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Atrium Ambiance Hotel

4.0 star property

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Photo gallery for Atrium Ambiance Hotel

Outdoor pool, pool umbrellas
Reception
Lunch and dinner served, international cuisine
Lounge
Junior Suite, Jetted Tub | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Spa
  • Laundry

Explore the area

Map
M. Portaliou 24, Rethymno, Crete, 74133
  • Town Beach
    ‪4 min walk‬
  • Blue Beach
    ‪4 min walk‬
  • Rethymnon Town Hall
    ‪16 min walk‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪64 min drive‬

Room options

View all photos for Executive Suite, Jetted Tub

Executive Suite, Jetted Tub | In-room safe, soundproofing, free WiFi, bed sheets

Executive Suite, Jetted Tub

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, soundproofing, free WiFi, bed sheets

Superior Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View | Balcony view

Deluxe Room, Pool View

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View

Standard Room, Pool View | In-room safe, soundproofing, free WiFi, bed sheets

Standard Room, Pool View

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Pool View

Superior Room, Pool View | In-room safe, soundproofing, free WiFi, bed sheets

Superior Room, Pool View

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Jetted Tub

Junior Suite, Jetted Tub | In-room safe, soundproofing, free WiFi, bed sheets

Junior Suite, Jetted Tub

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Atrium Ambiance Hotel

4-star Rethymno hotel with restaurant
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Atrium Ambiance Hotel offers 121 air-conditioned accommodations with safes and designer toiletries. Rooms open to balconies. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Rethymno hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Atrium Ambiance Hotel features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This Art Deco hotel also offers a library, a terrace, and barbecue grills.

Atrium Ambiance Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.
Atrium Ambiance Hotel has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Oinos

Things to do

  • Billiards/pool table
  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 14 and younger are not allowed at this property; All guests older than 14 are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 25.00 (subject to availability)
  • In-room safe fee: EUR 2.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 1041Κ013A0189300

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children 14 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Atrium Hotel Rethimnon
Atrium Rethimnon
Atrium Hotel Rethymnon
Atrium Rethymnon
Atrium Ambiance Hotel Rethymnon
Atrium Ambiance Rethymnon
Atrium Ambiance
Atrium Ambiance Hotel Hotel
Atrium Ambiance Hotel Rethymno
Atrium Ambiance Hotel Hotel Rethymno

Atrium Ambiance Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 78 reviews
Rating 8 - Good. 28 out of 78 reviews
Rating 6 - Okay. 0 out of 78 reviews
Rating 4 - Poor. 0 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Nice hotel in good location. Staff friendly and rooms small but nice. A kettle in the room but no tea or coffee sachets. The swimming pool was too dirty to use (cloudy and with sand) and mostly in the shade. Location good near the beach and the old town. Of course this makes it noisy - light sleepers might need earplugs!
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, good service, the breakfast was amazing
Stayed 4 nights in Oct 2024

8/10 Good

Kate

Stayed 7 nights in Jun 2024

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. No coffee or tea making facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

JULIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room spotlessly clean, comfortable beds and choice of pillows! Fabulous breakfast. Location perfect. Only thing that let the room down was lack of usable storage space for clothes. Large wardrobe but only a few hangers and no drawers large enough to put clothes in.
Stayed 7 nights in May 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

jon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Julia

Stayed 7 nights in Oct 2023

10/10 Excellent

Felecia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great location and has the best staff. They always go the extra mile to help you. They always so helpful.
Stayed 5 nights in Jul 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Exceptional
This is my second trip to the Atrium Ambiance Hotel and it didn't disappoint. The room was great and the hotel is in a good location, close to the beach and not too far from the centre of Rethymno. All staff were charming and helpful and I would like to say a special thanks to the bar staff Sissy and Nikos who were really lovely and looked after us every evening. Would definitely recommend it to family and friends.
Stayed 7 nights in Jul 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Peder

Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Pros: -The Dutch receptionist is the biggest asset of this hotel! She was so nice and helpful! -Clean hotel and modern enough -Plenty of sunloungers available all the time -best fresh orange juice and tzatziki I ever had -good poolside cocktails Cons: - The waiting staff are very rude. Especially the tall blonde lady. She needs to remember this is a hotel restaurant not an army canteen. - the room and bathroom are tiny. I booked a superior room. There is barely any room to move in the bathroom. The shower is good and spacious though. - food is only ok. Nothing special and just a few dishes to choose from. We did find something to eat though every night. - desserts are poor but there was watermelon at breakfast and dinner. - cleaners always forgot to give us 2 large bathroom towels and would just leave 1 large and 2 small towels. We asked reception to give us another towel one night and they had none..very annoying as it happened almost every day.
Stayed 11 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless stay! Amazing staff, rooms, pool, location, food, entertainment. Can not recommend enough
Stayed 11 nights in Aug 2020

10/10 Excellent

Raya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Apr 2019

8/10 Good

Tom, Wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with pool close to the beach
Nice hotel with pool close to the beach. Staff were really friendly, room was modern and also clean. We had bed and breakfast and, being British, found that it was targeted at European guests. There were a large variety of continental options while the cooked breakfast was of an okay quality. We had a great stay though and was a fantastic hotel, would definitely recommend!
Stayed 9 nights in Jul 2017

10/10 Excellent

Thomas, Cranston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth it!
Great place and very good prices.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in great position, close to beach and town
Had a ovely stay here. Staff are all very friendly and helpful and the hotel is spotlessly clean and the food is really good with something for everyone and the pool bar snacks are great at lunchtime if you can't be bothered to move! The hotel is fairly quiet with entertainment every other night but it was so close to town there is always plenty to do. Swimming pool area is well kept, plenty of sunbeds and although the sun is gone from the pool by around 4pm, it is quite a welcome relief! Rooms are clean and well kept and beds are comfortable!

10/10 Excellent

Erika C.

Stayed 2 nights in Sep 2024

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Alle sehr freundlich, zum Strand nur 200m
Stayed 7 nights in Jun 2024

8/10 Good

Kaja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024