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Sonesta ES Suites Reno

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites Reno

Courtyard
Full-size fridge, microwave, stovetop, dishwasher
Exterior
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Aerial view

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Kitchen
    Kitchen

Explore the area

Map
9845 Gateway Dr, Reno, NV, 89521
  • Meadowood Mall
    5 min drive
  • Reno-Sparks Convention Center
    6 min drive
  • The Summit Reno
    6 min drive
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    8 min drive

Room options

View all photos for Deluxe Room, 1 Twin Bed

Down comforters, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Twin Bed

  • 569 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Studio)

Down comforters, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed (Studio)

  • 569 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

Superior Suite, 1 King Bed with Sofa bed (One Bedroom) | Down comforters, desk, laptop workspace, blackout drapes

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

  • 569 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

Down comforters, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

  • 569 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

Down comforters, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • 569 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Down comforters, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • 569 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

Down comforters, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

  • 569 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Down comforters, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • 569 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

Down comforters, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

  • 569 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom)

Down comforters, desk, laptop workspace, blackout drapes

Superior Suite, Multiple Beds (Two Bedroom)

  • 712 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

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4.4 out of 5, Excellent, (2869)
The price is $87
per night
$136 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Sonesta ES Suites Reno

3-star hotel in Reno/Tahoe Airport
A 24-hour fitness center, a 24-hour business center, and an outdoor tennis court are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a meeting room are onsite. Housekeeping is available on request.
Sonesta ES Suites Reno offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with queen sofa beds and dining tables. Beds feature down comforters. 40-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor tennis court, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Sonesta ES Suites Reno provides an outdoor tennis court and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Parking is available onsite for a surcharge.

Sonesta ES Suites Reno is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 8:30 AM and on weekends between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Grab bar in shower (33 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 9 to May 29:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Sonesta ES Suites Reno Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 275 out of 686 reviews" "
Rating 8 - Good. 190 out of 686 reviews" "
Rating 6 - Okay. 90 out of 686 reviews" "
Rating 4 - Poor. 66 out of 686 reviews" "
Rating 2 - Terrible. 65 out of 686 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joe

Business traveler
Liked: Cleanliness, staff & service, room comfort
I got 2 rooms for my drivers and myself I got the keys to both rooms gave one set of keys to my drivers and I took the other stuff went to my room and it had not been cleaned or made up yet to front desk. She immediately gave me a new room so life is good.
Stayed 1 night in Aug 2024

10/10 Excellent

Landis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, will come again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than I was unable to check in at 4pm due to staff unable to have room ready - everything else was PERFECT! The room Was clean and good size very comfortable for my two night stay - I will be back
Stayed 2 nights in Aug 2024

10/10 Excellent

Dale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
good value, clean modern and convinient.
Stayed 2 nights in Aug 2024

10/10 Excellent

L.A.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Business trip nice accommodation and near airport.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Kristie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staffs were friendly. Breakfast was too simple.
Stayed 2 nights in Jul 2024

8/10 Good

Shaila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The charge you extra money for parking your vehicle on their property. Absolutely ridiculous.The beds were too firm, I felt like I was sleeping on the floor. I didn't sleep well at all because of it. I woke up constantly sore. The room was clean and roomy. Check in was easy. Breakfast was great quality.
Stayed 1 night in Jul 2024

8/10 Good

Delmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Freddy

Stayed 2 nights in Jul 2024

2/10 Terrible

tabarri

Disliked: Cleanliness, property conditions & facilities
No volleyball court as seen in picture. Beds were not both king size Toilets were not working in both rooms And roaches were in the kitchen Kitchen utensils were dirty Kitchen sink and diswasher super stinky
Stayed 5 nights in Jul 2024

8/10 Good

Rian

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was well taken care of, the rooms very nice and clean, great location with walking distance to shops and restaurants. The cons of the trip were the rooms were not ready for check-in at the time check in opened. It was more than 1 hr late. In addition, the rooms with the king bed and pullout couch did not have a complete bedding set for the pullout couch and when asked, staff said they had none of the missing pieces to make up the couch bed. I wasn’t impressed with staff but overall it was a nice hotel
Stayed 1 night in Jul 2024

6/10 Okay

Brandi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable behind locked doors
The bed was super comfortable. The room was spotless. Everything worked and was wonderful. Check in was not great, she gave me one card and didn’t say much or tell me that the whirlpool that we kinda picked this place for was out of order. At 9:15pm, we had “housekeeping” bang on our door to ask if we were extending our stay…… we had checked in at 3…. Super sketchy. Comfort of the room was too notch though. Probably won’t go back because of the late night “housekeeping” call and lack of working whirlpool and unheated pool.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Over all nice stay but things were broken
Nice room, good breakfast but Jacuzzi was broken. And there was no printer with the computer.
Stayed 2 nights in Jul 2024

4/10 Poor

Tyler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Never let known about dog fee before booking the room. Also there was ants in our room and they rush the breakfast too. Very disappointed.
Stayed 2 nights in Jul 2024

8/10 Good

Encarnacion

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all! Staff very nice & friendly! Manager was so sweet!
Stayed 1 night in Jun 2024

4/10 Poor

Delores

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room was dirty/ trash can looked like someone threw up in it and they just put a trash bag in it. Toilet kept getting clogged. We had to change rooms. There was no phone in our first room
Stayed 3 nights in Jun 2024

10/10 Excellent

Marsha

Liked: Cleanliness, amenities, property conditions & facilities
All staff was very friendly
Stayed 1 night in Jun 2024

2/10 Terrible

Seanna, okemos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely disappointed in the stay here the pool was closed down and they said they're going to fill it in with dirt and that's one of the reasons why I stayed there was for that amenity. And now they're taking it away and told me that the pool was up and running before I got there lied extremely upset about that went to the pool it was disgusting the whole place is run down customer service is terrible they're breakfast is repeat of everything they had the day before just okay Will not stay here again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mariano

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with your family
Stayed 2 nights in Jun 2024