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Hacienda Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda Hotel

Exterior
Exterior
Suite | Premium bedding, in-room safe, desk, iron/ironing board
Check-in/check-out kiosk
Presidential Suite | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
Blvd. Hidalgo 2013, Col. Hidalgo, Reynosa, TAMPS, 88650
  • Parque de Beisbol Adolfo Lopez Mateos
    14 min walk
  • Plaza Miguel Hidalgo
    7 min drive
  • Reynosa City Hall
    7 min drive
  • Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.)
    23 min drive

Room options

View all photos for Presidential Suite

Presidential Suite | Premium bedding, in-room safe, desk, iron/ironing board

Presidential Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, iron/ironing board

Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Reynosa Zona Dorada, an IHG Hotel

Pool
Hot Tub
Parking included
Free WiFi
4.2 out of 5, Very Good, (411)
Holiday Inn Reynosa Zona Dorada, an IHG Hotel

About this property

Hacienda Hotel

3-star Reynosa hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a meeting room, and dry cleaning.
Hacienda Hotel offers 34 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary.

Hacienda Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 1:00 PM.
El campanario - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 1:00 PM for a fee: MXN 130 to 130 for adults and MXN 65 to 65 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El campanario

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 105 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 130 to 130 for adults, and MXN 65 to 65 for children
  • Rollaway bed fee: MXN 105 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hacienda Hotel Reynosa
Hacienda Reynosa
Hacienda Hotel Hotel
Hacienda Hotel Reynosa
Hacienda Hotel Hotel Reynosa

Hacienda Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 5 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Charge me $30 dlls more that i was told. Too loud in mornings janitors start cleaning before 9 am, no toilet towel, bathtub not clean, tv remote control didnt work had change 3 times,no elevator and no help with bags to go upstairs,no breakfast not even coffee in the room, they take dollar $16 when is at $17.50
Stayed 2 nights in Apr 2018

6/10 Okay

J, Seattle

Liked: Cleanliness, property conditions & facilities
Nice Hotel but missing some necesary stuff
We never had WI-fi, there is no fridge in the room and also the iron was missing. Other than that, our stay was ok.
Stayed 4 nights in Oct 2017

4/10 Poor

luis

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Good hotel if you like noise, hot drinks, no wifi
Hotel is in a hidden area underneath an overpass, if that tells you anything. No free breakfast, no ice, no refrigeration but does have free parking underground. Make sure you park in an area monitored by cameras. My car was victim of a hit and run in the parking lot but the cameras were angled away from the spot. Of course, they are not responsible for accidents...The closet was missing knobs and was difficult to open unless you grabbed the protruding sharp ends of the screws. The internet was free but was not working. The room was big and the bed was comfortable. It was very noisy because, once again, you are underneath an overpass and public buses are right outside the patio revving their engines. No "thank you" when checking out or being asked how my stay was. I would have told them.. and that was prior to finding out my car had been smashed in their parking lot.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Jul 2017

10/10 Excellent

Matracas, Monterrey, Mx.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel which resembles an old Mexico.
One night stay with my wife. Very quiet and room was clean and cozy. They only "black spot" in this review is that the A/C took too long to cool the room but we have to consider that it was summer time when temperatures go into triple digits °F. All in all an excellent option in Reynosa at a very low price.
Stayed 1 night in Jul 2017

10/10 Excellent

Hacienda Hotel Reynosa, Reynosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unwind at the Border.
Very relax, stress free

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue buena, lo que no fue buena fue la aplicación Expedia, ya que mi reservación no se reflejó en el hotel, afortunadamente había habitaciones disponibles
Stayed 1 night in Apr 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
ES un fraude, ya que por telefono te dicen una cosa al momento de hacer la reservacion y cuando llegas al hotel te aumentan en casi el doble de precio, escudandose que la gente que te atiende en la lla,ada y principalmnete los de expedia no saben ni lo que dicen, esas fueron las palabras por parte del personal del hotel.
Stayed 1 night in Apr 2018

6/10 Okay

Dina

Liked: Cleanliness
Disliked: Staff & service, room comfort
Incómoda experiencia
Experiencia incómoda en muchos sentidos, ese hotel no respeta lo que ofrece la página ni el precio ni las condiciones de la habitación... afortunadamente el personal de hoteles.com resolvió lo del cobro extra gracias pero no me vuelvo a hospedar ahi

8/10 Good

Aye, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Lindo con buena ubicación
Esta bonito, limpio y con buen espacio. Sólo que varias luces no funcionaban y se veía oscura la habitación, tampoco funcionó la secadora de cAbello.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo e interesante
El arquitectura del hotel es de estilo espñol clasico. Es muy hermoso. El estendar de limpiedad es alto, y el personal es muy servicial.
Stayed 2 nights in Aug 2017

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio y cómodo
Hotel limpio y cómodo. Estilo colonial por dentro, muy bonito. El área donde se ubica no es muy agradable, hay que llegar en taxi. Ubicado en una avenida muy importante de la ciudad, pero junto a un paso a desnivel, lo que hace un poco complicado el acceso.

8/10 Good

Raul, Reynosa

Liked: Cleanliness, property conditions & facilities, room comfort
Bonito pero en toda la noche se escucha Mucha gent
Me gusto aun que toda la noche mucha gente afuera gritando no dejo dormir bien pero el lugar está muy bonito me gusto

6/10 Okay

Mario

Dos dos
Buena

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen hotel
hotel comodo muy limpio

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comodidad
excelente

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL SEGURO, LIMPIO, AGRADABLE,
TODO EL PERSONAL ES MUY AMABLE REALIZAN EL CHEK IN MUY RÁPIDO TE DAN TODA LA INFORMACIÓN NECESARIA PARA UNA CÓMODA ESTANCIA Y RESUELVEN EFICIENTEMENTE TUS DUDAS.

6/10 Okay

Amanda, Toluca, edomex

Liked: Cleanliness, room comfort
Barato pero no volvería
El hotel está bien salvo q no tiene bell boy, y ahí mismo té comentan q no salgas después de las 7 porque la zona no es segura y su restaurante estaba cerrado desde que llegamos a las 6pm y al siguiente día abría hasta después de las 7 Am por lo q no pude ni cenar ni desayunar

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen y bonito hotel en la ciudad de reynosa
Me gusta mucho este hotel, siempre en reynosa me quedo en este ya que prefiero apoyar a la economía local, los precios están muy bajos para lo que realmente ofrecen sus habitaciónes... habitaciones súper limpias y el personal es muy amable... es un hotel muy mexicano y está muy bonito... pareciera que te transportas al centro del país... los domingos hacen buffet en su restaurante y es una delicia...

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable.
Las instalaciones lindas, modestas pero cómodas y limpias. El GRAN inconveniente es que en el pago incluía el desayuno pero no existió tal servicio porque el restaurante estaba de vacaciones y no hubo iniciativa para compensarlo.