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Rethymno Palace

5.0 star property

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Photo gallery for Rethymno Palace

On the beach, beach towels, beach volleyball, beach bar
2 bars/lounges, poolside bar, beach bar
A spacious atrium with a marble staircase, a clothing rack, and indoor plants.
Aerial view
2 restaurants; lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $287
includes taxes & fees
Jun 29 - Jun 30

Explore the area

View in a map
Adelianos Kampos, Rethymno, Crete Island, 71400
  • Place, Platanes Beach
    ‪2 min walk‬
  • Place, Rethimno Kart
    ‪10 min walk‬
  • Place, University of Crete
    ‪15 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪88 min drive‬

Room options

View all photos for Twin Room, Mountain View

Twin Room, Mountain View | View from room

Twin Room, Mountain View

  • Mountain view
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Twin Room, Pool View

Twin Room, Pool View | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Twin Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Twin Room, Sea View

Twin Room, Sea View | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Twin Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms

  • Sea view
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Room (Open Plan)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Family Room (Open Plan)

  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, Sea View (Panoramic)

Deluxe Suite, Sea View (Panoramic) | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Deluxe Suite, Sea View (Panoramic)

  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

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About this property

Rethymno Palace

5-star hotel in Adelianos Kampos
Catch some rays at the beach or spend the day relaxing at Rethymno Palace's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Rethymno Palace offers 229 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies. Satellite television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Rethymno hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include Swedish massages, Thai massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Some rates at Rethymno Palace are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Rethymno Palace features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary.

This luxury hotel also offers a children's pool, a seasonal outdoor pool, and spa services. For a surcharge, the property provides an area shuttle within 75 kilometers and an airport shuttle (available 24 hours). Onsite self parking is complimentary.

Rethymno Palace has designated areas for smoking.

Buffet breakfasts are available for a surcharge.
Dining Room Nafsika - This buffet restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Erotokritos - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Rethymno Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 75 km
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dining Room Nafsika
  • Erotokritos

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurant.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 95 per vehicle (one-way)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 18230342

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Rethymno Palace Hotel
Rethymno Palace Hotel
Rethymno Palace Rethymno
Rethymno Palace Hotel Rethymno

Rethymno Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 35 out of 73 reviews
Rating 8 - Good. 20 out of 73 reviews
Rating 6 - Okay. 13 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 3 out of 73 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and value for money.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and a great base to get to other areas of the island. We had a double room upgrade to a sea view which was nice
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great faciaities staff was friendly and helpful. Location was ideal with the hotel having both beach and pool, beach is pebble so some may not like that. Highly recommend this place. Only warning is price does not include 15 E per day tax which would be nice if this was included in payment instead of asked for at the end of the stay/
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Eranuhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees of the front desk need to have more knowledge to guide better the tourist
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel right on the beach. Air Con in first room did not work, they immediately tried to fix and after day 2 with still not Air con, they moved us to a different room.
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay if you prefer outside the main town.

Generally, my stay was great—starting with my room (#400), which I highly recommend if you don’t mind having two single beds. The view is great (pool and ocean view). As always, there is one minor “problem” if we are picky. At one point I asked one if the younger server-helpers whether there was water available (because I asked after the breakfast buffet closed). Instead of going to check, he told me to go and check. The one server, Evaggelia, was fantastic!
Stayed 3 nights in Aug 2022
Verified

6/10 Okay

john

Liked: Cleanliness
Blocked drains that smell constantly on your balcony. Drilling at 6.55 am. Sea view rooms are not side view rooms. Hotel has no sea view rooms. Miwadi for breakfast replacing fresh juice. Food ok but disappointing choice apart from breakfast. V clean nice pool area, beach has a lovely view but dont try swimming with out protective shoes. 4 star premises. Could be better with attention to details. Cant blame the general staff they are v nice.
Stayed 6 nights in Oct 2022
Verified

8/10 Good

Nils

Liked: Cleanliness, amenities, property conditions & facilities
Schönes Hotel direkt am Strand - toller Pool. Angenehme Zimmer - groß und sauber. Der Service im Restaurant nicht immer freundlich. Essen landestypisch; Auswahl OK.Sehr freundlicher Service an der Rezeption.
Stayed 7 nights in May 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Värt vartenda öre!!!

Mysigt hotell med fin utsikt (om man har utsikt mot poolen + havet som oss). Vi bokade All-inclusive vilket var mycket bra. Dem har varierande mat från lunch till middag dessutom inte samma samma lunch varje dag. Bra variation! Dem har sin egna Beach Bar/Taverna som är precis vid stranden/havet. Vi är i helhet extremt nöjda med detta boende. Värt vartenda öre!
Poolutsikt
Beach Bar/Taverna
Restaurangen för alla All-inklusive måltider
Stranden med hotellets solbäddar
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

I.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nach dem Wechsel in ein anderes 5*Hotel ist die Qualität des Rethymno Palace noch deutlicher geworden. Sehr schöne, saubere und gepflegte Anlage. Sehr strukturiert die Arbeitsweise des erfahrenen Personals. Nicht nur Aushilfen oder Schüler:innen beschäftigt, sondern auch motivierte ältere Mitarbeiter. Sicherheitspersonal vorhanden. Wir empfanden es als ruhiges Hotel. Zwei mal die Woche kretischer Abend. Wir empfehlen es auf jeden Fall.
Stayed 5 nights in Aug 2023
Verified

8/10 Good

sandro

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel war sehr gut, Räumlichkeiten waren sauber sowie ein schönes Zimmer . Der Transfer war nicht wie angegeben Inklusiv, mussten 120 Euro 1 weg Taxi bezahlen. Rezeption fühlte sich nicht verpflichtet aufzukommen für dieses Problem. Schade :(
Stayed 7 nights in Sep 2022
Verified

6/10 Okay

Vidar

Liked: Cleanliness, property conditions & facilities, room comfort
For mye fokus på all inklusive gjester, om man ikke har det selv. Går litt utover service på steder hvor det ikke er all inklusive gjester. Kamp om solsenger både rundt basseng og på strand. Ikke nok solsenger. Rent og fine rom, men litt små. Fine bad.
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Carla Maria

Liked: Cleanliness, staff & service, amenities
Piscina e spiaggia comode. Ristorante con molte offerte e self service. Purtroppo le camere con richiesta di tre letti hanno un divano durissimo con lenzuolo appena appoggiato, improponibile.
Stayed 7 nights in Jun 2022
Verified

6/10 Okay

Atar

Liked: Cleanliness, staff & service
Hotel propre dans l ensemble mais equipements et decoration vieiillote. Coffre fort payant, climatisation vieille et longue au fonctionnement. Une seule par carte par chambre, petit dejeuner moyen. Prestation correcte mais n equivaut pas a celle d un 5 etoiles.
Stayed 3 nights in Jun 2022
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Kein 5-Sterne-Service

Wir haben ein Open Plan Sea View für 2 Personen gebucht und beim Check-in ein solches Zimmer in der obersten Etage bekommen. Es war etwa so groß wie bei der Buchung angegeben und hatte einen wunderschönen Meerblick. Allerdings war es bei Ankunft nicht klimatisiert und ca. 30 Grad heiß. Trotz Einschalten der Klimaanlage auf höchster Stufe und dem Versuch bei laufender Klimaanlage zu schlafen, wurde es nicht „kälter“ als 28 Grad. Nach einer schlaflosen Nacht baten wir um ein anderes Zimmer, z. Bsp. 1 Etage tiefer. Wir wurden aber mehrfach abgewiesen ober bekamen Zimmer einer schlechteren (bzw. günstigeren) Kategorie ohne finanziellen Ausgleich angeboten. Erst bei unserer 5. Beschwerde und nach 2 heißen Nächten bekamen wir 1 Zimmer 1 Etage tiefer, welches bereits offensichtlich mindestens 1 Tag frei war. Aber auch hier war die Klimaanlage offensichtlich zentral in ihrer Leistung gedrosselt und eine Kühlung unter ca. 26 Grad Raumtemperatur war selbst bei 24 Stunden eingeschalteter Klimaanlage nicht möglich. Bei unserer Buchung über Expedia hatten wir einen Late-check-out von 2 Stunden mitgebucht. Dieser wurde uns von der Rezeption verweigert und erst nachdem wir bei Expedia angerufen haben und diese mit dem Hotel telefoniert haben, wurde er uns gewährt. Fazit: Ein eigentlich schönes Hotel, aber unfreundliche und respektlose Mitarbeiter an der Rezeption, bei denen man wie ein Bittsteller abgewimmelt wird, wenn man das möchte, wofür man beim Check-in bezahlt hat.
Stayed 13 nights in Jun 2022
Verified

10/10 Excellent

Peter Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was spotless and the staff were very friendly. Lovely location on the beach. Overall I couldn’t fault it.
Stayed 7 nights in Jun 2022
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food
Stayed 6 nights in May 2022
Verified

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel établissement soigné et confortable. Beaucoup d'espace ce qui permet de ne pas avoir l'impression que nous sommes collés aux autres. Le bémol : l'accès à la partie détente (massage, sauna) qui est payant et relativement coûteux au regard du reste.
Stayed 7 nights in Apr 2022
Verified

8/10 Good

Dorothée Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vue sur la mer, les chambres refaites sont des points positifs de l hôtel.
Stayed 7 nights in Apr 2022
Verified

4/10 Poor

jessie

Liked: Room comfort
Disliked: Staff & service

Disappointing

Beach area did not match the photo it was rough and full of stones very difficult to actually get in the sea without hurting yourself, staff did not ask how our stay was and they charged us for an extra card for our room. The food was not 5 star standard looked like it was going stale. 3 star hotel at best.
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

Yvonne

Liked: Staff & service, amenities
Das Hotel ist insgesamt schön das Essen ist abwechslungsreich und schmeckt gut. Personal sehr freundlich und aufmerksam! Auf Grund von Covid 19 sind die Zimmer nur jeden zweiten Tag gereinigt worden, was uns erstaunt hat und kein Sinn macht. 5 Sterne sind nicht angebracht, gutes 4 Sterne kann man sagen. Am Pool wurde schon morgen früh die Liegen mit Badetücher besetzt! Sehr ärgerlich! Der Dress Code wurde überhaupt nicht eingehalten und auch nicht hingewiesen. yvonne und Claudio
Stayed 7 nights in Sep 2021
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dream getaway

Amazing location!!! On the beach, close to downtown, ready to go.
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Eranuhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hello the personnelle. Needs more training not highly qualified for the treatment they provide They are nice persons polite etc But do not meet the expertise. The rooms should meet more spa standards Like the hotels presentations are very impressive
Stayed 4 nights in Jul 2021
Verified

2/10 Terrible

YASMINE

Liked: Cleanliness
Disliked: Staff & service, room comfort
Le pire des hotels. Demie pension ......ne prenez pas cest une blague, nous avons mange dehors tous les jours..... 1 seule clef de chambre pour 4...... Personnel de reception insolent et agressif...... Je fréquente les gotels 5 étoilés minimum 4 a 5 fois par an, celui ci est le premier hotel dont le staff de la reception est aussi irrespectueux et limite insultant, en appelenat la reception pour indiquer que le coffre ne fermait pas le réceptionnistes ma carement raccroché au nez, et a complètement nié lorseqie je suis descendu les voir, la responsable a dit quelle regarderai les enregistrements caméra mais biensure aucune nouvelle. Personnel de la bputique adorables ainsi que les 2 restaurants, mais lhotel est hyper mal géré, le menage na pas zte fait un jour et on nous simplement explique que la femme de menage aetait absente. le directeur n'est sorti nous parler qu'une fois il a pensé qu'il y avait un souci de paiement avec hotel.com et expedia mais ne sest jamais montre lorseque son réceptionniste ma raccroché au nez! Il ne la même pas mentionné. Vraiment dommage que ca soit limage de la grece que l'on a gardé, cest un pays qui a tellemebt besoin de tourisme, mais les gens comme le staff de cet hotel s'en fichent car ils ont un travail! Et ne pensent pas a ceux qui n'en ont pas. Cest clairement le pire des hotels 5 etoiles que jai vu de ma vie, fuyez .....
Stayed 4 nights in Jul 2021