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Renaissance Reno Downtown Hotel & Spa

4.0 star property

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Photo gallery for Renaissance Reno Downtown Hotel & Spa

Seasonal outdoor pool
Down comforters, desk, blackout drapes, iron/ironing board
2 bars/lounges
Meeting facility
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking available
  • Pool
  • Spa
  • Room service

Explore the area

Map
One South Lake Street, Reno, NV, 89501
  • Pioneer Center for the Performing Arts
    ‪2 min walk‬
  • Riverwalk District
    ‪3 min walk‬
  • National Automobile Museum
    ‪4 min walk‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Down comforters, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 394 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Down comforters, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 394 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

View from room

Suite, 1 King Bed, Corner

  • 680 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down comforters, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

View from room

Suite, 1 Bedroom, Non Smoking

  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down comforters, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down comforters, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 394 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Down comforters, desk, blackout drapes, iron/ironing board

Single Room, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 394 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down comforters, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 345 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Peppermill Resort Spa Casino

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
4.4 out of 5, Excellent, (5534)
The price is $70
per night
$132 total
includes taxes & fees
Mar 4 - Mar 5
Peppermill Resort Spa Casino

About this property

Renaissance Reno Downtown Hotel & Spa

4-star hotel in Downtown Reno
Along with a full-service spa, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Renaissance Reno Downtown Hotel & Spa offers 186 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. 49-inch Smart televisions come with premium cable channels and Netflix.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include massages. The spa is open select days.
In addition to a full-service spa, Renaissance Reno Downtown Hotel & Spa features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers an arcade/game room, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Renaissance Reno Downtown Hotel & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 1:00 PM.
The Shore Room - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 18 per night)
  • Uncovered valet parking on site (USD 23 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 12 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Shore Room

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 18 per night
  • Uncovered valet parking fee: USD 23 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Renaissance Reno Downtown
Renaissance Reno & Spa Reno
Renaissance Reno Downtown Hotel
Renaissance Reno Downtown Hotel & Spa Reno
Renaissance Reno Downtown Hotel & Spa Hotel
Renaissance Reno Downtown Hotel & Spa Hotel Reno

Renaissance Reno Downtown Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 368 out of 591 reviews
Rating 8 - Good. 135 out of 591 reviews
Rating 6 - Okay. 43 out of 591 reviews
Rating 4 - Poor. 24 out of 591 reviews
Rating 2 - Terrible. 21 out of 591 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lemetrica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures don’t do the hotel justice. The spa amazing. The staff friendly and knowledgeable of the area, very helpful.
Stayed 2 nights in Nov 2024

6/10 Okay

Alexis

Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, amenities
The best hotel in Reno… bar none! Best in class customer service. Beautiful accommodations - well appointed room, spectacular restaurant and perfect river front location.
Stayed 1 night in Nov 2024

2/10 Terrible

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we checked out one of staff members were not nice and not welcoming. They didn't even smile or ask us about our stay. They questioned a for request email thinking it was coming from me. We felt we were treated as if we re criminals. Not coming back here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Reno for sure.
Stayed 1 night in Oct 2024

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Carlos

Stayed 2 nights in Sep 2024

10/10 Excellent

tim

Liked: Cleanliness
Stayed 5 nights in Aug 2024

6/10 Okay

William

Business traveler
Liked: Cleanliness, staff & service, room comfort
Lighting in the room, especially in the bathroom was insufficient Front desk staff, however, were great Restaurant was above average; somewhat limited menu, but what was on there was very good
Stayed 1 night in Sep 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was great as we arrived early and they accommodated us immediately. Rooms were nice, but small. Dining in hotel was good, but didn't like the area around the hotel. Didn't seem safe. Parking not included in stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Stayed 2 nights in Aug 2024

10/10 Excellent

Deanna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pet friendly stay at Renaissance. The staff was pleasant and helpful. The spa is welcoming and relaxing. We enjoyed the Shore Bar and the patio by the river.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tommy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Celia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had the BEST stay here. We got an amazing upgrade. Corner room with magnificent views. Every single staff member was professional and kind. The restaurant is really good. You can sit inside or outside with a front row river view. The fresh brioche bread with avocado or made as French Toast was a favorite. If you need to be in that area of Reno, I wouldn't stay anywhere else.
Stayed 2 nights in Aug 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great place to stay. Hotel can be a bit loud based on traffic noise, air conditioner, and other guests. The staff was amazing, the facility was clean and up to date. Only suggestion is to upgrade pool area, looks the same as 8 years ago when I last visited.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Reyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Everything was good. We had a nice stay
Stayed 1 night in Jul 2024

2/10 Terrible

ROBERT

Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Stayed 2 nights in Jun 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean and safe hotel. Classy place to stay in Reno
Stayed 1 night in Jun 2024

6/10 Okay

Elizabeth

Traveled with group, Traveled with family
Spa was a disappointment. We arrived 30 minutes early to relax at the spa before our spa package however it took 25 minutes to check in as others were checking out and we were asked to wait. Once we were escorted in we changed and immediately we were called back for our massages. Massages were good but our package was supposed we be a massage and facial. it was not a facial. Just a mud mask. Not worth that price of the package. We were also supposed to get a tshirt and we were asked what size shirt we wanted on Friday when we confirmed our appointment. However when we checked out they did it have our sizes for shirts! Why bother asking then? We ended up with tote bags instead. We confirmed our appointment 3 times too-By email, text and call- excessive and annoying. I understand if we didn’t reply but we replied each time!! Then we I tried checking out after our spa appointment the credit card machine wasn’t working after resetting the system 2 times the attendant ended up charging my card manually. Very time consuming as we were had dinner reservations we were trying to get too.
Stayed 1 night in Jun 2024

4/10 Poor

Heidi

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel property was kept very nice. We weren't to keen on not having covered parking. We were also very displeased with the fact that we paid over $300 for 1 night yet had to also pay $19.50 for parking per 24 hrs and Wi-Fi was not included and we would have had to pay (which we certainly did not). We were on the 5th floor. There was one ice machine and one drink vending machine. The vending machine was complety empty. Not one choice was available. The day we were there the weather was in the 90's. We choose to try out the restaurant in the hotel. They had huge sliding doors open to the seating outside. We sat down at our table and quickly realized that it had to have been in the 80°s for inside dining. I used my menu as a fan the entire time we were seated. It was so hot and uncomfortable. We rushed to eat, just to get out of that restaurant. For the price we paid for a one night stay, we certainly figured it would had been more enjoyable. We won't be referring this hotel to anyone we know.
Stayed 1 night in Jun 2024