The property is closed between December 22 and January 4.
This property will be closed from May 1 2024 to January 3 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
The property is closed: Christmas Eve and Christmas Day.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
This Ribeira Grande hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.
The Retreat has designated areas for smoking.
The Retreat offers 8 accommodations. Bathrooms include showers with rainfall showerheads. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Available in some public areas: Free WiFi
A complimentary local cuisine breakfast is served each morning between 8:30 AM and 10:00 AM.
The Retreat has a restaurant on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
Check-in time starts at noon
Check-in time ends at 7:30 PM
Minimum check-in age is: 18
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, cash, and mobile payments. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Mobile payments
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities onsite
Contactless check-out is not available
Staff does not wear personal protective equipment
No front desk
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Host will greet you
Guests are not provided with hand sanitizer
Guest will receive an email before arrival 24 hours
Social distancing measures are not in place
Contactless check-in is not available
Guests will receive an email with special check-in instructions
No elevators
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.