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Sun Palace Hotel - All inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sun Palace Hotel - All inclusive

View from property
Waterslide
1 bedroom, desk, bed sheets
Reception
Buffet

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • All inclusive
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Main Street, Rhodes, Rhodes Island, 85100
  • Faliraki Beach
    10 min walk
  • Water Park Faliraki
    3 min drive
  • Apollo
    2 min walk
  • Rhodes (RHO-Diagoras)
    18 min drive

Room options

View all photos for Family Room (3 Adults + 1 Child)

1 bedroom, desk, bed sheets

Family Room (3 Adults + 1 Child)

  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Triple Room (2 Adults + 1 Child)

1 bedroom, desk, bed sheets

Triple Room (2 Adults + 1 Child)

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room (2 Adults + 2 Children)

1 bedroom, desk, bed sheets

Double Room (2 Adults + 2 Children)

  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room (3 Adults + 2 Children)

1 bedroom, desk, bed sheets

Family Room (3 Adults + 2 Children)

  • 388 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Family Room (4 Adults)

1 bedroom, desk, bed sheets

Family Room (4 Adults)

  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Room (4 Adults + 1 Child)

1 bedroom, desk, bed sheets

Family Room (4 Adults + 1 Child)

  • 388 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Family Room (2 Adults + 2 Children)

1 bedroom, desk, bed sheets

Family Room (2 Adults + 2 Children)

  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Double or Twin Room

1 bedroom, desk, bed sheets

Double or Twin Room

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room (2 Adults + 3 Children)

1 bedroom, desk, bed sheets

Family Room (2 Adults + 3 Children)

  • 388 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Bed

About this property

Sun Palace Hotel - All inclusive

4-star Rhodes property close to Water Park Faliraki
This property features 3 restaurants, a water park (surcharge), and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a lazy river, and an outdoor tennis court are onsite.
Sun Palace Hotel - All inclusive offers 253 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies or patios. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor tennis court and a water park (surcharge) with a lazy river and waterslides are featured at the property. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sun Palace Hotel - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a water park (surcharge), Sun Palace Hotel - All inclusive features an outdoor tennis court and a lazy river. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a seasonal outdoor pool, a library, and a terrace. Complimentary self parking is available on site.

Sun Palace Hotel - All inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
APOLLO RESTAURANT - This poolside buffet restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
BURGER HOUSE - This theme restaurant serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
ERATO A LA CART - This poolside theme restaurant serves dinner and light fare. A children's menu is available. Reservations are required.
MAIN BAR - Onsite bar.
ERATO POOL BAR - Onsite bar. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Turkish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • APOLLO RESTAURANT
  • BURGER HOUSE
  • ERATO A LA CART
  • ERATO POOL BAR
  • MAIN BAR

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Lazy river
  • Library
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 25 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Sun Palace Hotel Rhodes
Sun Palace Hotel
Sun Palace Rhodes
Sun Palace Hotel
Sun Inclusive Inclusive Rhodes
Sun Palace Hotel All inclusive
Sun Palace Hotel - All inclusive Rhodes
Sun Palace Hotel - All inclusive All-inclusive property
Sun Palace Hotel - All inclusive All-inclusive property Rhodes

Sun Palace Hotel - All inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 72 reviews" "
Rating 8 - Good. 24 out of 72 reviews" "
Rating 6 - Okay. 11 out of 72 reviews" "
Rating 4 - Poor. 6 out of 72 reviews" "
Rating 2 - Terrible. 5 out of 72 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was nice modern spacious food some good some not so good was cold by the pool bar and complain but at least they listened and treated to a speciality meal after
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Alvin Louis

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall the staff were friendly... the cleaners should be topping up toilet rolls on a daily basis though there should be atleast 2 per day in the bathroom. As in they should be two in the bathroom overall. And top up if needed. I felt that the main reception and common area should be cleaned before 7am not furing as breakfast is served then and some people come and eat at this time. Otherwise overall was good sometimes though the waterpark would close 30-40 mins early then the time. But overall good hotel maybe 3.5 star hotel would rate it. Entertainment though wasnt great quite repetitive with bingo every night .
Stayed 3 nights in Aug 2024

10/10 Excellent

Marius

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Good food and a lot of water play areas.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lilija

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is everything for family
Stayed 7 nights in Jul 2024

10/10 Excellent

Shani

Stayed 4 nights in Jul 2024

10/10 Excellent

Liam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jun 2024

6/10 Okay

Idan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and waterpark
I would split my review in to 2: Hotel and family room. Hotel - The staf, the service, the water park, the entertainment, the location and the outside area are all great and exceed my expectations. Family room (504) - The room was designed strange, the kids in a hall near the exit door with no sperated door to the rest of the room, the bathroom and toilet in the middle of the room with gray glass doors which not give real privacy and in the last part the parents hall. The metrics was not comfortable, the cleaning staff didn't come every day and the location of the room was behind the kitchen so deep frying smell was always in the air. To summerize: In total my family enjoyed the vacation and the hotel it could have been even better if the room was different.
Stayed 5 nights in Oct 2023

