ibis Sertaozinho

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Sertaozinho

Reception
Standard Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing
Standard Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing
Exterior
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Rua Fioravante Sicchieri 100, Esquina Com Jordao Borghetti, Sertaozinho, SP, 14170-690
  • 21st of April Square
    17 min walk
  • Hospital São Francisco - unidade Netto Campello
    19 min walk
  • Gustavo Simioni Ecological Park
    10 min drive
  • Ribeirao Preto (RAO)
    55 min drive

Room options

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

ibis Sertaozinho

3-star Sertaozinho hotel with bar/lounge
This smoke-free hotel features a bar/lounge, a business center, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a porter/bellhop. Housekeeping is available on request.
Ibis Sertaozinho offers 119 air-conditioned accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 3-star property. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Ibis Sertaozinho is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; BRL 35 for adults and BRL 20 for children
  • A bar/lounge

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 35.00 for adults and BRL 20.00 for children
  • Pet fee: BRL 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

ibis Sertaozinho Hotel
ibis Sertaozinho Hotel
ibis Sertaozinho Sertaozinho
ibis Sertaozinho Hotel Sertaozinho

ibis Sertaozinho Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 45 out of 129 reviews" "
Rating 8 - Good. 51 out of 129 reviews" "
Rating 6 - Okay. 19 out of 129 reviews" "
Rating 4 - Poor. 5 out of 129 reviews" "
Rating 2 - Terrible. 9 out of 129 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
quite
Stayed 3 nights in Aug 2023

10/10 Excellent

Jose A

Stayed 1 night in Aug 2024

4/10 Poor

Maura L DE M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DECEPCIONANTE
Péssimo atendimento. Funcionários desatenciosos, mal educados. Queriam nos cobrar a estadia, sendo que já havíamos pago. Colchão velho, causou dor nas costas. Lençol manchado de sangue. Inadmissível, mas não trocam as roupas. Sem toalha no quarto, nem tapetinho. Tivemos que buscar na recepção, que não atendeu o telefone (9 e celular)porque estavam no horário de "janta". Pedi para trocar os lençóis e tivemos que sair do quarto (norma do hotel, disseram). Quisemos que deixassem a porta aberta, mas a trava estava quebrada, por norma dos bombeiros.Quando uma funcionária da noite nos disse que se quiséssemos, poderíamos ir embora, mas o hotel não devolveria o dinheiro. Isso pode? Absurdo se dirigir a nós neste tom.Ainda nos intimidou quando reclamamos da má recepção, ela disse que iria ver na câmera, duvidando do que eu disse que não tinha niguém na portaria quando chegamos. Foi uma sucessão de acontecimentos desagradáveis. NÃO RECOMENDO A NINGUÉM se hospedar neste hotel. Existem outros melhores, com certeza. O gerente deveria pensar em admitir funcionários com educação, e trocar os lençóis. Sabe-se lá quantas vezes isso aconteceu.
Stayed 2 nights in Aug 2024

8/10 Good

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Maria Laura

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2024

8/10 Good

bruno

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Victória

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Tudo dentro do esperado, atendimento bom e receptivo, café da manhã bom e variado. Porém, no quesito acomodação, tivemos problemas. O colchão já passou do fim de sua vida útil, tendo dois afundamentos no lugar de deitar do casal. Resultou em noites mal dormidas e muita dor nas costas. Roupa de cama manchada e encardida, com aspecto de suja.
Stayed 2 nights in Jun 2024

8/10 Good

Ulisses

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Lucas

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Herlei Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Robson

Stayed 1 night in Feb 2024

10/10 Excellent

Sérgio

Stayed 1 night in Jan 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Silvio

Stayed 1 night in Oct 2023

10/10 Excellent

Carlos

Traveled with family
Ótima localização, fácil acesso! Atendimento excelente!
Stayed 1 night in Sep 2023

8/10 Good

Paulo

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Rubens

Stayed 1 night in Jul 2023

6/10 Okay

Claudia C

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Sugestão de atendimento no hotel
Ao chegar no Hotel, a recepcionista fez uma confusão na reserva. Que tinha que pagar um valor, sendo que já tinha fechado com vocês. iA gerar um código no cartão. Enfim, depois de grande exaustão, peguei meu cartão para pagar , pq chegamos cansados, queríamos descansar. Ela disse que não era nosso cartão e sim de um cartão virtual. Achamos super desnecessária essa informação. Para os hóspedes não importa a forma. Entre Hotels e Ibis, e sim o ok para nós hospedarmos. Causou um grande estresse. O café da manhã é excelente. Os quartos poderiam ser melhor conservados. No banheiro ser colocado um suporte para shampoo. Antes de acomodar um hóspede ver o que precisa de manutenção. A saboneteira estava caída.
Stayed 2 nights in Jul 2023

10/10 Excellent

Vladimir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito Bom
Hospedagem muito boa.
Stayed 1 night in Jun 2023

10/10 Excellent

Ronaldo

Stayed 2 nights in Jun 2023

8/10 Good

MOISES

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Helton Vargas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Walter L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom atendimento, café da manhã poderia ter mais produtos naturais e fácil acesso.
Stayed 1 night in Feb 2023

10/10 Excellent

Lucas Roberto Oliveira

Stayed 1 night in Feb 2023

10/10 Excellent

Rubens

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto e confiança na hospedagem
Muito bom, apenas não possuem restaurante para servir almoço e jantar, apenas algumas opções de prato pronto para esquentar no micro-ondas.
Stayed 2 nights in Dec 2022