See all properties

ION City Hotel, a Member of Design Hotels

4.0 star property

Choose dates to view prices

Photo gallery for ION City Hotel, a Member of Design Hotels

Restaurant
City Suite | View from room
Interior
City Suite | Premium bedding, down comforters, memory foam beds, free minibar
Junior Suite | Premium bedding, down comforters, memory foam beds, free minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Bar
  • Laundry
  • Room service
$257
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
Laugarvegur 28, Reykjavik, 0101
  • Place, Laugavegur
    ‪1 min walk‬
  • Place, Hallgrimskirkja
    ‪5 min walk‬
  • Place, Harpa
    ‪8 min walk‬
  • Airport, Reykjavik (KEF-Keflavik Intl.)
    ‪45 min drive‬

Room options

View all photos for Classic Room

Premium bedding, down comforters, memory foam beds, free minibar

Classic Room

7.8 out of 10
Good
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, memory foam beds, free minibar

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, memory foam beds, free minibar

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Panorama)

Suite (Panorama) | Premium bedding, down comforters, memory foam beds, free minibar

Suite (Panorama)

8.0 out of 10
Very good
(1 review)
  • 807 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for City Suite

City Suite | Premium bedding, down comforters, memory foam beds, free minibar

City Suite

  • 495 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, down comforters, memory foam beds, free minibar

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Spa
Reykjavik Konsulat Hotel, Curio Collection by Hilton
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 350 reviews
Reykjavik Konsulat Hotel, Curio Collection by Hilton

About this property

ION City Hotel, a Member of Design Hotels

4-star hotel in Downtown Reykjavik
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
ION City Hotel, a Member of Design Hotels offers 18 accommodations with free minibar items and espresso makers. Memory foam beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes and hair dryers.

This Reykjavik hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.
ION City Hotel, a Member of Design Hotels has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available from 9:00 AM to 6:00 PM (ISK 5,000 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: ISK 10000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for ISK 16900.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: ISK 5000 per day (164 ft away; open 9:00 AM to 6:00 PM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: ISK 10000
  • Rollaway bed fee: ISK 16900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

ION City Hotel Reykjavik
ION City Reykjavik
ION City
ION City Hotel
ION City Hotel a Member of Design Hotels
ION City Hotel, a Member of Design Hotels Hotel
ION City Hotel, a Member of Design Hotels Reykjavik
ION City Hotel, a Member of Design Hotels Hotel Reykjavik

ION City Hotel, a Member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 206 out of 276 reviews
Rating 8 - Good. 58 out of 276 reviews
Rating 6 - Okay. 9 out of 276 reviews
Rating 4 - Poor. 2 out of 276 reviews
Rating 2 - Terrible. 1 out of 276 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near all restaurants and shops The room was superb and clean. Parking wasn’t ideal at all, we had to park 5-10 mins away.
Stayed 1 night in Sep 2025

8/10 Good

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City hotel, street noise, but no restaurant, room service or hotel bar or lounge. Interesting neighborhood and nice room.
Stayed 1 night in Sep 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Smell from power plant not great
Stayed 1 night in Jul 2025

10/10 Excellent

Iliana

Stayed 1 night in Aug 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a little confusing but after we figured out where the lobby was and how to get to it we were fine.
Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
They need better street signage I wandered around for 15 minutes trying to find it while passing the hidden entry multiple times.
Stayed 2 nights in Jul 2025

6/10 Okay

Marilyn

Liked: Cleanliness, staff & service
The staff was very nice. The location is good. The bed is not memory foam as Expedia claims. The chaise lounge is uncomfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a unique feature - balcony with a private sauna.
Stayed 3 nights in Jul 2025

4/10 Poor

Javier, Miami

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is located on a street where taxis are not allowed, so be prepared to walk with your luggage to get there. The lobby is very small, with no place to sit. There is always a strong smell of food—like from a kitchen—in the hallways and elevator areas. The rooms are small and dirty, with a stained and dirty sofa. I did not feel comfortable at all in this hotel.
Stayed 1 night in Jul 2025

8/10 Good

Tiancheng

Liked: Cleanliness, staff & service, property conditions & facilities
Just had a 3-night stay at ION City. Staffs were all friendly and amazing. Location is in the core downtown tourism area of reykjavic so that could be pro or cons depending on what you like. It's a little bit loud outside especially if the room is towards the street, but window is reasonably sound-proof. One issue was that when I first arrived there were a few blood drops in the bath towels, but after I raised that issue the room service was all good for the rest of the stay. Overall 4/5.
Stayed 3 nights in Apr 2025

10/10 Excellent

Omar

Stayed 3 nights in Mar 2025

10/10 Excellent

Marlene

MarleneNY

Comfortable clean and friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front Desk Service

The front desk woman was excellent. She gave us so many great recommendations, and she was very accommodating to anything we needed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel!

The staff were really helpful and accommodating, especially Luciana. Thank you all so much!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants nearby were excellent. The hotel is on a pedestrian only street. Difficult to get to as it requires a 10 minute walk with suitcases bouncing on a cobblestone street.
Stayed 1 night in Sep 2024

8/10 Good

Gyana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and nice place. No parking, and VERY hard to find the place at night
Stayed 1 night in Sep 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED our stay here... the only thing we didn't like was the difficulty in finding a parking spot that wasn't too far away for toting our luggage. As it was, the closest we could get was a good 5-6 minutes walk dragging luggage behind us. Otherwise, it was a GREAT choice! Loved SUMAC - the attached restaurant. It was also wonderful being a couple does down from the SANDHOLT bakery.
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in excellent location. Staff were nice and very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Restaurant Sumac
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive design
Stayed 2 nights in Jul 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The helpfulness and friendliness of the staff contributed to making our 3 day stay enjoyable. They were kind and patient and came to our aid both day and night with information and attention.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason, Mississauga

Stayed 2 nights in Jul 2024