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Axos Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Axos Hotel

Seasonal outdoor pool, open 8:30 AM to 9:30 PM, pool umbrellas
Bar (on property)
Exterior
Interior
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
Mahis Kritis, 167 - Platanias, Rethymno, Crete Island, 74100
  • Platanes Beach
    13 min walk
  • Horse Park Rethymno
    18 min walk
  • Taverna Vergina
    1 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    67 min drive

Room options

View all photos for Comfort Apartment

Comfort Apartment | Living area | LCD TV

Comfort Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Studio

Comfort Studio | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Comfort Studio

  • 215 sq ft
  • Studio
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Axos Hotel

Rethymno apartments with balconies
This aparthotel features a restaurant, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Each apartment offers comforts like a Tempur-Pedic bed and premium bedding, plus a balcony and an LCD TV with satellite channels. A sitting area, a coffee/tea maker, and a hair dryer are among the other amenities available to guests.
Axos Hotel offers 44 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Tempur-Pedic beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include showers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Cribs/infant beds (complimentary) are also available.
A children's pool and a seasonal outdoor pool are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Axos Hotel features a seasonal outdoor pool and a children's pool. Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This business-friendly aparthotel also offers a library, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Onsite venue - This restaurant specializes in Greek cuisine and serves breakfast only.

Languages

English, German, Greek

Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Manicures/pedicures
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Car rental
  • Self parking on site (EUR 2 per day)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

Dining

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 6 for adults and EUR 3 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • LCD TV with premium satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • In the city center
  • In the suburbs
  • Near an outlet shopping mall

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 2 floors
  • 44 units
  • Bicycle rentals
  • Built in 1990
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6 for adults and EUR 3 for children
  • Airport shuttle fee: EUR 90 per vehicle (one way)
  • Self parking fee: EUR 2 per day
  • Late check-out fee: EUR 20 (subject to availability)
  • Housekeeping is available for an additional fee
  • In-room safe fee: EUR 1.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 1041Κ032A0094400

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to November
Pool access available from 8:30 AM to 9:30 PM
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Axos Hotel Rethimnon
Axos Rethimnon
Axos Hotel Rethymnon
Axos Hotel
Axos Rethymnon
Axos Hotel Rethymno
Axos Hotel Aparthotel
Axos Hotel Aparthotel Rethymno

Axos Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 63 out of 156 reviews" "
Rating 8 - Good. 68 out of 156 reviews" "
Rating 6 - Okay. 17 out of 156 reviews" "
Rating 4 - Poor. 7 out of 156 reviews" "
Rating 2 - Terrible. 1 out of 156 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Enda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of friendliness hotels I’ve stayed in. It may not be a 5 star hotel but the service is definitely 7 star
Stayed 2 nights in Sep 2023

6/10 Okay

Thomas, London

Liked: Staff & service, room comfort
Basic hotel in good location - noise problems
This family-run B&B is located close to various super markets, restaurant and the beach. We felt it was a bit overrated. If you are unlucky and get a room near the reception/breakfast or bar areas the noise levels in the late evening and early morning are unbearable (even with earplugs). Apart from that we we were a bit disappointed that the usual complementary toiletries (e.g. shampoo and shower gel) were no provided. In addition, it would have been nice for the hotel to provide dishwashing equipment for the otherwise fully equipped kitchen. On the positive side the staff was always very friendly and helpful.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
staff very friendly, room very clean, small bathroom, thin walls, breakfast could be better
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pictures make this place look perfect but far from the truth! But it is what it is 3 star? maybe only 2 star needs a really good update sheets and pillows where stained. Breakfast couldn't touch! but if your on a budget and just passing in through then give it a go, most of the staff pleasant. One really good thing about it is the Bar, good staff and good music.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family run hotel and everybody was so friendly and couldn't do enough to make your stay enjoyable. Would not hesitate to visit again.
Stayed 10 nights in Jul 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Axos
The place was nice but small.
Stayed 6 nights in Jun 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous holiday
Wonderful welcome at hotel. Very warm family own and run the hotel and nothing is too much trouble
Stayed 12 nights in Jun 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Axos Hotel
The Axos hotel is a family run small hotel located yards from the beach and surrounded by Tavernas, and shops. The nearest supermarket is yards away and Lidl is a two minute walk. The beach is across the road. The Axos has a nice bar and pool and is spotlessly clean. The owners and staff cannot do enough for you. The Axos is a great hotel and I look forward to returning next year.
Stayed 7 nights in Oct 2018

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and close to lots of places to eat
We loved staying at this family run Hotel.everyone was so warm and welcoming. The pool was fab not to busy and had a kids pool which my daughter adored. Would highly recommend as opposite the beach and you won't find better hospitality.
Stayed 8 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very friendly family run hotel
What a lovely family who own this hotel. They go out of their way to get to know guests and it was clear people return year after year. Rooms had everything you could need and were clean enough. Bathroom was tiny though and had a sit down shower which was tricky and I could image a few slips in it. Not something I'd recommend to people who may not be too steady on their feet. Great breakfast every day ... good choice and always something a little different. I'm unlikely to return simply because I'd have no reason to go back to that area. However I would recommend the hotel if it was somewhere you wanted to go. It was very cheap on Hotels.com and for what we paid it was excellent value.
Stayed 5 nights in May 2017

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & clean hotel
Wonderful place to relax & be waited upon but without being hassled in any way by the local people. No pressure selling to take away from the relaxation.

8/10 Good

Janice, Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly family run hotel.
Lovely studio room with balcony. Friendly helpful staff and good breakfast. Lots of shops and restaurants nearby and a short walk to the beach. The shrub shower was difficult to use and too small.

8/10 Good

Wayne, Aberdeen

Liked: Cleanliness, property conditions & facilities, room comfort
Great value for money
This is a lovely hotel and does what it needs to and amazing value for money however did not feel/see the family service as highlighted in all the reviews

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Lovely staff

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
We were provided with a pool view as requested and emailed the hotel before we arrived who ensured that a taxi was there to meet us at the airport. The staff were very friendly and happy to answer any questions we had. Our room was quite close to reception and the bar area and as such we did get quite a bit of noise throughout the night - even in the really early hours with people clattering and talking down the hallway. Luckily we took earplugs! The hotel is in a great location with close access to the beach and there are many restaurants and bars along the strip as well as shops and places to book trips. As some have noted, the maid service can be quite inconsistent - sometimes they will provide you with sheets and blankets to make your own bed, sometimes they will do it for you, single sheets one day, double another, not empty the bins or not visit at all. It did not imapact our enjoyment of the holiday however but needs improvement. Overall we enjoyed our stay and the hotel receptionists were excellent. Hotel Axos is in a good location that allowed us to explore Crete both East and west.

10/10 Excellent

Bryony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay!
We had a fantastic time at axos. The hotel is in a great location, a short walk from the beach and lots of lovely bars and restaurants nearby. The staff are really friendly and helpful, the pool is lovely and we never struggled to get a sunbed. Axos was a great place to stay and we will be returning!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
We had a late arrival but even so, the staff was very friendly and happy to help escort us to our room. It was clean and charming and the air conditioner performed like a rock star. The next day the staff gladly arranged a taxi to the airport for us. Our stay was too short, next time we visit Crete, the Axos will be top of the list to stay!

8/10 Good

Andrew, E. Sussex UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel close to a lovely beach.
The hotel is a little dated but was more than adequate for our purposes. The bar is lively with a huge choice of beers & cocktails. Yannis (?) who runs the bar is brilliant, plays great music & is the perfect host. The pool is not huge but clean and does the job.

8/10 Good

Ahmed, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice affordable close to Rethymnon
The room was spacious, clean and reasonably furnished. The pool was small and we haven"t used it. No internet in the rooms (but we knew this from the website at the time of booking). The hotel lies in a busy area with lots of restaurants and supermarkets in the nearby. A bus gets you to Rethymnon town in approx. 15 minutes.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, close to beach and nice resort.
Went with my partner. Nice for a couple holiday. Maybe not for a more lively week but nearby rethymnon very nice

8/10 Good

Jim UK, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
We booked a standard Studio room for a week as we would only be using it for a couple of days either side of a wedding on Crete. It was perfectly adequate (and good value for the price). It was cleAn, very handy for access to the pool and spacious enough but we would definitely have gone for the larger Superior room for a full week stay. The pool was very clean but We think it would definitely be a bit cramped in high season. Only 5 minutes stroll from clean beaches though Platanes itself has the usual touristy shops and bars but Rethymno old city centre is only 10 mins drive or 20 mins bus away.

10/10 Excellent

maria, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near Rethymnon
Great stay, nice family owned business.

10/10 Excellent

Anthony, Kidderminster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable five days.
All staff were very helpful and friendly. WSould definitely book again .