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Jo An Palace Hotel

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December 2024
January 2025

Photo gallery for Jo An Palace Hotel

Outdoor pool, open 8:00 AM to 8 PM, pool umbrellas, sun loungers
Property entrance
Aerial view
Premium bedding, down comforters, pillowtop beds, minibar
Breakfast and dinner served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
8 Dimitrakaki Str, Rethymno, Crete Island, 74100
  • Rethymnon Municipal Garden
    3 min walk
  • Rethymnon Cathedral
    4 min walk
  • Agios Frangiskos Church
    4 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    63 min drive

Room options

View all photos for Economy Room

Premium bedding, down comforters, pillowtop beds, minibar

Economy Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room

Premium bedding, down comforters, pillowtop beds, minibar

Family Room

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Summer Dream

Pool
Kids pool
Parking included
Free WiFi
4.7 out of 5, Exceptional, (37)
The price is $60
per night
$70 total
includes taxes & fees
Dec 11 - Dec 12
Summer Dream

About this property

Jo An Palace Hotel

Rethymno hotel connected to a shopping center, walkable to Rethymnon Town Hall
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite.
Jo An Palace Hotel offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Rethymno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Jo An Palace Hotel features an outdoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

A 24-hour business center is on site. Event facilities measuring 753 square feet (70 square meters) include conference space. This Art Deco hotel also offers a rooftop terrace, a library, and multilingual staff. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in July 2020.

Jo An Palace Hotel is a smoke-free property.

A complimentary breakfast is served each morning between 7:30 AM and 10:00 AM.
Jo An Palace Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 753 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a state park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 30 (subject to availability)
  • Housekeeping is available for an additional fee
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 1041K014A3155900

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 8 PM
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Jo Palace
Jo Palace Hotel
Jo Palace Hotel Rethimnon
Jo Palace Rethimnon
Jo Palace Hotel Rethymnon
Jo Palace Rethymnon
Jo-An Palace Hotel Rethymnon, Crete
Jo An Palace Hotel Hotel
Jo An Palace Hotel Rethymno
Jo An Palace Hotel Hotel Rethymno

Jo An Palace Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Emma

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

ghanem

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great service, ok room
Service: excellent, staff were so great, great communication and attentive to our needs, they packed up breakfast since we had to leave very early I booked a family room expecting comfortable beds for 4 people, I ended up sleeping on this horrible mattress that has this disgusting stain, I’m in so much pain this morning! Also there is no lock on your doors, anyone can just come in if they want to, felt very unsafe especially that were on the roof top ( which sounds great but it’s not) and a bar was above us I assume cause we heard people talking and walking above us
Stayed 1 night in Aug 2023

10/10 Excellent

Albina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in Rethymno
Stayed here as part of a larger trip and must say the service I received was great. From them helping to arrange an airport transfer, to a seamless check in and answering any questions about the local area.
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in a good central location. Good facilities and good value.
Stayed 1 night in Oct 2021

10/10 Excellent

xristos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a perfect location!! I highly recommend it!
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning!!  We were one of the first guests to stay at this newly renovated hotel and honestly it is one of the best hotels we have ever seen!!
Stayed 1 night in Jan 2021

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel donde sentirse como en casa
Ante todo agradecer la atención de Eva, Gloria, Maria y la otra chica del restaurante... el personal, lo mejor. Habitación amplia, buen wifi, balcón. Piscina en la terraza con tumbonas. La comida del buffet un poco demasiado para el turista pero había opciones varias. Ubicación genial a 5 minutos de la ciudad vieja pero sin los ruidos e idas y venidas de turistas.
Stayed 1 night in Oct 2023

6/10 Okay

Carola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette Mitarbeiter , unser Zimmer war schon ab 13 Uhr fertig . Frühstück war gut, aber einfach. Hotel ist 2 Min zu Fuss zur Innenstadt entfernt . Pool auf dem Dach sehr kalt , aber sehr schön mit dem Blick über Rethymno. Die Dusche im Bad hat eine zu kurze Duschwand, das Bad schwimmt im Anschluss an das Duschen . Unser Zimmer war leider zur Hauptstraße gelegen, extrem laut , man kann kaum schlafen bei offenem Fenster . Geschlossen ist es ok, aber viel zu stickig . Die Klimaanlage macht das Zimmer sehr kalt ., lässt sich leider nicht verstellen . Parplatzsuche ums Hotel eine Katastrophe, da braucht man viel Geduld und Zeit .
Stayed 6 nights in Sep 2023

10/10 Excellent

Celia

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Emelyne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon petit déjeuner Hôtel de Ville avec difficulté pour se garer Nous sommes restés seulement 1 nuit donc difficile de juger. Chambre petite
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ils font du booking Chambre que nous avions réservée pas dispo L’hôtel était complet On a été indemnisé du fait qu’on s’est plaint Chambre au 1er étage sur rue Très bruyant Appareil de clim sur le balcon très bruyant Piscine sur le toit Eau trop chaude et pas d ombre Petit dej trop de monde Bruyant et pas fameux comme buffet petit dej Pas de parking Nous n’y reviendrons pas
Stayed 1 night in Jul 2023

6/10 Okay

Maria

Liked: Staff & service, property conditions & facilities
Fint hotel, men ikke 4 stjerner
Fint hotel, men morgenmaden var skuffende. Derudover var det en stress faktor for turen at der var få parkeringspladser som ikke udelukkende var til gæster. Ingen lydisolering, så svært af sove.
Stayed 7 nights in Jul 2023

10/10 Excellent

Maria

Stayed 1 night in Dec 2022

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien localisé
Hôtel très bien situé a distance de marche des resto et attractions touristiques
Stayed 1 night in Oct 2022

8/10 Good

Lydwine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’enregistrement a été fastidieux. Nous étions 2 couples et ils n’ont pas retrouvés la réservation pour nos amis. Je regrette qu’il n’y ait pas de bouteilles d’eau dans les chambres. À part cela bon accueil et chambres très confortables
Stayed 2 nights in Jun 2022

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool location, updated hotel.
Great hotel close to the old part of the city with easy access to great resturants and kin distance to beach unless you want to use the cool pool on the roof. Rooms are a little small, we had two rooms, ond had a nice bathroom and closed cupboard to put you things, the other had a very small bathroom and no cupboard. Both were nice rooms and it worked out but was missing to be able to unpack.
Stayed 7 nights in Sep 2021

8/10 Good

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes, modernes Hotel. Sehr zentral gelegen. Geräumiges Zimmer. Das Hotel bietet jedoch keine Parkplätze auf dem Gelände, trotz Angabe auf dem Buchungsportal! Frühstückauswahl relativ gross, jedoch qualitativ nicht sehr gut. Wir haben teils auswärts gegessen. Preis-Leistungsverhältnis aber gut.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021