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Aparthotel

Pico do Refúgio

4.0 star property

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Photo gallery for Pico do Refúgio

Design Loft | Living area | LCD TV, fireplace
Design Loft | 1 bedroom, individually decorated, individually furnished, desk
Reception
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Fireplace
  • Pool
  • Kitchen
  • Barbecue grill
  • Outdoor Space
  • Free WiFi

Explore the area

View in a map
Roda do Pico 5 - Rabo de Peixe, Ribeira Grande, 9600-095
  • Santa Bárbara Beach
    ‪7 min drive‬
  • Caldeira Velha
    ‪8 min drive‬
  • Ponta Delgada Harbour
    ‪13 min drive‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪17 min drive‬

Room options

View all photos for Design Loft

Design Loft | Living area | LCD TV, fireplace

Design Loft

  • 926 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Cottage

Traditional Cottage | Living area | LCD TV, fireplace

Traditional Cottage

  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Loft

Family Loft | Living area | LCD TV, fireplace

Family Loft

  • 1055 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Basic Cottage

Basic Cottage | Living area | LCD TV, fireplace

Basic Cottage

  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Cottage

Panoramic Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Panoramic Cottage

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Pico do Refúgio

4-star Ribeira Grande apartments with kitchenettes
Coffee/tea in a common area, a seasonal outdoor pool, and a library are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a refrigerator and a microwave. Housekeeping is available on request.
Pico do Refúgio offers 7 accommodations with fireplaces and coffee/tea makers. Rooms open to furnished patios. These individually decorated and furnished accommodations include desks. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pico do Refúgio features a seasonal outdoor pool, a library, and barbecue grills. Wireless Internet access is complimentary. This Mediterranean aparthotel also offers tour/ticket assistance, a garden, and a picnic area.

Pico do Refúgio is a smoke-free property.

Property amenities

Pool/Spa

  • Couples treatment rooms
  • Pool loungers
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: EUR 40 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Fireplace

Entertainment

  • LCD TV with cable channels
  • Library
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Furnished patio
  • Garden
  • Outdoor furniture
  • Picnic area

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Location highlights

  • In a rural location
  • Near the ocean

Things to do

  • Bicycle rentals
  • Horseback riding/rentals
  • Scuba diving
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Surfing/bodyboarding nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 7 buildings
  • 7 units
  • Bed sheets changed on request
  • Bicycle rentals
  • Built in 1752
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Mediterranean architecture
  • Towels (changed on request)

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 21-195

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Pico do Refúgio
Pico do Refúgio Apartment
Pico do Refúgio Apartment Ribeira Grande
Pico do Refúgio Ribeira Grande
Pico Do Refugio Ribeira Grande, Sao Miguel, Portugal
Pico Refúgio Apartment Ribeira Grande
Pico Refúgio Apartment
Pico Refúgio Ribeira Grande
Pico Refúgio
Pico do Refúgio Aparthotel
Pico do Refúgio Ribeira Grande
Pico do Refúgio Aparthotel Ribeira Grande

Pico do Refúgio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 51 reviews
Rating 8 - Good. 11 out of 51 reviews
Rating 6 - Okay. 3 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

aurora, mamaroneck

Stayed 4 nights in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a fantastic property. It is beautiful, well located and unique. The room was perfect and the attention we received was excellent. We were permitted early check-in which completely changed our trip in the most positive way. Staff were great, super friendly and accommodating. The breakfast was wonderful, and was different everyday. 10/10 would recommend!!
Stayed 3 nights in May 2025

8/10 Good

Carmen Alexandra

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

NICOLE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is a dream!
Stayed 3 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, room comfort

Can’t wait to stay again

Wonderful stay! Great location. Amazingly helpful staff. Beautiful property. Central location. Wonderful daily breakfast!
Stayed 4 nights in Apr 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful, historical and rural property. Wonderful communication with Ana and Maria.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was amazing. They do a chef-run dinner that is completely worth doing. We loved our time here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Stayed 4 nights in Jun 2023

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, room comfort

Beautiful Property

Beautiful property which was an old tea factory. The room we had came with a well stocked kitchen and tons of amenities (including laundry on site). Check in was easy and communication was great. Anna included lots of recommendations for food, hikes and sites to see on the island. Would return.
Stayed 2 nights in Jun 2023

