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Rethymno Palace

5.0 star property

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January 2025

Photo gallery for Rethymno Palace

Seasonal outdoor pool
Aerial view
Aerial view
Aerial view
Family Suite, 2 Bedrooms | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Gym

Explore the area

Map
Adelianos Kampos, Rethymno, Crete Island, 71400
  • Platanes Beach
    4 min walk
  • Rethimno Kart
    9 min walk
  • Horse Park Rethymno
    3 min drive
  • Chania (CHQ-Ioannis Daskalogiannis)
    68 min drive

Room options

View all photos for Family Room (Open Plan)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Family Room (Open Plan)

  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Suite, Sea View (Panoramic)

Deluxe Suite, Sea View (Panoramic) | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Deluxe Suite, Sea View (Panoramic)

  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room, Mountain View

Twin Room, Mountain View | View from room

Twin Room, Mountain View

  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Twin Room, Pool View

Twin Room, Pool View | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Twin Room, Pool View

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Twin Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms

  • 538 sq ft
  • Sea view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

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About this property

Rethymno Palace

5-star Rethymno hotel with 2 restaurants
Catch some rays at the beach or spend the day relaxing at Rethymno Palace's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Rethymno Palace offers 229 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies. Satellite television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Rethymno hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include Swedish massages, Thai massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Some rates at Rethymno Palace are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Rethymno Palace features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary.

This luxury hotel also offers a children's pool, a seasonal outdoor pool, and spa services. For a surcharge, the property provides an area shuttle within 75 kilometers and an airport shuttle (available 24 hours). Onsite self parking is complimentary.

Rethymno Palace has designated areas for smoking.

Buffet breakfasts are available for a surcharge.
Dining Room Nafsika - This buffet restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Erotokritos - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Rethymno Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 75 km
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dining Room Nafsika
  • Erotokritos

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 95 per vehicle (one-way)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 18230342

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Rethymno Palace Hotel
Rethymno Palace Hotel
Rethymno Palace Rethymno
Rethymno Palace Hotel Rethymno

Rethymno Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 33 out of 68 reviews" "
Rating 8 - Good. 19 out of 68 reviews" "
Rating 6 - Okay. 11 out of 68 reviews" "
Rating 4 - Poor. 2 out of 68 reviews" "
Rating 2 - Terrible. 3 out of 68 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Eranuhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees of the front desk need to have more knowledge to guide better the tourist
Stayed 5 nights in Aug 2023

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel right on the beach. Air Con in first room did not work, they immediately tried to fix and after day 2 with still not Air con, they moved us to a different room.
Stayed 6 nights in Oct 2022

6/10 Okay

john

Traveled with family
Liked: Cleanliness
Blocked drains that smell constantly on your balcony. Drilling at 6.55 am. Sea view rooms are not side view rooms. Hotel has no sea view rooms. Miwadi for breakfast replacing fresh juice. Food ok but disappointing choice apart from breakfast. V clean nice pool area, beach has a lovely view but dont try swimming with out protective shoes. 4 star premises. Could be better with attention to details. Cant blame the general staff they are v nice.
Stayed 6 nights in Oct 2022

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and a great base to get to other areas of the island. We had a double room upgrade to a sea view which was nice
Stayed 2 nights in Oct 2022

4/10 Poor

Heidi

Stayed 3 nights in Aug 2022

6/10 Okay

Eranuhe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay if you prefer outside the main town.
Generally, my stay was great—starting with my room (#400), which I highly recommend if you don’t mind having two single beds. The view is great (pool and ocean view). As always, there is one minor “problem” if we are picky. At one point I asked one if the younger server-helpers whether there was water available (because I asked after the breakfast buffet closed). Instead of going to check, he told me to go and check. The one server, Evaggelia, was fantastic!
Stayed 3 nights in Aug 2022

10/10 Excellent

Peter Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was spotless and the staff were very friendly. Lovely location on the beach. Overall I couldn’t fault it.
Stayed 7 nights in Jun 2022

10/10 Excellent

Sabrina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food
Stayed 6 nights in May 2022

4/10 Poor

jessie

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Disappointing
Beach area did not match the photo it was rough and full of stones very difficult to actually get in the sea without hurting yourself, staff did not ask how our stay was and they charged us for an extra card for our room. The food was not 5 star standard looked like it was going stale. 3 star hotel at best.
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream getaway
Amazing location!!! On the beach, close to downtown, ready to go.
Stayed 4 nights in Aug 2021

10/10 Excellent

Eranuhe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hello the personnelle. Needs more training not highly qualified for the treatment they provide They are nice persons polite etc But do not meet the expertise. The rooms should meet more spa standards Like the hotels presentations are very impressive
Stayed 4 nights in Jul 2021

6/10 Okay

Liza

Traveled with group
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. The hotel is in an excellent condition. The selection of food for breakfast was unbelievable, so many choices and very tasty. I highly recommend this hotel.
Stayed 9 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very friendly and helpful even booking excursions of reqd. Short bus ride Into town at reasonable rates
Stayed 8 nights in Oct 2019

10/10 Excellent

MariaTurner

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Rethymno Palace, it was outstanding in all ways. From the very pleasant and helpful staff, the beautiful landscape to the wonderful food. We will go back in 2020 for a month. We highly recommend the Rethymno Palace you will not be disappointed.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. Food was wonderful! Room was clean although there was a slight sewage smell. Other than that everything was great!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel: family friendly, clean, good location, and an amazing view. I booked 2 rooms and was happy with everything. Amazing service and people.
Stayed 11 nights in May 2019

8/10 Good

SJ, Croydon

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay
We didn't stay as an All Inclusive guest so found there were always queues for the beach bar. However the main barman in the evening was really friendly and made up for slower service in the day. The hotel was very nicely presented and our room was always clean and well kept. The buffet breakfast was a bit disappointing as the hot food was luke warm and no watermelon or nuts. However overall we had a lovely time.
Stayed 10 nights in Sep 2018

8/10 Good

Ramaz, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and great staff. As soon as we came to the Rethymno Palace on June 21st Mrs. Stella Tsagaraki (Manager) has been very attentive to our Family and took care of us. She personally made sure that we are comfortable with the choice of the hotel and the suite. Many thanks to Mrs. Stella Tsagarakis and her staff members as well. Beridze Family. P.S. Prior leaving the hotel I double checked Mrs. Stella's last name at the reception, hope I spelled it correctly.
Stayed 13 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time. Staff could not have been better. It was spolt by other guests banging doors really hard but thats not the hotels fault.
Stayed 13 nights in May 2018

8/10 Good

HERVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good

8/10 Good

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Nils, Hamburg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Schönes Hotel direkt am Strand - toller Pool. Angenehme Zimmer - groß und sauber. Der Service im Restaurant nicht immer freundlich. Essen landestypisch; Auswahl OK.Sehr freundlicher Service an der Rezeption.
Stayed 7 nights in May 2024