor. 24 out of 597 reviews
Rating 2 - Terrible. 21 out of 597 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Reno stay
The staff at the Renaissance are consistently kind, helpful and conscientious.
Stayed 1 night in Jan 2025

6/10 Okay

Larry

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our rooms were dirty when we walked into them had to go back down to the front desk to get new rooms, had asked for connecting rooms but were instead given rooms very far apart
Stayed 1 night in Dec 2024

6/10 Okay

Jason, Libby

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Osbaldo

Liked: Cleanliness, staff & service, property conditions & facilities
I lake all the service and how clean it is.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hana

Stayed 2 nights in Dec 2024

10/10 Excellent

carolyn

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very chill, bar was fun.
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t need to leave the property.
Was there for a business event and was very happy with the property and its dinning and entertainment options.
Stayed 2 nights in Dec 2024

10/10 Excellent

ROSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Alexis

Business traveler
Liked: Cleanliness, staff & service, room comfort
Room coffee
I stay here every other week (3-4 nights a month) so while this might sound silly, my core complaint is the coffee machines in the room. No respectable hotel has coffee machines that require guests to run boiling water through single use PET plastic - a known carcinogen and totally gross to essentially get a single use plastic with coffee grains to a near melting temperature. Every other hotel above $250/night has moved to the small nespresso machines that use aluminum pods. I seriously might stop staying here due to this - I'm here for business frequently, wake up needing coffee in my room to start on emails/shower before work and this is a big deterrent. Otherwise, it's a good location, rooms are clean and staff is lovely. This is just one of the more notable things that should be addressed by a high-end hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Timothy

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Lemetrica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures don’t do the hotel justice. The spa amazing. The staff friendly and knowledgeable of the area, very helpful.
Stayed 2 nights in Nov 2024

6/10 Okay

Alexis

Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, amenities
The best hotel in Reno… bar none! Best in class customer service. Beautiful accommodations - well appointed room, spectacular restaurant and perfect river front location.
Stayed 1 night in Nov 2024

2/10 Terrible

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we checked out one of staff members were not nice and not welcoming. They didn't even smile or ask us about our stay. They questioned a for request email thinking it was coming from me. We felt we were treated as if we re criminals. Not coming back here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Reno for sure.
Stayed 1 night in Oct 2024

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Carlos

Stayed 2 nights in Sep 2024

10/10 Excellent

tim

Liked: Cleanliness
Stayed 5 nights in Aug 2024

6/10 Okay

William

Business traveler
Liked: Cleanliness, staff & service, room comfort
Lighting in the room, especially in the bathroom was insufficient Front desk staff, however, were great Restaurant was above average; somewhat limited menu, but what was on there was very good
Stayed 1 night in Sep 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was great as we arrived early and they accommodated us immediately. Rooms were nice, but small. Dining in hotel was good, but didn't like the area around the hotel. Didn't seem safe. Parking not included in stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Stayed 2 nights in Aug 2024

10/10 Excellent

Deanna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pet friendly stay at Renaissance. The staff was pleasant and helpful. The spa is welcoming and relaxing. We enjoyed the Shore Bar and the patio by the river.
Stayed 2 nights in Jul 2024