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Stay Inn Hotels

3.0 star property

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Photo gallery for Stay Inn Hotels

Interior
BBQ/picnic area
Reception
Restaurant
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Monterrey, km 213, Col. Valle Alto, Reynosa, TAMPS, 88710
  • Place, Plaza H100
    ‪14 min walk‬
  • Place, Peripheral Path Plaza
    ‪7 min drive‬
  • Place, Puente Internacional Reynosa-Hidalgo
    ‪15 min drive‬
  • Airport, Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.)
    ‪20 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Comfort Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Classic Double Room

7.0 out of 10
Good
(4 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for Comfort Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Comfort Double Room

  • 292 sq ft
  • Sleeps 4
  • 2 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for Junior Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Junior Room, 1 King Bed

  • 370 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room

Luxury Room | Premium bedding, desk, laptop workspace, blackout drapes

Luxury Room

  • 658 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room

Luxury Room | Premium bedding, desk, laptop workspace, blackout drapes

Luxury Room

  • 617 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Studio Suite, 2 Bedrooms

Rainfall showerhead, hair dryer, towels

Basic Studio Suite, 2 Bedrooms

  • 292 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Large Twin Sofa Bed
  • Free WiFi

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About this property

Stay Inn Hotels

3-star Reynosa hotel with 1 restaurants, connected to a shopping center
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Stay Inn Hotels offers 53 air-conditioned accommodations with blackout drapes/curtains. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Stay Inn Hotels features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers spa services, a terrace, and barbecue grills. Guests can use the health club at a partner property. Complimentary secured self parking is available on site.

Stay Inn Hotels is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Stay Inn Hotels has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MXN 95 for adults and MXN 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Griddle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: MXN 350

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 350.00

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 95.00 for adults and MXN 95.00 for children
  • Pet fee: MXN 350 per pet (varies based on length of stay) plus MXN 350.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: MXN 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
24-hour pool access
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Stay Inn Hotels Hotel

Stay Inn Hotels Reynosa

Stay Inn Hotels Hotel Reynosa

Stay Inn Hotels Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 113 out of 217 reviews
Rating 8 - Good. 50 out of 217 reviews
Rating 6 - Okay. 30 out of 217 reviews
Rating 4 - Poor. 12 out of 217 reviews
Rating 2 - Terrible. 12 out of 217 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria A.

Liked: Amenities
Pet friendly, clean rooms and professional staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Really clean rooms as well as nice smell entering.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Julieta

Disliked: Cleanliness, amenities, property conditions & facilities
Could improve
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

amin

Liked: Cleanliness, staff & service
Water pressure
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Amenities, property conditions & facilities
Good service
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay.

Beautiful place, clean, excellent service and breakfast too. I like it.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Carlos

Liked: Amenities
Good service
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

abril

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Front desk was nice and checked us in quickly, room was nice and clean. Spent the day in the pool which was very clean as well. Will be back soon!
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Elias

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was awful. The electricity went out, the bathroom started overflowing, the breakfast was cold and mushy. There were cockroaches and a bad smell. I will never stay here again. Plus we were overcharged once we arrived at the hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, very in line with the price offered, spectacular that they have WhatsApp chat, and not just a landline, that's a plus, difficult to find a hotel in Mexico that has it.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Great costumer services the staff super friendly the only little problem was that of the sheets had a red stain of what it looked like nail polished but no big deal
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked
Stayed 1 night in Jul 2024
Verified

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better that the pictures
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Florisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Danny

Ok
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Sergio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking is horrendous due to event center, their system was not activating room keys which made it very inconvinient to go in and out of the room ,I needed the attendant come and open my door every time I came back. There was no toiletries and towels were paper thin with no floor towel availiable for shower, very noisy place.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Kasandra

Disliked: Staff & service
We asked for a blanket late at night, and they said there was no staff to provide what we needed
Stayed 1 night in May 2023
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t on shape to go to front desk to ask for another room, just arrived and noticed the bad smell from the bathroom/restroom. Just turned on the fan to allow the air to flow. Next morning tried to take a shower but bath was clogged, it became a pool with slippery floor. Was in the rush. I had to take a shower… is amazing they dare to rent a room like this
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Roberto

Liked: Cleanliness, room comfort

Nice stay but had some stressful issues

This hotel's listed Tel# listed on the hotel's website and tel provided by hotels.com did not work. I called from the airport; impossible to contact. I was calling for shuttle pickup. This situation was very stressful. Ended up paying $25 US for taxi. The lockbox in the room did not work; no one at the hotel could fix it. The door lock broke; they moved me to another room. The stay in general was ok. This hotel is next to a small shopping center where the is 4 restaurants and a bar. There is also a gym where if you're a guest, you can use the gym. This was very nice. The service was ok and they have a security guard in the night. All staff was very friendly. If it was not for the "no tel#" issue, this would be a good stay. I was also stressed about the room safe situation; especially no one could fix this. My room did not have a tel so I could not contact the desk. The restaurants and gym next to the hotel makes this a good stay.
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Angel Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Raymundo

Disliked: Amenities
Cortinas rotas , puerta muy descuida da
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

agustin

Liked: Cleanliness, amenities, property conditions & facilities
Gracias
Stayed 1 night in Feb 2026