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The City Hotel & Suites

3.0 star property

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Photo gallery for The City Hotel & Suites

Executive Suite | Terrace/patio
Lobby sitting area
Superior Suite | Premium bedding, in-room safe, desk, blackout drapes
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Pool
  • Housekeeping

Explore the area

Map
24 Dimokratias, Rethymno, Crete, 741 00
  • Rethymnon Town Hall
    ‪4 min walk‬
  • Rethymnon Venetian Port
    ‪10 min walk‬
  • Fortezza Castle
    ‪16 min walk‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪64 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, desk, blackout drapes

Superior Suite

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Suite

Executive Suite | Terrace/patio

Executive Suite

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

The City Hotel & Suites

3-star Rethymno hotel walkable to Rethymnon Town Hall
Along with an outdoor pool, this hotel has a poolside bar and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
The City Hotel & Suites offers 16 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Rethymno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

The City Hotel & Suites has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 8 per person
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours), private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1106832

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

The City & Suites Rethymnon
The City Hotel & Suites Rethymnon
The City Hotel & Suites Hotel Rethymnon
The City Hotel & Suites Hotel
The City Hotel & Suites Hotel
The City Hotel & Suites Rethymno
The City Hotel & Suites Hotel Rethymno

The City Hotel & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 47 reviews
Rating 8 - Good. 12 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!!! It was in such a great location, amazing breakfast, walkable to everything and rooms were cozy and clean! Staff is so so friendly and helpful, really can’t say enough great things, would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place for couples young and not so young,it's spotlessly clean, a warm welcome every time you enter by a lovely lady who has time to have a conversation.The breakfast is worth setting you up for the day really fantastic.Irenei who is responsible for organising the breakfast, also reception, organising taxis, is a wonderful young lady very competent snd super friendly personality. We had a fabulous holiday and woulc have no hesitation in recommending this gem of an hotel.
Stayed 9 nights in Aug 2024

10/10 Excellent

shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and kind hotel was a very pleasant room was excellent shower was great location for beach and the old town are ideal would definitely stay here again. Thanks to all the staff for making are stay so very welcoming.
Stayed 10 nights in Jun 2024

10/10 Excellent

Mahdiyyah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel ever. The hotel staff were extremely kind and helpful. They were so patient and understanding. The location is perfect. Just a 15-20 min walk to the old town. Literally at 12 min walk to the beach and all the bars, restaurants and clubs. The best staff and the best location. It was clean and the pool was lovely. Thank you, we love and miss you.
Stayed 5 nights in Jun 2024

10/10 Excellent

Adegone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property owner and staff were super friendly,accommodating.Willing to provide a list of places to see and do.You are minutes to the main Center and the old city.There is a supermarket for your convenience should it be needed.The hotel is fairly new, clean and parking is available.Our first visit to Crete and Rethymno is a fantastic town.Lots to see,eat,and drink.I would re visit and check into this establishment again.Thank you to the staff of The City Hotel and Suites.Travellers from Canada.
Stayed 12 nights in May 2024

10/10 Excellent

Marvin, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HIGHLY RECOMMENDED! Wonderful service; fabulous breakfast and lovely staff: the best.
Stayed 3 nights in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Roaming in Crete
Lovely quiet modern hotel. Staff excellent and friendly Pool superb, but surrounding buildings compromise full sun. Walking distance to waterfront beaches and restaurants and Old Town.
Stayed 2 nights in May 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
From the very start till the time we checked out, the staff were very welcoming and attentive to our needs. The hotel was of high quality and the rooms were modern and spacious. The pool was an added bonus. The hotels location is within 5 mins walk to the restaurants and bars and only a 10 min walk to the beach. Overall we had the perfect stay and will 100% be re-visiting in the future.
Stayed 7 nights in Jun 2023

10/10 Excellent

Lindsay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in nice town
Close to town, nice hotel. Reception lady very welcoming and helpful.
Stayed 1 night in May 2023

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel approx 10-15 mins walk from the beautiful Rethymno old town. There was parking immediately outside the hotel which we managed to get a space in most times but is also alternative parking available nearby if not. The room and communal spaces were all very modern and very clean. The pool looked very nice but we didn't get time to go for a swim during our stay unfortunately.
Stayed 4 nights in Aug 2022

10/10 Excellent

Kristen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The City Hotel and Suites was amazing. Great location and a very clean hotel. The staff were absolutely incredible and truly made our stay memorable. Alexander, at reception, was very knowledgeable and helpful. He gave us great recommendations for our stay in Crete, which made planning our trip incredibly easy. All the staff were very kind and accommodating, from before our arrival, throughout our stay. I would highly recommend
Stayed 5 nights in Jul 2022

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2021

10/10 Excellent

Samuel Mesfin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Rethymno
The quality of this hotel starts from it’s very welcoming reception and the on-site free parking. The room was very tidy with comfortable bed and the excellent room accessories. The old town is few minutes walk from the hotel. Comparing the price paid for the hotel and the service rendered, it’s number 1 hotel in Rethymno!!!! Thank you and hope to come back on our next visit to Crete. Samuel
Stayed 1 night in Aug 2021

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel in a quiet area in a city center
We had a wonderful stay at this hotel. The hotel is very modern with nicely renovated rooms, located in a quiet area close to old town and a short 10min walk to the beach. Our host Sarah was fantastic, she gaves us many tips on best restaurants and surrounding attractions.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless and bed was very comfortable. 5 min walk to old town, so quiet and clean. Stores all around to pickup anything we needed. We had onsite parking, very convenient. Breakfast was good and we could eat inside or outside. Friendly and helpful. Highly recommend.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable, friendly staff, particularly the owner.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here! The staff is friendly and helpful. I asked about diving and Sara at the front desk gave me some suggestions. She later called me in my room to tell me that she’d called a diver friend of hers for even more details. How nice is that?!!! The beds and baths are all super clean and modern. Love the design too. They have some great Italian fixtures and furniture. Easy to walk to Old Town and convenient to restaurants and stores.
Stayed 2 nights in Aug 2019

10/10 Excellent

Frank en Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel op loopafstand van Old Town. Zeer vriendelijk personeel. Nette kamer met klein koelkastje, senseo apparaat en waterkoker.
Stayed 3 nights in Oct 2024

10/10 Excellent

PAOLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception sorridente
Bell hotel Super sorridenti e gentili la ragazza e signora all ingresso. Parcheggio su strada 4 posti, pochi in alta stagione. Piscina davvero piccola e sempre in ombra. 10 minuti a piedi dal mare e dal centro
Stayed 2 nights in Oct 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft mitten in Chania. Direkt neben dem Busbahnhof. Hochwertige Einrichtung. Leise. Sehr nettes Personal.
Stayed 2 nights in Sep 2024

8/10 Good

Pierfrancesco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice structure, clean and comfortable rooms. Irini is really nice and has been very kind in helping us to find good beaches and restaurants. Thanks! Pier
Stayed 2 nights in Aug 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super ! A recommander...
Hôtel au calme à 10 mn a pied du centre, avec sa vie animée. Petite structure de 16 chambres sur 4 etages. Moderne et propre. Personnel aux petits soins. Très bonne ambiance. Bon petit-déjeuner buffet pour 10 euros Quelques places de stationnement devant l'hotel. Un super séjour !
Stayed 3 nights in Aug 2024

8/10 Good

Cem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room, but very clean. Staff was so nice and helpful. Would recommend again!
Stayed 4 nights in Jul 2024