10/10 Excellent

Suzannah

Liked: Cleanliness, room comfort

Love Pico

Really enjoyed this stay outside of the city center and really thought the property was incredibly beautiful. I would recommend this to anyone who is open to have a more nature stay and privacy
Stayed 3 nights in Apr 2023

10/10 Excellent

Marcos

Liked: Cleanliness, room comfort

Amazing Property

The property is truly magical. They have done an amazing job with the design. Truly breathtaking sitting on top of a small community and close to the downtown. I proposed to my fiancé here and we can’t wait to come back.
Stayed 4 nights in Sep 2022

8/10 Good

Verified traveler

Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Found no refuge here

Hotel room was damp, dark and moldy. The room requested for a couple with two children - upon arrival we were directed to a room with four twin beds (2 on one floor and the other two in a loft). Due to the climate conditions in the room, your belongings will never be fully dry and the mildewy smell sticks to your clothes and suitcase. The shower/water heater will only provide for two quick warm showers and the others will have to take cold showers. In addition, there are any number of insects in the room e.g., ants, crickets and other native species. Additionally, the WIFI was non-existent and the administrators/managers of the property were largely absent. We caught glimpses of them as they were driving off/on the property. The location is also not particularly centrally located - so be ready to drive if you intend to use this as homebase. This is as no-frills as you can get; there was nothing within walking distance to go to for breakfast. The hotel offered breakfast (for a price) which consisted of: yogurt, granola, small portion of cheese and ham with local bread, OJ and tea as well as, hot milk and cereal.
Stayed 4 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, relaxing stay!

Pico do Refugio was our favorite place we stayed on Sao Miguel island. The location is convenient although the narrow roads leading to the property are a bit challenging. It's on a section of charming farmland - the grounds are so peaceful and full of character. Our apartment was very comfortable for two people. Lovely design details throughout. We did not get the breakfast, but it's an option. If you are looking for a great alternative to the larger-scale hotel/resorts, we highly recommend staying here. Looking forward to coming back again and again!
Stayed 2 nights in Jul 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place!

We had a great stay at this old tea factory. Mafalda was amazing—she made us restaurant and activity reservations and recommendations. Be sure to get the breakfast box of local cheese and yogurt to eat at the picnic tables by the pool. The room was clean and spacious with a full kitchen. The lobby is accessible 24 hours, but there’s not always someone at reception. However, Mafalda was available by WhatsApp and was super quick to respond. If you’re looking to get out of the city, the location is easily accessible to major roads and we loved it!
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning property, excellent location, unique room

The property is absolutely gorgeous. The pool is lovely. The grounds are to be explored. Service was super helpful, personal, and thoughtful. Location is fantastic - near enough to Ponta Delgada but far enough to be relaxed and remote. Yet still near several great restaurants and the beach. Would love to stay here again and explore the different unique rooms.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2018

10/10 Excellent

Marta, Bethany, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property. Family owned for generations. Friendly and helpful staff. We felt truly immersed in the local culture.
Stayed 4 nights in Jun 2018

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing getaway

Bernardo was an excellent host! Our flight was delayed and we arrived at 2 am. He greeted us with a smile and showed us our apartment. The apartment was very spacious and the environment was relaxing.
Stayed 5 nights in May 2018

10/10 Excellent

MZW, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and perfectly located Hotel

The hotel is very nicely located on the top of a hill witn great vies on the ocean and mountains. It has great acess to all major rodes which allows you to get to any spot on the island in undet 1h. I highly recommend it.
Stayed 9 nights in Mar 2018

10/10 Excellent

mike, halifax, nova scotia Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

This place is great. The staff was amazing. The in-room breakfast you can order to have dropped off at your door in the morning was a real highlight. The hotel is centrally located on the beautiful north shore and we found it the perfect spot to launch our daily tours from. Don’t Think twice - book it!
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large property with pleasant views

+ Nice large property. + Staff nice and helpful in tips across the islands. - Kitchen fairly well equipped, but no salt available - One of the lamps was not working

10/10 Excellent

Jeannette, Washington D.C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Cannot say enough good things about this hotel, everything from answering emails regarding phone coverage before we left, check-in, breakfast, suggestions for places to see and eat - were excellent. Staff professional and really helpful, our rooms were clean and larger than expected. Will look forward to going back kater in the year!

8/10 Good

A & J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall... A great pick

Great location with just the right amount of ammenities. Property keepers very pleasant and accommodating. Would happily return.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort