Beginning of main content

Panoramic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Basic Shared Dormitory, Non Smoking, Mountain View

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 9 Max

Basic Double Room, 1 Double Bed, Non Smoking, No Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The property is closed between December 22 and January 4.

This property will be closed from May 1 2024 to January 3 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).

The property is closed: Christmas Eve and Christmas Day.

 

Property Features

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Ribeira Grande hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

The Retreat has designated areas for smoking.

  • Daily
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Rooftop terrace
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Free breakfast (local cuisine)
  • Snack bar/deli
  • Designated smoking areas
  • Free breakfast
  • Tours/ticket assistance
  • Total number of rooms - 8
  • Nature reserve
  • Dry cleaning/laundry service
  • Free WiFi
  • Garden
  • Number of stairs to reach property 3

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Room Amenities

The Retreat offers 8 accommodations. Bathrooms include showers with rainfall showerheads. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Hypo-allergenic bedding available
  • Private bathroom
  • Shower only
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Mobile key entry

Internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary local cuisine breakfast is served each morning between 8:30 AM and 10:00 AM.

The Retreat has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CVE 276.00 per person, per night. This tax does not apply to children under 17 years of age.
  • Destination fee: CVE 276 per person, per night. This fee does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Check-in

Check-in time starts at noon

Check-in time ends at 7:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, cash, and mobile payments. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Mobile payments

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities onsite

Contactless check-out is not available

Staff does not wear personal protective equipment

No front desk

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Host will greet you

Guests are not provided with hand sanitizer

Guest will receive an email before arrival 24 hours

Social distancing measures are not in place

Contactless check-in is not available

Guests will receive an email with special check-in instructions

No elevators

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Hotel Names

  • The Retreat Hotel
  • The Retreat Ribeira Grande
  • The Retreat Hotel Ribeira Grande

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?