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SureStay Plus Hotel by Best Western Rexburg

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Rexburg

Exterior
Restaurant
Lobby
Property amenity
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
885 W Main Street, Rexburg, ID, 83440
  • Brigham Young University
    ‪2 min drive‬
  • Rexburg Rapids
    ‪3 min drive‬
  • Yellowstone Bear World
    ‪7 min drive‬
  • Idaho Falls, ID (IDA-Idaho Falls Regional)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hampton Inn & Suites Rexburg

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (1014)
$181 nightly
The price is $181 total
includes taxes & fees
Hampton Inn & Suites Rexburg

About this property

SureStay Plus Hotel by Best Western Rexburg

Rexburg hotel with indoor pool
An indoor pool, a hot tub, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
SureStay Plus Hotel by Best Western Rexburg offers 52 accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
SureStay Plus Hotel by Best Western Rexburg features an indoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Rexburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 9 AM to 10 PM

Property is also known as

Quality Inn Rexburg
Quality Rexburg
Quality Inn
Surestay Plus By Best Rexburg
SureStay Plus Hotel by Best Western Rexburg Hotel
SureStay Plus Hotel by Best Western Rexburg Rexburg
SureStay Plus Hotel by Best Western Rexburg Hotel Rexburg

SureStay Plus Hotel by Best Western Rexburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 954 reviews
Rating 8 - Good. 332 out of 954 reviews
Rating 6 - Okay. 80 out of 954 reviews
Rating 4 - Poor. 40 out of 954 reviews
Rating 2 - Terrible. 29 out of 954 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Piper

Liked: Staff & service, property conditions & facilities
It’s super simple and clean. Hot tub and pool are nice. Breakfast was good. Location is easy. Walls are thin it was noisy.
Stayed 1 night in Apr 2025

8/10 Good

Kristi

Traveled with family
Liked: Cleanliness, staff & service

Friendly staff, but a few things need attention

Staff, as always, was friendly and helpful. The hotel and room were clean, and breakfast was good. Ample parking, and good location. My only complaints were that the towels were so old and had lost so much thread that it felt like drying yourself with a scouring pad. And the bed frames were made out of metal springs. Every time anyone moved even the tiniest amount, it squeaked so loudly that it kept us awake most of the night.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. But walls are thin lots of families there that weekend and we were by the stairs very loud around 11 pm
Stayed 1 night in Apr 2025

8/10 Good

Marlene

Stayed 2 nights in Apr 2025

8/10 Good

M Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable place to stay. Good price for the accommodations and amenities.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected for the price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leesa, Las Vegas

Traveled with family
Liked: Amenities
Lovers that the rooms did not have carpeting. The meds were very comfortable and it was very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

John W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean. The breakfast was amazing, so many options!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent l, clean rooms. Comfortable beding, customer service excellent. Easy access location. Lots of good choices on breakfast. Very satisfied.
Stayed 2 nights in Apr 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly L

Traveled with family and small children
Liked: Amenities
It was nice, clean, and quiet stay
Stayed 3 nights in Mar 2025

8/10 Good

Tim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff breakfast was less than ideal and the coffee was horrible but it was clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Saralu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and comfortable. The pool and hot tub area was well taken care of and had plenty of pool towels. Family friendly establishment.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and very friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie De

Stayed 2 nights in Mar 2025

10/10 Excellent

Maci

Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel. It was quiet and the pool and hot tub were great. Good breakfast as well. Staff was very polite.
Stayed 3 nights in Mar 2025

10/10 Excellent

Briana

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the front desk was absolutely amazing. Wish I'd gotten her name, but she was easily your most wonderful employee, and i hope this review gets her a raise. She was so kind. We were given the wrong room, but she made it as right as she could, by delivering us an extra bed. We were some of the only guests at the hotel, so we had the entire pool to ourselves, which was SO NICE. Breakfast was wonderful. There were so many options. From coffee cakes, to a really cool pancake maker, to a create-your-own parfait. My kids were in heaven. The beds were a little hard and springy, but we all got a good night's sleep. They also didn't mind that the mechanic was fixing our alternator in the parking lot. Overall, this will be the hotel we stay at every time we visit Rexburg, from now on. I will for sure cry if it's all booked up for my next visit!
Stayed 1 night in Mar 2025

2/10 Terrible

Casey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is recently renovated, clean & quiet. My utter disappointment is in Expedia themselves for not sending over my booking confirmation and I had to book a room direct. Nothing like paying for a room twice….thanks Expedia!
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Stayed 4 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great pillows!
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. We were the only car in the lot so we weren’t sure if they were open. After we went to dinner we settled in. Noisy kids arrived in the hallway but the noise didn’t last long. Average breakfast. I would stay there again.
Stayed 1 night in Jan 2025