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
sun palace staff from the front desk to the dining staff and the housekeeping staff were all great! staff worked very hard to provide guests a good experience. The property itself needs an upgrade and several repairs need to be made. The cost of the resort and the all-inclusive status make it work for all income levels and guests traveling with children. we enjoyed our holiday very much and utilized the bus stop right across the street from the resort to go into Rhodes town and to go to Lindo's. my husband and I celebrated our 25th wedding anniversary during our stay as well as both of our birthday's. We enjoyed the island very much. The front desk staff had a bottle of wine and fruit in our room for our 25th wedding anniversary which was a very nice touch.
Stayed 6 nights in Sep 2023

10/10 Excellent

Caoimhe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Darren

Mixed thoughts on this Hotel - Some great aspects , some awful ! The Good The waterslides and waterslide restaurant Great variety of slides that kept all of us happy Although the food was quite similar day to day in the waterslide restaurant, it was nice salads and chicken/skewers plus there is a beer tap to help yourself The kids used to go off and look after themselves The main pool is also good although the sun loungers are in varying states of brokenness ! The animation team are excellent, entertainment was great and the fact the kids wanted to go each night plus werent on their devices said alot ! The bad ! The main restaurant for dinner and lunch is awful , you arent allowed to sit outside so it becomes so noisy that you cant hear across the table, there is a constant clatter of plates and cutlery from the staff cleaning away The food isnt bad but very bland in terms of flavor You can sit outside for breakfast which is great. After the first day we ate dinner out and lunch at the waterslide restaurant or went out The ala carte greek restaurant is so bad ! limited menu, fish dish that a cat would refuse, no choice for the kids to try greek food, just pizza, nuggets and chips The AI spirits are awful as well - The wine is tolerable ! The rooms are not cleaned properly, all they do is a bit of a mop and change towels/sheets - I had to ask 4 times before the shower gel / soap was refilled in the room The mattress is very old and you can feel the springs !
Stayed 9 nights in Aug 2023

4/10 Poor

Dmitry

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Might be better
Overall satisfaction is medium, the room that we received was very small for 4 persons, the food wasn’t variable . For kids everything was ok. The variety of alcohol is very poor and from local production . The pools are very good as well water park.
Stayed 5 nights in Aug 2023

6/10 Okay

Nina

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Very kind and helpful staff. Quite an old room, full of ants and insects everywhere. The cleanliness is not at a high level at all. The water park was excellent. Regarding the dining room, we didn't eat there but there was a large selection
Stayed 4 nights in Jul 2023

2/10 Terrible

liat

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 6 nights in Jul 2023

4/10 Poor

Piotr

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It is more like 3 star hotel. Quite poor and low quality. Rooms are dated and small. The food is not really good. Thin doors so you can hear everything from the hall even talking. The only nice part is the water park. If you don’t care about everything else it may be good for you. Not good for couples but mainly for families with small kids. It was quite cheap so it is good value. Dont expect too much quality.
Stayed 2 nights in Apr 2023

10/10 Excellent

IDO

Stayed 7 nights in Aug 2022

2/10 Terrible

evyatar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You can hear everyone in the room next to you , in the corridor familes are shouting, always dirty, rooms are old and amenities are old. Only good is the staff, they are super nice
Stayed 7 nights in Jul 2022

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous holiday at Sun Palace. This being due to the great staff, wonderful selection of fresh food and excellent facilities. A special thank to Head barmen Costas who
Stayed 10 nights in Jul 2022

8/10 Good

ANGELA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 (kids are tweens) enjoyed the amenities of the property. The water park, the pools & the activities offered many things to keep us all busy and happy. The buffet was good with typical buffet food. Lots of European tourists, we were the only Americans and I was surprised how few Greeks were there. The staff was very friendly and helpful. We took a bus to Lindos and it was a beautiful beach and a wonderful experience- I definitely recommend going there. Overall the resort felt like we were more at a resort in Mexico than Greece- which isn’t a bad thing just not a very Greek experience for guests that are Greek/American.
Stayed 5 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 6 nights in Aug 2021

10/10 Excellent

Elkie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jul 2021

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Week of Normality
This was the eleventh time I have been to Sun Palace Hotel. Of course there are changes but nothing detracted from our enjoyment. The receptionist informed us that the staff wear masks so we don’t have to so we felt safe but not restricted. Another amazing stay and we can’t wait to return next year.
Stayed 6 nights in Oct 2020

8/10 Good

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4/5
Great hotel, with a great water park and ideal location. Breakfast & Lunch was good but evening means we’re hit & miss. Also queuing was a bit of a nightmare but this was primarily down to COVID-19 restrictions. The only down side was the all inclusive drinks. The beer and spirits weren’t up to standard so must people would pop to the local shop and buy their own. Apart from that, all of the staff we’re excellent and I would definitely visit again.
Stayed 7 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2020