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exelente hotel

The hotel was, without doubt, very pretty & well-maintained. We booked this hotel specifically for the yoga offered (none was available during our 6 days there, with no offers made to help us find yoga in town or anywhere). I had a a 2 bedroom suite (for 2 people) and when we had a local Costa Rican friend of ours visit with us, They monitored and harassed us constantly about it. We were not drinking or loud. We played cards in our suite when it was raining outside and allowed our friend to use our shower in between activities. They wound up charging me more for this. I have lived on 3 continents and traveled the world extensively and I’ve never experienced such poor hospitality It was embarrassing how rude they were to our friend. It actually spoiled our trip and stay there. In addition, little things like having to ask - repeatedly- for our room coffee pods to be replenished. So, while this property is beautiful they have a lot to learn about how to take care of guests. I did speak with the manager in his private office about this and he did nothing to make the situation better. This hotel had no vibe and bad customer service. I hope they can learn from this because it’s a real shame, it’s a lovely property. As it is currently. I would not stay there again and would not recommend it.

This is hands down the best hotel we have ever stayed at! Its absolutely beautiful. The staff is so friendly and helpful. Very clean. The pool was a lot of fun for our 6 year old daughter. The breakfast was incredible! We would stay here again in a heart beat. Shout out to the whole staff team at this hotel. You really know how to make sure guests are well taken care of and happy.

Beautiful place, great staff. Food is good. It rained a lot!

Great staff, location and dining! A must stay!

Hotel muito bem cuidado, quartos bonitos, limpeza excelente, funcionários gentis. Única coisa que mudaria seria maior variedade no café da manhã. De resto perfeito.