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Gateway Suites

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Executive Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes
Deluxe Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes
Executive Studio Suite | Private kitchenette | Espresso maker, coffee/tea maker, electric kettle, highchair
Junior Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes
Executive Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
$105
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
26 Damvergi, Rethymno, 741 00
  • Place, Rethymnon Venetian Port
    ‪3 min walk‬
  • Place, Fortezza Castle
    ‪3 min walk‬
  • Place, Rimondi Fountain
    ‪3 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪74 min drive‬

Room options

View all photos for Executive Studio Suite

Executive Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes

Executive Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Sofa Beds

View all photos for Comfort Studio Suite

Comfort Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes

Comfort Studio Suite

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Studio Suite

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Studio Suite

Romantic Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes

Romantic Studio Suite

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Studio Suite

Romantic Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes

Romantic Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

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  • Air conditioning
4.8 out of 5, Exceptional, 38 reviews
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About this property

Gateway Suites

Rethymno hotel with free in-room WiFi
This smoke-free hotel features concierge services, wedding services, and a garden. WiFi in public areas is free. Other amenities include a TV in a common area and a front-desk safe.
Gateway Suites offers 4 air-conditioned accommodations with espresso makers and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. This Rethymno hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers, slippers, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Gateway Suites features a garden, concierge services, and a front-desk safe. Wireless Internet access is complimentary.

Gateway Suites is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children

Things to do

  • Private wine tours
  • Rowing/canoeing
  • TV in common areas
  • Wine tasting room
  • Wine tours

Family friendly

  • Children's books
  • High chair
  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1104904

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Getway Suites
Gateway Suites Hotel
Gateway Suites Rethymno
Gateway Suites Hotel Rethymno

Reviews

Gateway Suites Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 23 out of 29 reviews
Rating 8 - Good. 3 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

Reviews

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a property- rooms are offset from the street so quiet, comfortable yet very convenient to the town and sites. For the value and price we reserved more than one room and it was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very warm and welcoming. Our room was compact but clean and comfortable and had everything we needed. The room had stylish decor, a lovely welcome gift of raki, coffee machine, iron and hairdryer. Perfect location and we would definitely stay here again in the future!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is at a very central area, in the heart of the old city and next to the sea and the fortress. Amazing beds, had a really restful sleep and easy check in process. Might only be challenging to find the entrance if someone comes at Damvergi street (entrance from nr.28 takes you to the back of the building, while main entrance with the reception is from Plastira street). Parking at low price is available on a 2‘ walk from the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arezoo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in an excellent area!
Stayed 6 nights in Jul 2024

6/10 Okay

Grace

Traveled with partner
Disliked: Amenities
Overall disappointed. Booked a suite (Harmony). Positive-large comfy bed. Negatives-plunge pool with no bubbles and cold. Terrace area felt like a narrow corridor with limited sunlight as we were so low down. The television was also faulty. Last evening, we couldn't get into the building following a night out. We weren't told that our keys only gave us access via the front door. When we did go to the front door, there was a couple with a baby who couldn't enter as there wasn't a receptionist.
Stayed 2 nights in Jul 2024

10/10 Excellent

GREGG

Stayed 1 night in Jun 2024

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities in a very pleasant room. The room has everything. The only detraction is no view, if you dont mind this, then definately consider staying here.
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great service great location
Stayed 4 nights in Oct 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the room with the plunge pool which would have been lovely if the terrace got sunlight. That said the room was spacious and beautifully furnished with a large and very comfortable bed. We stayed 7 nights and had clean sheets and towels every 3 days but on the other days only the bins were emptied. Breakfast was a good continental spread and served outside on the terrace by a lovely smiley waitress. If you wanted to self cater there was adequate catering equipment in the room for simple meals. The English speaking receptionist was very helpful with booking taxis when he was on duty. Great location for all the old town restaurants, shopping and tourist sites.
Stayed 7 nights in Sep 2023

10/10 Excellent

Floriane jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Lack of information and hospitality

We stayed here for three nights. When we arrived at the hotel, the name on the apartment was different from the one in the booking. The hotel was apparently "new," and the renovations were still somewhat unfinished. There was a smell of paint in the air, and the terrace fence looked new. We were handed the keys, and there was an information folder in the room. There was no mention of payment. When we asked about it, we were told it had already been charged, even though the booking said payment would be made on-site. Over the next few days, we heard activity right outside our door starting at 8 am. A decoration and artificial grass appeared on the "terrace", which was glued down using a solvent-based adhesive. The smell of solvent spread into the room. We complained about this, but reception simply said that if the smell was somewhat gone with the air conditioning, then the issue was resolved. The glue smell stayed on our "terrace" for the whole stay. As a result, we couldn’t make use of the outdoor area or the bathtub. Other example of the lack of information was when we asked if the front door would be locked after reception hours. They told us it would be unlocked. When we arrived later to the hotel the door was locked. That is how we found out that one of the keys we were given was for the front door. A clear lack of service-mindedness and experience was evident in conversations with the reception staff. The room was a clean and comfortable with a small kitchen.
Stayed 3 nights in May 2025

10/10 Excellent

Katarina

Stayed 1 night in Oct 2024

8/10 Good

Katarina

Liked: Cleanliness, property conditions & facilities, room comfort

Underbart läge, tyvärr dåligt Wi-Fi

Stayed 1 night in Oct 2024

10/10 Excellent

Annemie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wij vonden het een mooi accommodatie. Goede bedden,alles schoon. Aan de rand van het centrum, waar voldoende activiteiten waren,maar ook rust als je dat wenst. Betaald parkeren aan de overkant en in de omgeving vrij parkeren als je een plek vindt. Komen beslist nog een keertje terug.
Stayed 6 nights in Sep 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ørnulf

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Jean-Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Décoration très agréable; à une minute du vieux-port et de la vielle ville.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jürgen, München

Stayed 2 nights in Sep 2022